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105865 Views 11 Replies Latest reply: Dec 7, 2009 12:17 PM by Matt Ray RSS
dbuck Rank: Green Belt
dbuck
119 posts since
Jul 22, 2008
Currently Being Moderated

Nov 11, 2009 7:14 AM

Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

Hi all,

 

System:

Zenoss-rpath-VMware-Appliance on ESX 3.5 (2Proc Intel Xeon 2,5GHz, 4GB RAM)

Monitoring 45 Routers, 47 Firewall, 30 (Full-Patched-)Windows 2003 R2-Server

ZenPacks.community.VMwareESX 2.21 (Wouter D'Haeseleer)

ZenPacks.sodonnell.VMReport 1.0 (Steven O'Donnell)

ZenPacks.vmware.VirtualMachines 1.2 (Michael C. Hoffman)

next to other ZenPacks

 

After upgrading from 2.4.5 to 2.5 all Zenoss-Daemons went well. Perf-Monitoring gets results and Graphs drawing well. RDD-files for the Virtual-Machines I monitor are still there. But when I click on the "Virtual Machines"-Tab the following error occur:

 

Site error

An error was encountered while publishing this resource.  The requested resource does not exist.

 

Request Information

 

form

-C''

cookies

Zenoss_Collapsed_Menu'true'
ys-histconsole'o%3Acolumns%3Da%253Ao%25253Aid%25253Ds%2525253AeventState%25255Ewidth%25253Dn%2525253A60%255Eo%25253Aid%25253Ds%2525253Aseverity%25255Ewidth%25253Dn%2525253A60%255Eo%25253Aid%25253Ds%2525253Adevice%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253Acomponent%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253AeventClass%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253Asummary%25255Ewidth%25253Dn%2525253A505%255Eo%25253Aid%25253Ds%2525253AfirstTime%25255Ewidth%25253Dn%2525253A120%255Eo%25253Aid%25253Ds%2525253AlastTime%25255Ewidth%25253Dn%2525253A120%255Eo%25253Aid%25253Ds%2525253Acount%25255Ewidth%25253Dn%2525253A60%5Esort%3Do%253Afield%253Ds%25253Aseverity%255Edirection%253Ds%25253ADESC%5Efilters%3Do%253AdisplayFilters%253Db%25253A1%255Eoptions%253Do%25253AeventState%25253Da%2525253An%252525253A0%2525255En%252525253A1%25255Eseverity%25253Da%2525253An%252525253A4%2525255En%252525253A3%2525255En%252525253A2%2525255En%252525253A0%25255Ecomponent%25253Ds%2525253Azenevent'
tree-s'eJzT0MgpMOQKVneEALecoGxbda4CI67EkgJjLj0AfhgH4g'
__ginger_snap'NjE2NDZkNjk2ZTozMjMwNTM3NDczNDc3NTY5NWE3NTMwMzk%3D'
ys-evc_refresh'n%3A60'
ys-detail_panel'o%3Acollapsed%3Db%253A1'
_ZopeId'80874338A4H8lWa8XjM'

lazy items

SESSION<bound method SessionDataManager.getSessionData of <SessionDataManager at /session_data_manager>>

other

TraversalRequestNameStack[]
AUTHENTICATED_USER<SpecialUser 'Anonymous User'>
URL'http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices/Esx-Server/virtualmachineData'
SERVER_URL'http://Zenoss-Server:8080'
method'GET'
ACTUAL_URL'http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices/Esx-Server/virtualmachineData'
URL0http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices/Esx-Server/virtualmachineData
URL1http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices/Esx-Server
URL2http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices
URL3http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX
URL4http://Zenoss-Server:8080/zport/dmd/Devices/Server
URL5http://Zenoss-Server:8080/zport/dmd/Devices
URL6http://Zenoss-Server:8080/zport/dmd
URL7http://Zenoss-Server:8080/zport
URL8http://Zenoss-Server:8080
BASE0http://Zenoss-Server:8080
BASE1http://Zenoss-Server:8080
BASE2http://Zenoss-Server:8080/zport
BASE3http://Zenoss-Server:8080/zport/dmd
BASE4http://Zenoss-Server:8080/zport/dmd/Devices
BASE5http://Zenoss-Server:8080/zport/dmd/Devices/Server
BASE6http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX
BASE7http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices
BASE8http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices/Esx-Server
BASE9http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices/Esx-Server/virtualmachineData

