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54004 Views 5 Replies Latest reply: Jan 6, 2010 7:56 AM by cgriebel RSS
Kamil Kisiel Rank: White Belt 46 posts since
Feb 12, 2009
Currently Being Moderated

Nov 3, 2009 2:41 PM

Zenstatus and Zenprocess crash after upgrade to 2.5

After upgrading to 2.5 from 2.4.5 on openSUSE with the stack installer, both zenstatus and zenprocess crash on startup with the following tracebacks:

 

 

zenstatus.log:

2009-11-03 11:33:18,635 ERROR zen.ZenStatus: Remote exception: Products.ZenHub.PBDaemon.RemoteException: Remote exception: zExceptions.NotFound: tc
p_00548Traceback (most recent call last):
  File "/usr/local/zenoss/zenoss/Products/ZenHub/PBDaemon.py", line 75, in inner
    return callable(*args, **kw)
  File "/usr/local/zenoss/zenoss/Products/ZenHub/services/StatusConfig.py", line 66, in remote_services
    for svc in dev.getMonitoredComponents(collector='zenstatus'):
  File "/usr/local/zenoss/zenoss/Products/ZenModel/Device.py", line 593, in getMonitoredComponents
    collector=collector, type=type)
  File "/usr/local/zenoss/zenoss/Products/ZenModel/Device.py", line 623, in getDeviceComponents
    return [c.getObject() for c in brains]
  File "/usr/local/zenoss/zenoss/lib/python/Products/ZCatalog/CatalogBrains.py", line 92, in getObject
    target = parent.restrictedTraverse(path[-1])
  File "/usr/local/zenoss/zenoss/lib/python/OFS/Traversable.py", line 301, in restrictedTraverse
    return self.unrestrictedTraverse(path, default, restricted=True)
  File "/usr/local/zenoss/zenoss/lib/python/OFS/Traversable.py", line 284, in unrestrictedTraverse
    raise e
NotFound: tcp_00548
Traceback (most recent call last):
  File "/usr/local/zenoss/zenoss/Products/ZenHub/PBDaemon.py", line 75, in inner
    return callable(*args, **kw)
  File "/usr/local/zenoss/zenoss/Products/ZenHub/zenhubworker.py", line 116, in remote_execute
    return runOnce()
  File "/usr/local/zenoss/zenoss/Products/ZenHub/zenhubworker.py", line 111, in runOnce
    res = m(*args, **kw)
  File "/usr/local/zenoss/zenoss/Products/ZenHub/PBDaemon.py", line 83, in inner
    traceback.format_exc())
RemoteException: Remote exception: zExceptions.NotFound: tcp_00548Traceback (most recent call last):
  File "/usr/local/zenoss/zenoss/Products/ZenHub/PBDaemon.py", line 75, in inner
    return callable(*args, **kw)
  File "/usr/local/zenoss/zenoss/Products/ZenHub/services/StatusConfig.py", line 66, in remote_services
    for svc in dev.getMonitoredComponents(collector='zenstatus'):
  File "/usr/local/zenoss/zenoss/Products/ZenModel/Device.py", line 593, in getMonitoredComponents
    collector=collector, type=type)
  File "/usr/local/zenoss/zenoss/Products/ZenModel/Device.py", line 623, in getDeviceComponents
    return [c.getObject() for c in brains]
  File "/usr/local/zenoss/zenoss/lib/python/Products/ZCatalog/CatalogBrains.py", line 92, in getObject
    target = parent.restrictedTraverse(path[-1])
  File "/usr/local/zenoss/zenoss/lib/python/OFS/Traversable.py", line 301, in restrictedTraverse
    return self.unrestrictedTraverse(path, default, restricted=True)
  File "/usr/local/zenoss/zenoss/lib/python/OFS/Traversable.py", line 284, in unrestrictedTraverse
    raise e
NotFound: tcp_00548


2009-11-03 11:33:18,647 INFO zen.ZenStatus: Deleting PID file /usr/local/zenoss/zenoss/var/zenstatus-localhost.pid ...
2009-11-03 11:33:18,648 INFO zen.ZenStatus: Daemon ZenStatus shutting down

zenprocess.log:

