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Table of Contents

1. ZenPacks
1. Introduction to ZenPacks
2. Installing ZenPacks
2.1. Installing from the Command Line
2.2. Installing from the User Interface
2.3. Installing All Core ZenPacks from RPM
3. Creating a ZenPack
3.1. Packaging and Distributing Your ZenPack
4. Displaying Installed ZenPacks
5. Removing a ZenPack
I. Core ZenPacks
2. Apache Web Server
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Display the Status Page in Apache Version 1.3 or higher
3.2. Display the Status Page in Apache Version 2.x
3.3. Verifying your Apache configuration
3.4. Configure Zenoss to Monitor the Web Server
4. Daemons
3. Dell Hardware
1. About
2. Prerequisites
3. Enable Enhanced Modeling
4. Daemons
4. Distributed Name Server (DNS)
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
5. File Transfer Protocol (FTP)
1. About
2. Prerequisites
3. Enable Monitoring
4. Enable Secure Site Monitoring
5. Tuning for Site Responsiveness
6. Daemons
6. HP PC Hardware
1. About
2. Prerequisites
3. Enable Enhanced Modeling
4. Daemons
7. Internet Relay Chat (IRC)
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
8. Jabber Instant Messaging
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
9. Java 2 Platform Standard Edition (J2E)
1. About
1.1. JMX Background
1.2. ZenJMX Capabilities
1.3. Allowable Parameter Types
1.4. Single Value Attribute Calls
1.5. Complex-Value Attribute Calls
1.6. Example Method Calls
1.6.1. No parameters, single return value
1.6.2. No parameters, multiple values returned in List format
1.6.3. No parameters, multiple values returned in Map format
1.6.4. Single parameter in polymorphic operation
1.6.5. Multiple parameters in polymorphic operations
2. Prerequisites
2.1. Sun Java Runtime Environment (JRE)
3. Example to Monitor a JMX Value
3.1. Enabling Remote JMX Access
3.2. Configure Zenoss with a Custom Data Source
4. Monitor Values in TabularData and CompositeData Objects
5. Using JConsole to Query a JMX Agent
6. Daemons
10. Lightweight Directory Access Protocol (LDAP) Response Time
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
11. MySQL Database
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Authorize MySQL Performance Data Access
3.2. Zenoss
4. Daemons
12. Network News Transport Protocol (NNTP)
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
13. Network Time Protocol (NTP)
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
14. ONC-style Remote Procedure Call (RPC)
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
15. SSH Monitoring Example
1. About
2. Prerequisites
3. Set Linux Server Monitoring Credentials
4. Add a Linux Server
5. Troubleshooting
6. Daemons
16. Web Page Response Time (HTTP)
1. About
2. Prerequisites
3. Enable Monitoring
4. Check for a Specific URL or Specify Security Settings
5. Check for Specific Content on the Web Page
6. Tuning for Site Responsiveness
7. Daemons
II. Enterprise ZenPacks
17. AIX
1. About
2. Prerequisites
3. Add an AIX Server
4. Set AIX Server Monitoring Credentials
5. Resolving CHANNEL_OPEN_FAILURE Issues
6. Resolving Command timed out Issues
7. Daemons
18. Apache Tomcat Application Server
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring Tomcat to Allow JMX Queries
3.2. Configuring Zenoss
4. Change the Amount of Data Collected and Graphed
5. Viewing Raw Data
6. Daemons
19. BEA WebLogic Application Server