environ

HTTP_ACCEPT'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8'
HTTP_ACCEPT_CHARSET'ISO-8859-1,utf-8;q=0.7,*;q=0.7'
HTTP_USER_AGENT'Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729)'
HTTP_REFERER'http://Zenoss-Server:8080/zport/dmd/Devices/Server/ESX/devices/Esx-Server'
SERVER_NAME'0.0.0.0'
GATEWAY_INTERFACE'CGI/1.1'
channel.creation_time1257936591
SERVER_SOFTWARE'Zope/(Zope 2.11.2-final, python 2.4.1, linux2) ZServer/1.1'
REMOTE_ADDR'192.168.120.45'
HTTP_ACCEPT_LANGUAGE'de-de,de;q=0.8,en-us;q=0.5,en;q=0.3'
SCRIPT_NAME''
REQUEST_METHOD'GET'
HTTP_HOST'Zenoss-Server:8080'
HTTP_KEEP_ALIVE'300'
SERVER_PORT'8080'
SERVER_PROTOCOL'HTTP/1.1'
PATH_TRANSLATED'/zport/dmd/Devices/Server/ESX/devices/Esx-Server/virtualmachineData'
CONNECTION_TYPE'keep-alive'
HTTP_ACCEPT_ENCODING'gzip,deflate'
HTTP_COOKIE'tree-s="eJzT0MgpMOQKVneEALecoGxbda4CI67EkgJjLj0AfhgH4g"; tree-s="eJzTyCkw5NLIKTDiClZ3hAIX42Rbda4CY65EoIQJSNYUWdbEAiRrBpY1B8laIMkm5vuCZC25EsFADwB/ERhN"; __ginger_snap="NjE2NDZkNjk2ZTozMjMwNTM3NDczNDc3NTY5NWE3NTMwMzk%3D"; _ZopeId="80874338A4H8lWa8XjM"; ys-detail_panel=o%3Acollapsed%3Db%253A1; Zenoss_Collapsed_Menu=true; ys-evc_refresh=n%3A60; ys-histconsole=o%3Acolumns%3Da%253Ao%25253Aid%25253Ds%2525253AeventState%25255Ewidth%25253Dn%2525253A60%255Eo%25253Aid%25253Ds%2525253Aseverity%25255Ewidth%25253Dn%2525253A60%255Eo%25253Aid%25253Ds%2525253Adevice%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253Acomponent%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253AeventClass%25255Ewidth%25253Dn%2525253A100%255Eo%25253Aid%25253Ds%2525253Asummary%25255Ewidth%25253Dn%2525253A505%255Eo%25253Aid%25253Ds%2525253AfirstTime%25255Ewidth%25253Dn%2525253A120%255Eo%25253Aid%25253Ds%2525253AlastTime%25255Ewidth%25253Dn%2525253A120%255Eo%25253Aid%25253Ds%2525253Acount%25255Ewidth%25253Dn%2525253A60%5Esort%3Do%253Afield%253Ds%25253Aseverity%255Edirection%253Ds%25253ADESC%5Efilters%3Do%253AdisplayFilters%253Db%25253A1%255Eoptions%253Do%25253AeventState%25253Da%2525253An%252525253A0%2525255En%252525253A1%25255Eseverity%25253Da%2525253An%252525253A4%2525255En%252525253A3%2525255En%252525253A2%2525255En%252525253A0%25255Ecomponent%25253Ds%2525253Azenevent'
PATH_INFO'/zport/dmd/Devices/Server/ESX/devices/Esx-Server/virtualmachineData'

 

 

In Version 2.4.5 it works.

Have someone out there the same issue?

 

I checked the installation of the zenpacks with pre- and post-install-instructions.

I move the esx-server out off /devices/Server/esx and back and remodel them.

No special log-entry in the Daemons-log.

Reindexing Zope takes no effect

 

It seems to be a Zope-Database-Problem.

 

Any Help will be appreciated ...

 

Regards

dbuck

  • dbuck Rank: Green Belt
    dbuck
    119 posts since
    Jul 22, 2008
    Currently Being Moderated
    1. Nov 11, 2009 8:35 PM (in response to dbuck)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    Additional: uninstall and reinstallZenPacks

     

    ZenPacks.sodonnell.VMReport 1.0 (Steven O'Donnell)

    ZenPacks.vmware.VirtualMachines 1.2 (Michael C. Hoffman)

     

    doesn't help

     

    Regards

     

    dbuck

  • tlane Newbie
    tlane
    1 posts since
    Nov 12, 2009
    Currently Being Moderated
    2. Nov 12, 2009 10:58 AM (in response to dbuck)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    I'm having the same issue.  Tried the same processes you've mentioned still with no luck.

     

    Main difference for me is this happened on a new install; not doing any upgrade.

