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93032 Views 10 Replies Latest reply: Dec 24, 2009 2:34 AM by Andrea Consadori RSS
bautistaj Rank: White Belt
bautistaj
83 posts since
Nov 11, 2009
Currently Being Moderated

Dec 15, 2009 4:36 PM

ZENOSS AND UNICENTER TNG...working together??

Hi!

 

I have to make it work!..we have Unicenter TNG to monitor all our Production Network, and it's already complex, so, we decide to go with Zenoss to monitor ONLY our Corporate network, and so far, so good with it..but Management doesnt want to have many "alerts system" for monitoring, they want ONLY ONE, monitoring system be in charge of the pagers...so, there is a way to tell Zenoss to talk with UniCenter, in terms of alerts???...let's put in example...yesterday we had a issue with a router running almost 100% CPU for a couple of hours, but I was the only one who received by email that issue (because I'm the only one who is testing Zenoss), anyways..nobody will be using emails alerts, ONLY pager...so, the "pager system" is already connected and configured in Unicenter TNG, so, we want to use that one...o, when Zenos generates an alert, send it to Unicenter TNG and it will send to the "on call" technicien...

 

any ideas?? everything that could come across your head, please dont hesitate!

 

THANKS!!

 

Jose

  • guyverix ZenossMaster
    guyverix
    846 posts since
    Jul 10, 2007
    Currently Being Moderated
    1. Dec 16, 2009 1:48 AM (in response to bautistaj)
    Re: ZENOSS AND UNICENTER TNG...working together??
    How does Unicenter recieve external events?  Can you email it, or send SNMP traps to it directly?  If you can email it, and have it parse the message, you could go that route, otherwise, create an SNMP trap for events and have it send a trap over when Zenoss sees something amiss.  A final option would be using a trapforward daemon to send snmp traps to both hosts.
  • jmp242 ZenossMaster
    jmp242
    4,060 posts since
    Mar 7, 2007
    Currently Being Moderated
    2. Dec 16, 2009 8:26 AM (in response to bautistaj)
    Re: ZENOSS AND UNICENTER TNG...working together??

    Zenoss lets you set Event Commands that are shell commands or whatever.

    So anything you can script can be done, and then you could send on the

    event in whatever method works for getting it into UniCenter.

    --

    James Pulver

    Information Technology Area Supervisor

    LEPP Computer Group

    Cornell University

     

     

     

    bautistaj wrote, On 12/15/2009 4:36 PM:

    Hi!

     

    I have to make it work!..we have Unicenter TNG to monitor all our Production Network, and it's already complex, so, we decide to go with Zenoss to monitor ONLY our Corporate network, and so far, so good with it..but Management doesnt want to have many "alerts system" for monitoring, they want ONLY ONE, monitoring system be in charge of the pagers...so, there is a way to tell Zenoss to talk with UniCenter, in terms of alerts???...let's put in example...yesterday we had a issue with a router running almost 100% CPU for a couple of hours, but I was the only one who received by email that issue (because I'm the only one who is testing Zenoss), anyways..nobody will be using emails alerts, ONLY pager...so, the "pager system" is already connected and configured in Unicenter TNG, so, we want to use that one...o, when Zenos generates an alert, send it to Unicenter TNG and it will send to the "on call" technicien...

     

    any ideas?? everything that could come across your head, please dont hesitate!

     

    THANKS!!

     

    Jose

    >

  • bautistaj Rank: White Belt
    bautistaj
    83 posts since
    Nov 11, 2009
    Currently Being Moderated
    3. Dec 16, 2009 10:22 AM (in response to guyverix)
    Re: ZENOSS AND UNICENTER TNG...working together??

    Hello,

     

    I can not do email or snmp traps....according to our TNG Administrator, TNG will accept only syslog information, so, I need to generate syslog and send them to TNG, so, TNG will "read" this and generate the alerts...now, I have to generate syslog according to the alerts that Zenoss will generate...now, How I suppose to do this?? any suggestions??...I'm going right now to check the Zenoss Manual...and lucky me, I dont have a lot of scripting knowledge

     

    Thanks!

     

    Jose

  • jmp242 ZenossMaster
    jmp242
    4,060 posts since
    Mar 7, 2007
    Currently Being Moderated
    4. Dec 16, 2009 10:28 AM (in response to bautistaj)
    Re: ZENOSS AND UNICENTER TNG...working together??

