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51470 Views 5 Replies Latest reply: Oct 28, 2009 3:32 PM by gstreiff RSS
davis226 Rank: White Belt
davis226
14 posts since
Jan 5, 2009
Currently Being Moderated

Oct 28, 2009 11:06 AM

rPath Configure Notification Error

I have just installed the vmware image for zenoss 2.5.  While running the configuration of rPath it asks for an email notification address.  However when I place any valid email address in and save the config.....it errors out with this:

 

"The following error occurred:

  • Invalid email address: [object];"

 

I cannot complete or cancel the configuration wizard past this point.  Does anyone have any ideas?

  • gstreiff ZenossEmployee
    gstreiff
    78 posts since
    Oct 9, 2008
    Currently Being Moderated
    1. Oct 28, 2009 12:35 PM (in response to davis226)
    Re: rPath Configure Notification Error

    QA will try to reproduce that.

     

    Can you give me a few more details about your setup?

     

    You're probably running in VMware Player under Windows, right?

    And you have at least 1.5 GB free memory, right?

     

    Thanks,

     

    Glenn

  • davis226 Rank: White Belt
    davis226
    14 posts since
    Jan 5, 2009
    Currently Being Moderated
    2. Oct 28, 2009 1:29 PM (in response to gstreiff)
    Re: rPath Configure Notification Error
    I am actually running this on ESX 4......I used VMware Convertor to convert and import the image into my farm.  I didn't have any errrors whatsoever with the conversion and the server boots normally.  I had a Zenoss 2.4 server running this way.....but blew it away to start fresh with 2.5
  • gstreiff ZenossEmployee
    gstreiff
    78 posts since
    Oct 9, 2008
    Currently Being Moderated
    3. Oct 28, 2009 2:36 PM (in response to davis226)
    Re: rPath Configure Notification Error

    Ah, thanks for the additional detail.  Much of our QA effort is based upon esx 3.5 with similar conversion on the *.zip or *.tar.gz.

     

    Trying a quick repro of your specific case under esx 3.5 since that is already tee'd up. Wondering if it is an esx 3.5 vs 4.0 disconnect, but if Zenoss 2.4.x converted okay, then it may be something else.

     

    The memory requirements for the Zenoss Core virtual appliance did bump up from 1.0 GB in 2.4 to 1.5 GB in 2.5.0.  But if you started with a fresh install, that should have been a non-issue i think.

     

    Wondering if anyone else is having similar experience with esx 4?

     

    Regards,

     

    Glenn

     

     


  • gstreiff ZenossEmployee
    gstreiff
    78 posts since
    Oct 9, 2008
    Currently Being Moderated
    4. Oct 28, 2009 3:32 PM (in response to gstreiff)
    Re: rPath Configure Notification Error

    This doesn't reproduce for us under esx 3.5.

     

    I assume you're browsing to https://<hostname>:8003 and following the prompts.

     

    Perhaps someone in the community can try to repro on esx 4?

     

    Glenn

  • davis226 Rank: White Belt
    davis226
    14 posts since
    Jan 5, 2009
    Currently Being Moderated
    5. Oct 28, 2009 4:32 PM (in response to gstreiff)
    Re: rPath Configure Notification Error

    I am using the following link:  http://myzenossserver:8003/rAA

     

    I have actually discovered the cause of my problem......I had to turn on the Compatibility View for the webpage in IE8 while running through the configuration wizard.  Once I did that, It accepted my email address and ran through the rest of the wizard without issue.

     

    Sorry to send you on a goose chase......Thanks for your help.

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