  • dbuck Rank: Green Belt
    dbuck
    119 posts since
    Jul 22, 2008
    Currently Being Moderated
    3. Nov 16, 2009 9:05 AM (in response to dbuck)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    Hi all,

     

    I have additional Info's ...

     

    When I install the VMare-VirtualMachines-Zenpack, it would be loaded with the following error:

     

    Output:
    zenpack --install /tmp/ZenPacks.vmware.VirtualMachines-1.2-py2.4.egg
    Installed /home/zenoss/ZenPacks/ZenPacks.vmware.VirtualMachines-1.2-py2.4.egg
    2009-11-16 13:55:57,197 INFO zen.ZPLoader: Loading /home/zenoss/ZenPacks/ZenPacks.vmware.VirtualMachines-1.2-py2.4.egg/ZenPacks/vmware/VirtualMachines/objects/objects.xml
    2009-11-16 13:55:58,475 INFO zen.AddToPack: End loading objects
    2009-11-16 13:55:58,476 INFO zen.AddToPack: Processing links
    2009-11-16 13:55:59,282 INFO zen.AddToPack: Loaded 122 objects into the ZODB database
    2009-11-16 13:55:59,328 INFO zen.HookReportLoader: loading reports from:/home/zenoss/ZenPacks/ZenPacks.vmware.VirtualMachines-1.2-py2.4.egg/ZenPacks/vmware/VirtualMachines/reports
    ERROR: zenpack command failed. Reason: ValueError: Not a registered directory: ZenPacks.vmware.VirtualMachines:/home/zenoss/ZenPacks/ZenPacks.vmware.VirtualMachines-1.2-py2.4.egg/ZenPacks/vmware/VirtualMachines/skins
    Done installing ZenPack.

     

    The installed Nagios Plugin check_esx2 works on Console and the rrd-files of the virtual Machines would be updated fine.

     

    I have search the forum and find this thread:

     

    thread/11711?tstart=0

     

    I think, it is the same error. But I irritated about this thread and the corresponding tickets and patches :

     

    http://dev.zenoss.org/trac/ticket/5675

    http://dev.zenoss.org/trac/ticket/5679

    http://dev.zenoss.org/trac/changeset/15466

     

    Must I change the init.py as described in ticket 5675 for the VMware-Zenpack or must I install patch 15466 as described in ticket 5679 or both or nothing, because the issue isn't fixed?

     

    Can someone point me in the right direction please.

     

    Thanks and Regards

     

    dbuck

  • dbuck Rank: Green Belt
    dbuck
    119 posts since
    Jul 22, 2008
    Currently Being Moderated
    4. Nov 23, 2009 8:12 AM (in response to dbuck)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    Hi,

     

    additional to my post:

     

    Update to 2.5.1 have no result, the error is still there ...

    Mail to the developer of the ZenPack: "ZenPacks.vmware.VirtualMachines 1.2" (Michael C. Hoffman) have no effect/answer...

     

    Now I will try the way to open a ticket ...

     

    I think, if zenoss-team plan a Upgrade with so much changes in the programming, they have to include/inform the developer of the ZenPacks before release a new Version, provided the ZenPack-Developer are active and can reached. So release the new Version, after all ZenPack-Developer give their o.k. or give a warning for those ZenPacks, that not been tested with the new Version or the developer is not active anymore.

     

    Regards

     

    dbuck

  • Matt Ray Rank: Zen Master
    Matt Ray
    2,484 posts since
    Apr 5, 2008
    Currently Being Moderated
    5. Dec 3, 2009 11:40 PM (in response to dbuck)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    I believe I fixed the installation error, could someone please test the attached ZenPack and see if it works for them?

     

    Thanks,

    Matt Ray

    Zenoss community Manager

    Attachments:
  • guyverix ZenossMaster
    guyverix
    846 posts since
    Jul 10, 2007
    Currently Being Moderated
    6. Dec 4, 2009 3:40 AM (in response to Matt Ray)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5
    Perhaps a new optional field in the ZenPack creation then.  Since currently it has a minimum version requirment in the code, put a tested to build ### field in there  as well.  Then users will know that YMMV on the really old ZenPacks that have historically been working.
  • dbuck Rank: Green Belt
    dbuck
    119 posts since
    Jul 22, 2008
    Currently Being Moderated
    7. Dec 4, 2009 6:30 AM (in response to Matt Ray)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    Hello Matt Ray,

     

    thanks for the great work. Well done ...