    So, you'd want to write (probably a shell script) as an event command

    that matches events you like and then use log4sh as shown here:

    http://log4sh.svn.sourceforge.net/svnroot/log4sh/trunk/source/1.4/doc/log4sh.html#advancedusage-sect-remotesyslog

    --

    James Pulver

    Information Technology Area Supervisor

    LEPP Computer Group

    Cornell University

     

     

     

    bautistaj wrote, On 12/16/2009 10:23 AM:

    Hello,

     

    I can not do email or snmp traps....according to our TNG Administrator, TNG will accept only syslog information, so, I need to generate syslog and send them to TNG, so, TNG will "read" this and generate the alerts...now, I have to generate syslog according to the alerts that Zenoss will generate...now, How I suppose to do this?? any suggestions??...I'm going right now to check the Zenoss Manual...and lucky me, I dont have a lot of scripting knowledge

     

    Thanks!

     

    Jose

    >

  • bautistaj Rank: White Belt
    bautistaj
    83 posts since
    Nov 11, 2009
    Currently Being Moderated
    5. Dec 16, 2009 2:49 PM (in response to jmp242)
    Re: ZENOSS AND UNICENTER TNG...working together??

    Thank you for your reply!...and I have a question from my TNG ADministrator, who will be able to create a script or shell script...he's asking me : How Zenoss will send the data to the script, what fields he needs to know, where I find my info about it...then he says that the script will send the info to TNG in a format capable to read for it.

     

    anyone has written a script like that before?? any examples where I can take a look?

     

    THANKS!!

     

    Jose

  • bautistaj Rank: White Belt
    bautistaj
    83 posts since
    Nov 11, 2009
    Currently Being Moderated
    6. Dec 18, 2009 12:42 PM (in response to bautistaj)
    Re: ZENOSS AND UNICENTER TNG...working together??

    anyone please?? somebody who knows how I can do this?? any ideas...

     

    thanks!

     

    Jose

  • Andrea Consadori ZenossMaster
    Andrea Consadori
    863 posts since
    Feb 11, 2008
    Currently Being Moderated
    7. Dec 23, 2009 11:39 AM (in response to bautistaj)
    Re: ZENOSS AND UNICENTER TNG...working together??

    Zenoss can make lot of things but the problem is .... "who know Unicenter TNG?"

     

    or better.. who has a deep knoledge of Unicenter TNG?

     

    i think your solution is to find someone with Unicenter Knoledge to pay to develop script ....

     

    (it's only my opinion)

  • bautistaj Rank: White Belt
    bautistaj
    83 posts since
    Nov 11, 2009
    Currently Being Moderated
    8. Dec 23, 2009 4:08 PM (in response to Andrea Consadori)
    Re: ZENOSS AND UNICENTER TNG...working together??

    Exactly!..and we have a TNG expert here with us, he wants to create the script and everything, to make work....but the thing is he doesnt know from here starts ??...you know, that is why I asked before : How zenoss will send the "syslog" format to TNG?? what fields / functions() / arrays() / procedures(), etc..the TNG admin needs to know to create the script??...for example, when you create an alert in Zenoss, you have the option to play with the "body" of the message and inside you have many "variables" to use (see file)...as you can see, how I suppose to know which "field name" or "%xxxx" name I need to know ??...that is why my TNG admin is asking from where we can get that info to build that script....is there a programming manual for Zenoss??

     

    THANKS!!!

     

    Jose

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  • Andrea Consadori ZenossMaster
    Andrea Consadori
    863 posts since
    Feb 11, 2008
    Currently Being Moderated
    9. Dec 24, 2009 2:35 AM (in response to bautistaj)
    Re: ZENOSS AND UNICENTER TNG...working together??

    hi,

    first you can use sniffer like wireshark to see how syslog create alarm

     

    second, i think the problem is here

    How zenoss will send the "syslog" format to TNG??

    Zenoss can collect syslog, not send event as syslog to other server (or maybe he will send only it's machine event)

     

    you can try Snare (http://www.intersectalliance.com/projects/SnareLinux/index.html), it grab zenoss event log and send it to TNG as syslog events.

     

    (that's the same thing jmp242 told you before)

  • Andrea Consadori ZenossMaster
    Andrea Consadori
    863 posts since
    Feb 11, 2008
    Currently Being Moderated
    10. Dec 24, 2009 2:34 AM (in response to Andrea Consadori)
    Re: ZENOSS AND UNICENTER TNG...working together??

    also look here

     

    docs/DOC-3791

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