Sep 30, 2008 5:59 AM
Winservice failed event keeps coming back
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Hmm, I have the same kind of event-behaviour with a server, not belonging to the windows domain (but inheriting the domain credentials zProperties within zenoss) complaining about connection errors with WMI. Indeed the domain credentials don't work on that server.
So I changed the local zProperties with the right credentials. A wmic test was succesfull and a remodel of the server, gave me the list of winservices in the OS tab. But the state of the winservices is all green (while some are effectively down). And I keep getting the event about the WMI connection problem errors.
I tried everything, but I keep getting the WMI connection errors event.
Only after a full restart of ZenOss, I finaly start getting the actual state of the winservices, and the event doesn't come back.. It would probably also be fixed if I waited for a number of hours...?
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Got this fix from rmatte in #zenoss on freenode:
If you have a distributed environment (multiple collectors + master) then you might try updating the collector for the server.
Alternatively, if you have a single server, you may need to restart zenwin (as the zenoss user, of course):
zenoss_server> zenwin restart
Hope this helps!
Actually, I didn't suggest to "Update" the collector. I suggested to push changes to the collector, which involves clicking on Devices in the left hand menu, then selecting "Manage -> Push Changes". This can also be done from the Device page.
Restarting zenwin is most likely to fix the issue. zenprocess has the same problem, I restart it after any changes to make sure that it picks up the new config properly. zenwin may have the same problem, though I haven't personally confirmed this.
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