ZenPacks.community.PrinterToner Problem

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45793 Views 4 Replies Latest reply: Dec 3, 2009 11:06 AM by keithschm

keithschm

5 posts since
Nov 24, 2009

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Nov 30, 2009 9:52 AM

I was able to install the Printer Toner ZenPack, then restart zenoss. but when I try to add it to zCollectorPlugins for Class /Devices /Printer /Laser it disapers after saving it.

Any sugegstions?

Is there a log somewhere?

Thanks

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Matt Ray
2,484 posts since
Apr 5, 2008

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1. Dec 1, 2009 3:30 PM (in response to keithschm)
Re: ZenPacks.community.PrinterToner Problem

I've confirmed this, digging into it now to figure out what's going on.

-Matt

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Matt Ray
2,484 posts since
Apr 5, 2008

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2. Dec 1, 2009 5:42 PM (in response to Matt Ray)
Re: ZenPacks.community.PrinterToner Problem

So there appears to be some issue with the way the CollectorPlugin is automatically being bound. When I remove that call, it seems to work for me. You have to manually add the 'community.snmp.PrinterTonerMap' via the zProperties, but I guess a manual step is better than broken. Please try the attached ZenPack and let me know if it works. I'll upgrade it accordingly on good feedback.

-Matt

Attachments:

ZenPacks.community.PrinterToner-1.40.5-py2.4.egg.zip (10.6 K)

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keithschm
5 posts since
Nov 24, 2009

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3. Dec 2, 2009 8:59 AM (in response to Matt Ray)
Re: ZenPacks.community.PrinterToner Problem

First I have removed all my plugins, and just reinstaled the 2 WMi ones. I have restarted Zenoss between each install. Upon installing your file I get this:

Output: zenpack --install /tmp/ZenPacks.community.PrinterToner-1.40.5-py2.4.egg No handlers could be found for logger "root" 2009-12-02 08:54:57,138 INFO zen.HookReportLoader: loading reports from:/usr/local/zenoss/zenoss/ZenPacks/ZenPacks.community.PrinterToner-1.40.5-py2.4.egg/ZenPacks/community/PrinterToner/reports ERROR: zenpack command failed. Reason: BadRequest: Id zPythonClass is invalid or duplicate Done installing ZenPack.

so it looks like I may have some of the old still installed somewhere?

Not sure.

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keithschm

5 posts since
Nov 24, 2009

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4. Dec 3, 2009 11:06 AM (in response to Matt Ray)

Re: ZenPacks.community.PrinterToner Problem

Just did a fresh install of Zenoss. I was able to install the Zenpack, and add it to /devies/printers/laser. I addded a fresh device .

I now have the toer tab. When I click on the Toner tab I get the folowing error

form

-C	''

cookies

_ZopeId	'26938790A4J7Zg4VXWY'
__ginger_snap	'NmI3MzYzNjg2ZDY5NzQ3NDozMDRkNjU2ZTMxMzIzMzI0'
ys-detail_panel	'o%3Acollapsed%3Db%253A1'
ys-evconsole	'o%3Acolumns%3Da%253Ao%25253Aid%25253Ds%2525253AeventState%25255Ewidth%25253Dn%2525253A60%255Eo%25253Aid%25253Ds%2525253Aseverity%25255Ewidth%25253Dn%2525253A60%255Eo%25253Aid%25253Ds%2525253Acomponent%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253AeventClass%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253Asummary%25255Ewidth%25253Dn%2525253A817%255Eo%25253Aid%25253Ds%2525253AfirstTime%25255Ewidth%25253Dn%2525253A120%255Eo%25253Aid%25253Ds%2525253AlastTime%25255Ewidth%25253Dn%2525253A120%255Eo%25253Aid%25253Ds%2525253Acount%25255Ewidth%25253Dn%2525253A60%5Esort%3Do%253Afield%253Ds%25253Aseverity%255Edirection%253Ds%25253ADESC%5Efilters%3Do%253AdisplayFilters%253Db%25253A1%255Eoptions%253Do%25253AeventState%25253Da%2525253An%252525253A0%2525255En%252525253A1%25255Eseverity%25253Da%2525253An%252525253A4%2525255En%252525253A3%2525255En%252525253A2'