1. About
1.1. Overall Application Server Vitals
1.2. Entity EJB, Message Driven Bean (MDB), and Session EJB Subsystem Metrics
1.3. Data Pool (JDBC) metrics
1.4. Queue (JMS) Metrics
2. Prerequisites
3. Enable Monitoring
3.1. Configuring WebLogic to Allow JMX Queries
3.2. Configuring Zenoss
4. Change the Amount of Data Collected and Graphed
5. Viewing Raw Data
6. Monitor SSL-Proxied WebLogic Servers
7. Daemons
20. BIG-IP Network Devices
1. About
2. Prerequisites
3. Enable Monitoring
4. Viewing Virtual Servers
5. Daemons
21. Brocade SAN Switches
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring Brocade Devices to Allow SNMP Queries
3.2. Configuring Zenoss
4. Viewing Fibre Channel Port Information
5. Daemons
22. CheckPoint Firewalls
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring CheckPoint Firewalls to Allow SNMP Queries
3.2. Configuring Zenoss
4. Daemons
23. Cisco Devices
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring Cisco Devices to Allow SNMP Queries
3.2. Configuring Zenoss
4. Forwarding Syslog Messages to Zenoss
5. Limit SNMP Requests for Cisco PIX, ASA and FWSM Devices
6. Daemons
24. Device Access Control Lists
1. About
2. Prerequisites
3. Key Concepts
3.1. Permissions and Roles
3.2. Administered Objects
3.3. Users and Groups
3.4. Assigning Administered Object Access
3.5. Restricted Screen Functionality
3.5.1. Dashboard
3.5.2. Device List
3.5.3. Device Organizers
3.5.4. Reporting
3.5.5. Viewing Events
4. Create a User Restricted to Specific Devices
5. Create a Manager Restricted to Specific Devices
6. Adding Device Organizers
7. Restricted User Organizer Management
25. Distributed Collector
1. About
1.1. Restrictions and Requirements
1.2. Navigating Existing Collectors and Hubs
2. Prerequisites
3. Typical Usage Scenarios for Distributed Monitoring
3.1. ZeoDB - Local Hub - Local Collector
3.2. ZeoDB - Local Hub - Remote Collector
3.3. ZeoDB - Local Hub - Multiple Remote Collectors
3.4. ZeoDB - Multiple Remote Hubs - Multiple Remote Collectors
4. Deploying Collectors
4.1. Prerequisite Tasks
4.2. Adding Collectors
4.3. Deleting Collectors
4.4. Updating a Hub or Collector
5. Adding Devices to Collectors
5.1. Moving Devices Between Collectors
5.2. Installation Notes
5.3. Debugging
5.4. Firewall Notes
5.5. Platform Notes
6. Managing the Collector Daemons
7. Advanced Configuration
8. Deploying Hubs
26. Enterprise Linux
1. About
2. Prerequisites
3. Add a Linux Server
4. Set Linux Server Monitoring Credentials
5. Resolving CHANNEL_OPEN_FAILURE Issues
6. Resolving Command timed out Issues
7. Daemons
27. Enterprise Reports
1. About
1.1. 95th Percentile
1.2. Alert Rule Email Addresses
1.3. Defined Thresholds
1.4. Event Time to Resolution
1.5. Interface Volume
1.6. Maintenance Windows
1.7. Organizer Availability
1.8. User Event Activity
1.9. Users Group Membership
2. Viewing Enterprise Reports
3. Prerequisites
28. Foundry Device
1. About
2. Prerequisites
3. Configuring Zenoss
4. Daemons
29. JBoss Application Server
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring JBoss to Allow JMX Queries
3.2. Configuring Zenoss
4. Change the Amount of Data Collected and Graphed
5. Viewing Raw Data
6. Daemons
30. Juniper Devices
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring Juniper Devices to Allow SNMP Queries
3.2. Configuring Zenoss
4. Daemons
31. LDAP Authentication
1. About
2. Prerequisites
