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5266 Views 1 Reply Latest reply: Feb 9, 2009 1:44 PM by kalahari875 RSS
kalahari875 ZenossMaster
kalahari875
72 posts since
Oct 16, 2007
Currently Being Moderated

Feb 9, 2009 8:27 AM

Help! Remove user via zendmd? Users tab is broken...

We have users mapped to Active Directory via the Zope authentication plugins. An admin created a user manually and made that user a member of a new group (we didn't let the user hit the site first to let the plugin create their account). For some reason, when we now hit the Users tab, we get the error below. I don't think this has anything to do with the AD integration but we don't know how to fix it. For what it's worth, the new user can sign in.

Is there any way to remove this faulty user or group via zendmd, or must we restore? I'm not sure if the new user, or new group, or the combination of the two is the problem. Can someone assist with how to remove users and groups via zendmd?

Thanks so much.


Type: AssertionError
Value:

Traceback (innermost last):

* Module ZPublisher.Publish, line 114, in publish
* Module ZPublisher.mapply, line 88, in mapply
* Module ZPublisher.Publish, line 40, in call_object
* Module Shared.DC.Scripts.Bindings, line 311, in __call__
* Module Shared.DC.Scripts.Bindings, line 348, in _bindAndExec
* Module Products.CMFCore.FSPageTemplate, line 195, in _exec
* Module Products.CMFCore.FSPageTemplate, line 134, in pt_render
* Module Products.PageTemplates.PageTemplate, line 104, in pt_render
<FSPageTemplate at /zport/manageUserFolder used for /zport/dmd/ZenUsers>
* Module TAL.TALInterpreter, line 206, in __call__
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 653, in do_loop_tal
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 501, in do_insertText_tal
* Module Products.PageTemplates.TALES, line 227, in evaluateText
* Module Products.PageTemplates.TALES, line 221, in evaluate
URL: file:ZenModel/skins/zenmodel/manageUserFolder.pt
Line 139, Column 8
Expression: standard:'group/printUsers'
Names:

{'container': <ZentinelPortal at /zport>,
'context': <UserSettingsManager at /zport/dmd/ZenUsers>,
'default': <Products.PageTemplates.TALES.Default instance at 0x7ff824a4acf8>,
'here': <UserSettingsManager at /zport/dmd/ZenUsers>,
'loop': <Products.PageTemplates.TALES.SafeMapping object at 0x297cbd8>,
'modules': <Products.PageTemplates.ZRPythonExpr._SecureModuleImporter instance at 0x7ff824a526c8>,
'nothing': None,
'options': {'args': ()},
'repeat': <Products.PageTemplates.TALES.SafeMapping object at 0x297cbd8>,
'request': <HTTPRequest, URL=http://monitor.domain.local8080/zport/dmd/ZenUsers/manageUserFolder>,
'root': <Application at >,
'template': <FSPageTemplate at /zport/manageUserFolder used for /zport/dmd/ZenUsers>,
'traverse_subpath': [],
'user': kalahari875}

* Module Products.PageTemplates.Expressions, line 185, in __call__
* Module Products.PageTemplates.Expressions, line 180, in _eval
* Module Products.PageTemplates.Expressions, line 85, in render
* Module Products.ZenModel.UserSettings, line 968, in printUsers
* Module Products.ZenModel.UserSettings, line 965, in getMemberUserIds
* Module Products.PluggableAuthService.plugins.ZODBGroupManager, line 253, in listAssignedPrincipals

AssertionError
  • kalahari875 ZenossMaster
    kalahari875
    72 posts since
    Oct 16, 2007
    Currently Being Moderated
    1. Feb 9, 2009 1:44 PM (in response to kalahari875)
    Temporary patch to ZODBGroupManager.py
    I'm not sure what condition caused our new group and user to get in this state, but we were able to delete the problematic group (and then subsequently the user we added) by patching the $ZENHOME/Products/PluggableAuthService/plugins/ZODBGroupManager.py file. I removed the assertion that was causing the above error and swapped out an arbitrary title for the case in the code that was failing:

    FROM: (@ line 247)
            for k, v in self._principal_groups.items():
            if group_id in v:
                # should be one and only one mapping to 'k'

                parent = aq_parent( self )
                info = parent.searchPrincipals( id=k, exact_match=True )
                assert( len( info ) in ( 0, 1 ) )
                if len( info ) == 0:
                    title = '<%s: not found>' % k
                else:
                    title = info[0].get( 'title', k )
                result.append( ( k, title ) )


    TO:
            for k, v in self._principal_groups.items():
            if group_id in v:
                # should be one and only one mapping to 'k'

                parent = aq_parent( self )
                info = parent.searchPrincipals( id=k, exact_match=True )
                ''' assert( len( info ) in ( 0, 1 ) )
                '''
                if len( info ) > 1:
                    title = '<%s: len(info) greater than 1>' % k
                else:
                    if len( info ) == 0:
                        title = '<%s: not found>' % k
                    else:
                        title = info[0].get( 'title', k )
                result.append( ( k, title ) )

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