lazy items

SESSION	<bound method SessionDataManager.getSessionData of <SessionDataManager at /session_data_manager>>

other

TraversalRequestNameStack	[]
AUTHENTICATED_USER	<SpecialUser 'Anonymous User'>
URL	'http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110/viewPrinterToner'
SERVER_URL	'http://10.0.0.136:8080'
method	'GET'
ACTUAL_URL	'http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110/viewPrinterToner'
URL0	http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110/viewPrinterToner
URL1	http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110
URL2	http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices
URL3	http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser
URL4	http://10.0.0.136:8080/zport/dmd/Devices/Printer
URL5	http://10.0.0.136:8080/zport/dmd/Devices
URL6	http://10.0.0.136:8080/zport/dmd
URL7	http://10.0.0.136:8080/zport
URL8	http://10.0.0.136:8080
BASE0	http://10.0.0.136:8080
BASE1	http://10.0.0.136:8080
BASE2	http://10.0.0.136:8080/zport
BASE3	http://10.0.0.136:8080/zport/dmd
BASE4	http://10.0.0.136:8080/zport/dmd/Devices
BASE5	http://10.0.0.136:8080/zport/dmd/Devices/Printer
BASE6	http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser
BASE7	http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices
BASE8	http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110
BASE9	http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110/viewPrinterToner

environ

HTTP_ACCEPT	'text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8'
HTTP_ACCEPT_CHARSET	'ISO-8859-1,utf-8;q=0.7,*;q=0.7'
HTTP_USER_AGENT	'Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)'
HTTP_REFERER	'http://10.0.0.136:8080/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110'
SERVER_NAME	'0.0.0.0'
GATEWAY_INTERFACE	'CGI/1.1'
channel.creation_time	1259855458
SERVER_SOFTWARE	'Zope/(Zope 2.11.2-final, python 2.4.4, linux2) ZServer/1.1'
REMOTE_ADDR	'10.0.0.29'
HTTP_ACCEPT_LANGUAGE	'en-us,en;q=0.5'
SCRIPT_NAME	''
REQUEST_METHOD	'GET'
HTTP_HOST	'10.0.0.136:8080'
HTTP_KEEP_ALIVE	'300'
SERVER_PORT	'8080'
SERVER_PROTOCOL	'HTTP/1.1'
PATH_TRANSLATED	'/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110/viewPrinterToner'
CONNECTION_TYPE	'keep-alive'
HTTP_ACCEPT_ENCODING	'gzip,deflate'
HTTP_COOKIE	'ys-detail_panel=o%3Acollapsed%3Db%253A1; ys-evconsole=o%3Acolumns%3Da%253Ao%25253Aid%25253Ds%2525253AeventState%25255Ewidth%25253Dn%2525253A60%255Eo%25253Aid%25253Ds%2525253Aseverity%25255Ewidth%25253Dn%2525253A60%255Eo%25253Aid%25253Ds%2525253Acomponent%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253AeventClass%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253Asummary%25255Ewidth%25253Dn%2525253A817%255Eo%25253Aid%25253Ds%2525253AfirstTime%25255Ewidth%25253Dn%2525253A120%255Eo%25253Aid%25253Ds%2525253AlastTime%25255Ewidth%25253Dn%2525253A120%255Eo%25253Aid%25253Ds%2525253Acount%25255Ewidth%25253Dn%2525253A60%5Esort%3Do%253Afield%253Ds%25253Aseverity%255Edirection%253Ds%25253ADESC%5Efilters%3Do%253AdisplayFilters%253Db%25253A1%255Eoptions%253Do%25253AeventState%25253Da%2525253An%252525253A0%2525255En%252525253A1%25255Eseverity%25253Da%2525253An%252525253A4%2525255En%252525253A3%2525255En%252525253A2; __ginger_snap="NmI3MzYzNjg2ZDY5NzQ3NDozMDRkNjU2ZTMxMzIzMzI0"; _ZopeId="26938790A4J7Zg4VXWY"'
PATH_INFO	'/zport/dmd/Devices/Printer/Laser/devices/10.0.0.110/viewPrinterToner'

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Nov 30, 2009 9:52 AM