     

    The "Virtual Machines"-Tab and all other Sites are working now. There is no installation error. But there are errors in the template, that would be installed with the ZenPack as described here

     

    message/28824#28824

     

    first of all the path to the "check_esx2" in the command-line of the data-source "CPU_Utilization" is not correct and there is missing a "|" in the command-line:

     

    it depends on the linux-distribution ...

     

    generally after .../zenoss/... it must be changed from

     

    .../zenoss/ZenPacks.vmware.VirtualMachines/...

     

    to

     

    $ZENHOME/ZenPacks/ZenPacks.vmware.VirtualMachines-1.2.1-py2.4.egg/...

     

    I don't know if there is a way to make this code-line generally for all distributions and all following ZenPack-Versions.

     

    And the last sed-command must be changed from

     

    ...|sed -e 's/.*CPU\susage\sis\s/cpuUtil=/;s#%##;s/on.*(/cpuSec=/;s#s##;s/average.*$$//'

     

    to

     

    ...|sed -e 's/.*CPU\susage\sis\s/|cpuUtil=/;s#%##;s/on.*(/cpuSec=/;s#s##;s/average.*$$//'

     

    And last but not least the Names of the Virtual Machines may not contain "Spaces" because otherwise the check_esx2 produces on all polls the result:


    No aved state for Root-DC 2 CPU time yet - wait for next poll.

     

    without this tweaking there woudn't draw a CPU-Utilization-Performance-Graph.

     

    Hope this help someone

     

    Regards

     

    dbuck

  • dbuck Rank: Green Belt
    dbuck
    119 posts since
    Jul 22, 2008
    Currently Being Moderated
    8. Dec 4, 2009 6:32 AM (in response to Matt Ray)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    Hello Matt Ray,

     

    additional to my Post ...

     

    Install it over the old ZenPack stops all Performance-Graphs for the Virtual machines.

     

    Steps to solve this (!!!with loosing all rrd-Graphs for the Virtual Machines!!!):

     

    As User zenoss

     

    1. uninstall "ZenPacks.sodonnell.VMReport" (if installed, because based on VitualMachines-Zenpack)

    2. uninstall "ZenPacks.vmware.VirtualMachines"

    3. stop Zenoss with "zenoss stop"

    4. delete all Directories under $ZENHOME/perf/Devices/ESX-Server/virtualmachines/

         (repeat this Step for all ESX-Server under $ZENHOME/perf/Devices/, where "ESX-Server" must be replaced by the name of your Esx-Server)

    5. start Zope with "zeoctl start"

    6. reindex Zope-Database with:

         zendmd

         >>reindex()

         >>commit()

         CTRL+D

    7. start Zenoss with "zenoss start"

    8. install the two ZenPacks from Step 1 and 2

    9. stop zenoss as in Step 3., repeat Step 5 to 7

     

    After some Time all Performance-Graphs of the Virtual-Machines starts Graphing

     

    I know this is the sledgehammer-method!

    I don't know how to make Graph starting the drawing again. I try to skipped Step 4, but no existing Graph starts drawing again neither missing graphs would be new created.

     

    Hope this help someone.

     

    Many thanks to Matt Ray for his patience with me.

     

    Regards

     

    dbuck

  • Matt Ray Rank: Zen Master
    Matt Ray
    2,484 posts since
    Apr 5, 2008
    Currently Being Moderated
    9. Dec 7, 2009 11:07 AM (in response to dbuck)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    OK, I've fixed the hard-coded path as well, try this attached version of the ZenPack.

    Attachments:
  • dbuck Rank: Green Belt
    dbuck
    119 posts since
    Jul 22, 2008
    Currently Being Moderated
    10. Dec 7, 2009 12:14 PM (in response to Matt Ray)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    hello mattray,

     

    here is the whole command wich works as it should

     

    ${here/ZenPackManager/packs/ZenPacks.vmware.VirtualMachines/path}/libexec/check_esx2 -N -H ${dev/id} -C ${here/zSnmpCommunity} -v ${here/vmDisplayName} -l CPU -w 90 -c 95 |sed -e 's/.*CPU\susage\sis\s/|cpuUtil=/;s#%##;s/on.*(/cpuSec=/;s#s##;s/average.*$$//'

     

    Many Thanks and Regards

     

    dbuck

  • Matt Ray Rank: Zen Master
    Matt Ray
    2,484 posts since
    Apr 5, 2008
    Currently Being Moderated
    11. Dec 7, 2009 12:17 PM (in response to Matt Ray)
    Re: Error Monitoring Virtual-Machines after upgrading 2.4.5 to 2.5

    Based on IRC discussion, fixed the missing '|' too.  Attached.

    Attachments:

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