2.1. LDAP Configuration Information
3. Authenticating with Microsoft Active Directory
3.1. Adding the Authentication Plugin
3.2. Configuring Plugin Settings
3.3. Enabling Group to Role Mapping
3.4. Verifying Connectivity and Credentials Outside of Zenoss
4. Authenticating with other LDAP Servers
5. Configuring Local Authentication as a Fallback
32. Mail Transactions
1. About
1.1. Events
2. Prerequisites
3. Enable Monitoring
4. Daemons
33. MS Active Directory
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
34. MS Exchange
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
35. Microsoft Internet Information Services (IIS)
1. About
2. Prerequisites
3. Enable Monitoring
4. Daemons
36. Microsoft SQL Server
1. About
2. Prerequisites
3. Enable Monitoring
4. Collecting Information from Non-Default Microsoft SQL Server Instances
5. Daemons
37. Multi-Realm IP Networks
1. About
2. Prerequisites
3. Example System
4. System Setup
4.1. Adding Realms
4.2. Adding Collectors to Realms
4.3. Adding Devices to Realms
5. Notes
38. NetApp Filers
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring NetApp Devices to Allow SNMP Queries
3.2. Configuring Zenoss
4. Daemons
39. NetScreen Devices
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring NetScreen Devices to Allow SNMP Queries
3.2. Configuring Zenoss
4. Daemons
40. Nortel Devices
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring Nortel Devices to Allow SNMP Queries
3.2. Configuring Zenoss
4. Daemons
41. Oracle
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Authorize Oracle Performance Data Access
3.2. Configure Zenoss
4. Monitor Multiple SIDs without DNS Aliases
5. Monitor Multiple SIDs with DNS Aliases
6. Daemons
42. Predictive Thresholding
1. About
2. Prerequisites
3. Add a Predictive Threshold
43. RANCID Integration
1. About
2. Prerequisites
3. Enable Integration
3.1. Configure Cisco Devices to Send Traps
3.2. Configure RANCID Update Information in Zenoss
44. Remedy Ticket Creation
1. About
2. Prerequisites
3. Enable Ticket Creation
4. Send Test Tickets
5. Daemons
45. SNMP Trap Forwarding
1. About
2. Prerequisites
3. Enable Event Forwarding
3.1. Import Zenoss MIB onto the Remote Receiver
3.2. Configure Zenoss to Send Events as Traps
4. Send Test Events
5. Daemons
46. SQL Transactions
1. About
2. Prerequisites
3. Enable MS SQL Server Monitoring
4. Enable Sybase Server Monitoring
5. Enable MySQL Server Monitoring
6. Daemons
47. Sugar CRM
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configuring Sugar CRM to Allow Queries
3.2. Configuring Zenoss
4. Daemons
48. VMware Virtual Hosts
1. About
1.1. VMware Events
1.1.1. Migration Events
2. Prerequisites
3. Enable Monitoring
4. Viewing VMware Devices
5. Viewing Guest Virtual Machines
6. Adding a Custom Metric
7. Moving VMware Devices Between Collectors
8. Daemons
49. WebSphere Application Server
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Configure WAS for Monitoring
3.2. Zenoss
4. Examples
5. Daemons
50. Web-Based Synthetic Transactions
1. About
1.1. Data Points
1.2. Event Generation
2. Prerequisites
3. Enable Monitoring
4. Creating twill Commands
4.1. Creating twill Commands from TestGen4Web
4.2. Creating twill Commands Manually
5. Monitoring through Proxy Servers
5.1. Example Proxy Setup
5.2. Testing the Proxy Setup
6. Daemons
51. Windows Performance
1. About
2. Prerequisites
3. Enable Monitoring