2009-11-03 11:33:23,517 ERROR zen.zenprocess: [Failure instance: Traceback (failure with no frames): Products.ZenHub.PBDaemon.RemoteException: Remo
te exception: Products.ZenHub.PBDaemon.RemoteException: Remote exception: zExceptions.NotFound: usr_sbin_servermgrdTraceback (most recent call last
):
  File "/usr/local/zenoss/zenoss/Products/ZenHub/PBDaemon.py", line 75, in inner
    return callable(*args, **kw)
  File "/usr/local/zenoss/zenoss/Products/ZenCollector/services/config.py", line 148, in remote_getDeviceConfigs
    deviceConfig = self._createDeviceProxy(device)
  File "/usr/local/zenoss/zenoss/Products/ZenHub/services/ProcessConfig.py", line 62, in _createDeviceProxy
    procs = device.getMonitoredComponents(collector='zenprocess')
  File "/usr/local/zenoss/zenoss/Products/ZenModel/Device.py", line 593, in getMonitoredComponents
    collector=collector, type=type)
  File "/usr/local/zenoss/zenoss/Products/ZenModel/Device.py", line 623, in getDeviceComponents
    return [c.getObject() for c in brains]
  File "/usr/local/zenoss/zenoss/lib/python/Products/ZCatalog/CatalogBrains.py", line 92, in getObject
    target = parent.restrictedTraverse(path[-1])
  File "/usr/local/zenoss/zenoss/lib/python/OFS/Traversable.py", line 301, in restrictedTraverse
    return self.unrestrictedTraverse(path, default, restricted=True)
  File "/usr/local/zenoss/zenoss/lib/python/OFS/Traversable.py", line 284, in unrestrictedTraverse
    raise e
NotFound: usr_sbin_servermgrd
Traceback (most recent call last):
  File "/usr/local/zenoss/zenoss/Products/ZenHub/PBDaemon.py", line 75, in inner
    return callable(*args, **kw)
  File "/usr/local/zenoss/zenoss/Products/ZenHub/zenhubworker.py", line 116, in remote_execute
    return runOnce()
  File "/usr/local/zenoss/zenoss/Products/ZenHub/zenhubworker.py", line 111, in runOnce
    res = m(*args, **kw)
  File "/usr/local/zenoss/zenoss/Products/ZenHub/PBDaemon.py", line 83, in inner
    traceback.format_exc())
RemoteException: Remote exception: zExceptions.NotFound: usr_sbin_servermgrdTraceback (most recent call last):
  File "/usr/local/zenoss/zenoss/Products/ZenHub/PBDaemon.py", line 75, in inner
    return callable(*args, **kw)
  File "/usr/local/zenoss/zenoss/Products/ZenCollector/services/config.py", line 148, in remote_getDeviceConfigs
    deviceConfig = self._createDeviceProxy(device)
  File "/usr/local/zenoss/zenoss/Products/ZenHub/services/ProcessConfig.py", line 62, in _createDeviceProxy
    procs = device.getMonitoredComponents(collector='zenprocess')
  File "/usr/local/zenoss/zenoss/Products/ZenModel/Device.py", line 593, in getMonitoredComponents
    collector=collector, type=type)
  File "/usr/local/zenoss/zenoss/Products/ZenModel/Device.py", line 623, in getDeviceComponents
    return [c.getObject() for c in brains]
  File "/usr/local/zenoss/zenoss/lib/python/Products/ZCatalog/CatalogBrains.py", line 92, in getObject
    target = parent.restrictedTraverse(path[-1])
  File "/usr/local/zenoss/zenoss/lib/python/OFS/Traversable.py", line 301, in restrictedTraverse
    return self.unrestrictedTraverse(path, default, restricted=True)
  File "/usr/local/zenoss/zenoss/lib/python/OFS/Traversable.py", line 284, in unrestrictedTraverse
    raise e
NotFound: usr_sbin_servermgrd


]
None
2009-11-03 11:33:23,527 INFO zen.zenprocess: Deleting PID file /usr/local/zenoss/zenoss/var/zenprocess-localhost.pid ...
2009-11-03 11:33:23,527 INFO zen.zenprocess: Daemon CollectorDaemon shutting down

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