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Getting Started with Zenoss

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Created on: Sep 1, 2010 11:21 AM by Zenoss API - Last Modified: Sep 1, 2010 11:25 AM by Zenoss API

Getting Started with Zenoss
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Getting Started with Zenoss

Copyright © 2010 Zenoss, Inc., 275 West St. Suite 204, Annapolis, MD 21401, U.S.A. All rights reserved.

This work is licensed under a Creative Commons Attribution Share Alike 3.0 License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/; or send a letter to Creative Commons, 171 2nd Street, Suite 300, San Francisco, California, 94105, USA.

The Zenoss logo is a registered trademark of Zenoss, Inc. Zenoss and Open Enterprise Management are trademarks of Zenoss, Inc. in the U.S. and other countries.

Flash is a registered trademark of Adobe Systems Incorporated.

Java is a registered trademark of Sun Microsystems, Inc.

Linux is a registered trademark of Linus Torvalds.

Oracle and the Oracle logo are registered trademarks of the Oracle Corporation.

SNMP Informant is a trademark of Garth K. Williams (Informant Systems, Inc.).

Sybase is a registered trademark of Sybase, Inc.

Tomcat is a trademark of the Apache Software Foundation.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

All other companies and products mentioned are trademarks and property of their respective owners.

Part Number: 01-092010-3.0-v02

Table of Contents

1. About Zenoss

1. What is Zenoss?

2. Quick Start

2.1. Before You Begin

2.2. Perform Initial Setup

2.2.1. Set the Administrative Password and Create a User
2.2.2. Add Devices

2.3. Add and View a Device

2.3.1. Add the Device
2.3.2. View Device Status
2.3.3. View Graphs

2.4. Set Up, View, and Acknowledge an Alert

2.4.1. Create an Alerting Rule
2.4.2. Test an Alerting Rule
2.4.3. View the Alert Email
2.4.4. Acknowledge the Event

2. Exploring Zenoss

1. Zenoss Dashboard

1.1. Portlets

1.2. Customizing the Dashboard

1.2.1. Adding Portlets
1.2.2. Arranging Portlets
1.2.3. Changing the Dashboard Column Layout

2. Navigation

3. User Information Area

3. Configuring Your Devices

1. Configuring UNIX-Like Devices

2. Configuring Windows Devices

2.1. Setting Up SNMP for Windows
2.2. Setting Up WMI for Windows

4. Setting Up Zenoss to Interact with Your Devices

1. About Configuration Properties

1.1. Accessing Configuration Properties

2. Setting SNMP Community Strings Globally

3. Windows Configuration Properties

5. Devices and Device Organizers

1. Adding Other Device Types

2. Discovering Devices

2.1. Classifying Discovered Devices
2.2. Updating Device Authentication Details
2.3. Adding Information to a Device Record

3. Creating and Using Organizers

3.1. Adding and Nesting Locations
3.2. Displaying Locations on the Dashboard

6. Performance Monitoring

1. Monitor a Windows Server

2. Monitor a Tomcat (or Other Java/JMX) Server

2.1. Device Preparation for the Tomcat Server

2.2. Monitoring the Tomcat Server

2.2.1. Change Data Source Parameters
2.2.2. Collecting and Displaying Data

7. Event Management

1. Sorting and Filtering Events
2. Viewing Event Details
3. Selecting and Managing Events
4. Creating Test Events

8. Managing Zenoss Users

1. Creating User Accounts
2. Editing User Account Details

9. Troubleshooting Device Connectivity Issues

1. Identifying SNMP Agent Issues
2. Resolving Linux SNMP Issues

A. Zenoss Resources

List of Figures

1.1. Setup Wizard
1.2. Setup Wizard: Step 1
1.3. Setup Wizard: Step 2 (Manual Add)
1.4. Setup Wizard: Step 2 (Discovery)
1.5. Add a Single Device
1.6. Device Overview
1.7. Graphs
1.8. Add Alerting Rule
1.9. Edit Alerting Rule
1.10. Create Event Dialog
1.11. Acknowledge Events
2.1. Zenoss Dashboard
2.2. Device Issues Portlet
2.3. Google Maps Portlet
2.4. Top Level Organizers Portlet
2.5. Customize Dashboard
2.6. Column Layout Dialog
2.7. User Information Area
2.8. Search
3.1. Windows Services
3.2. SNMP Service Properties
3.3. Windows Firewall
4.1. Configuration Properties Selection
5.1. Add Multiple Devices (Discover)
5.2. Classifying Discovered Devices
5.3. Move Location
6.1. Loaded ZenPacks
7.1. Event Console
7.2. Filter Events
7.3. Event Details
7.4. Event Management Options
7.5. Create Event Dialog

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		Chapter 1. About Zenoss

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