3.1. Defining Windows Credentials
3.2. Add Devices in Zenoss
4. Monitor Other Performance Counters
5. Testing Connections from Windows
6. Testing Connections from Zenoss
7. Modify Registry Settings for Firewalls in Secure Environments
8. Configuring a Standalone Windows Device for a Non-Administrative Account
9. Tuning Collector Daemon Performance
52. Xen Virtual Hosts
1. About
2. Prerequisites
3. Model Hosts and Guest
53. Zenoss Global Dashboard
1. About
2. Prerequisites
3. Configuration
3.1. Install the ZenGlobe Web Server
3.2. Configure Remote Zenoss for Monitoring
3.3. Configure ZenGlobe to Monitor Remote Zenoss Instances
4. Viewing a Remote Zenoss Instance
5. Ending a Session
54. ZenOperator Role
1. About
2. Prerequisites
A. twill Commands Reference
1. About
2. Browsing
3. Assertions
4. Display
5. Forms
6. Cookies
7. Debugging
8. Other Commands
9. Details on Form Handling
10. ZenWebTx Extensions to twill
10.1. twilltiming
10.2. twillextract
10.3. twillxpathextract
10.4. ignorescripts

List of Figures

9.1. JMX Heap Graph
9.2. Memory MBean
9.3. Memory MBean Expanded
9.4. Operations Tab
20.1. BIG-IP zProperties Selections
25.1. Main collectors page
25.2. Main hub page
25.3. Add Collector Dialog
25.4. Add Device Page
25.5. Hubs Table menu
25.6. Add New Hub dialog
27.1. 95th Percentile Report
27.2. Defined Thresholds Report
27.3. Interface Volume Report
27.4. Maintenance Windows
37.1. Example IP Realm
37.2. Adding an IP Realm
37.3. Adding a Distributed Collector with an IP Realm
37.4. Changing a Distributed Collector's IP Realm
37.5. Adding a Device with a Distributed Collector
37.6. Viewing Devices in Realms
48.1. VMware Events (Event Console)
48.2. VMware Events (Event Console) - View Details
48.3. Event Details (Fields Tab)
48.4. Event Details (Details Tab)
48.5. Add VMware Infrastructure
48.6. Add VMware Infrastructure Dialog
48.7. VMware Device Classes
48.8. Virtual Guest Devices
48.9. Virtual Guest Devices - Managed Device
48.10. Add Data Source
51.1. Windows XP Disable Simple File Sharing
51.2. Component Services COM Security Settings
51.3. WMI Control Properties
51.4. regedit and the winreg Key

List of Tables

2.1. Apache Prerequisites
2.2. Daemons
3.1. Dell Hardware Prerequisites
3.2. Daemons
4.1. DNS (DigMonitor) Prerequisites
4.2. DigMonitor Data Source Options
4.3. Daemons
5.1. FTP Prerequisites
5.2. FTPMonitor Basic Data Source Options
5.3. FTPMonitor Secure Data Source Options
5.4. FTPMonitor Tunables Data Source Options
5.5. Daemons
6.1. HP PC Hardware Prerequisites
6.2. Daemons
7.1. IRC Prerequisites
7.2. IRC Basic Data Source Options
7.3. Daemons
8.1. Jabber Prerequisites
8.2. Jabber Data Source Options
8.3. Daemons
9.1. J2EE Prerequisites
9.2. Memory Head Example ZenJMX Data Source Options
9.3. Daemons
10.1. LDAP Monitoring Prerequisites
10.2. LDAPServer zProperties
10.3. LDAPServer Basic Data Source Options
10.4. Daemons
11.1. MySQL Prerequisites
11.2. Daemons
12.1. NNTP Prerequisites
12.2. Daemons
13.1. NTP Prerequisites
13.2. Daemons
14.1. ONC RPC Prerequisites
14.2. Daemons
15.1. Linux SSH Monitoring Example Prerequisites
15.2. Linux zProperties
15.3. Adding Linux device information
15.4. zensql.py Database Types
15.5. Daemons
16.1. HTTP Prerequisites
16.2. HTTPMonitor Content Checking Data Source Options
16.3. HTTPMonitor Content Checking Data Source Options
16.4. HTTPMonitor Tunables Data Source Options
16.5. Daemons
17.1. AIX Prerequisites
17.2. Adding AIX Device Information
17.3. AIX zProperties
17.4. Concurrent SSH zProperties
17.5. SSH Timeout zProperties
17.6. Daemons
18.1. Tomcat Prerequisites
18.2. Tomcat zProperties
18.3. Tomcat Templates
18.4. Daemons
19.1. BEA WebLogic Prerequisites
19.2. WebLogic zProperties
19.3. WebLogic Templates
19.4. Daemons
20.1. BIG-IP Prerequisites
20.2. Daemons
21.1. Brocade Prerequisites
21.2. Brocade zProperties
21.3. Daemons
22.1. CheckPoint Prerequisites
22.2. CheckPoint zProperties
22.3. Daemons
23.1. Cisco Prerequisites
23.2. Cisco zProperties
23.3. Daemons
24.1. Device ACL Prerequisites
25.1. Distributed Collector Prerequisites
25.2. Add New Collector Dialog Fields
26.1. Enterprise Linux Prerequisites
26.2. Adding Linux device information
26.3. Linux zProperties
26.4. Concurrent SSH zProperties
26.5. SSH Timeout zProperties
26.6. Daemons
27.1. Enterprise Reports Prerequisites
28.1. Foundry Prerequisites
28.2. Foundry zProperties
28.3. Daemons
29.1. JBoss Prerequisites
29.2. JBoss zProperties
29.3. JBoss Templates
29.4. Daemons
30.1. Juniper Prerequisites
30.2. Juniper zProperties
30.3. Daemons
31.1. LDAP Authentication Prerequisites
31.2. Active Directory Multi Plugin Configuration
31.3. Active Directory acl_users Folder Customizations
31.4. Active Directory Schema Item Configuration
31.5. Active Directory Group to Role Configuration
31.6. LDAP Multi Plugin Configuration
32.1. Mail Transactions Prerequisites
32.2. Mail Transactions Basic Data Source Options
32.3. Daemons
33.1. Active Directory Monitoring Prerequisites
33.2. Active Directory zProperties
33.3. Daemons
34.1. MS Exchange Prerequisites
34.2. MS Exchange zProperties
34.3. Daemons
35.1. MS IIS Prerequisites
35.2. IIS zProperties
35.3. Daemons
36.1. MS SQL Server Prerequisites
36.2. MS SQL Server zProperties
36.3. Daemons
37.1. Multi-realm Prerequisites
38.1. NetApp Prerequisites
38.2. NetApp zProperties
38.3. Daemons
39.1. NetScreen Prerequisites
39.2. NetScreen zProperties
39.3. Daemons
40.1. Nortel Prerequisites
40.2. Nortel zProperties
40.3. Daemons
41.1. Oracle Prerequisites
41.2. Oracle zProperties
41.3. Adding Oracle SIDs with DNS Aliases
41.4. Oracle zProperties
41.5. Daemons
42.1. Trap Forwarding Prerequisites
42.2. Predictive Threshold Data Source Threshold Options
43.1. RANCID Prerequisites
43.2. RANCID zProperties
44.1. Remedy Ticket Creation Prerequisites
44.2. Daemons
45.1. Trap Forwarding Prerequisites
45.2. trapforwarder Configuration File Options
45.3. Daemons
46.1. SQL Transaction Prerequisites
46.2. MS SQL Server Transactions Data Source Options
46.3. MySQL Server Transactions Data Source Options
46.4. MySQL Server Transactions Data Source Options
46.5. Daemons
47.1. Sugar CRM Prerequisites
47.2. SugarCRM zProperties
47.3. Daemons
48.1. VMware Prerequisites
48.2. Daemons
49.1. WebSphere Prerequisites
49.2. WebSphere zProperties
49.3. Daemons
50.1. Web Transactions Prerequisites
50.2. WebTx Data Source Options
50.3. WebTx Script Settings
50.4. Daemons
51.1. Windows Monitoring Daemons
51.2. Windows Performance Monitoring Prerequisites
51.3. Windows Performance zProperties
51.4. Firewall and Registry Settings for DCOM
51.5. zenwinperf Daemon zProperties
52.1. Daemons
52.2. Xen Virtual Hosts Prerequisites
53.1. Zen Global Dashboard Prerequisites
53.2. Zen Global Dashboard Configuration Options
54.1. Zen Operator Role Prerequisites