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1 2 3 4 Previous Next 143256 Views 55 Replies Latest reply: Sep 12, 2013 11:01 AM by loatswil RSS Go to original post
  • linuxtrek Rank: White Belt
    linuxtrek
    20 posts since
    Oct 27, 2008
    Currently Being Moderated
    30. Mar 15, 2009 5:48 AM (in response to stephm)
    RE: Sort of resolved
    I have the same error on Zenoss Version 2.3.2

    zenwin run --debug -v 10 -d 192.168.200.160

    and

    wmic -U Administrator%xxx //192.168.200.160 "select * from Win32_ComputerSystem"

    work.

    Any hints?
  • linuxtrek Rank: White Belt
    linuxtrek
    20 posts since
    Oct 27, 2008
    Currently Being Moderated
    31. Mar 15, 2009 9:01 AM (in response to linuxtrek)
    RE: Sort of resolved
    I filled zWinPassword and zWinUser of zProperties,

    installed SNMP on Win2k3 under Windows components > Management and Monitoring tools:

    SNMP
    WMI SNMP profiler
    WMI windows installer provider

    and then it works.

    "linuxtrek" wrote:

     

    I have the same error on Zenoss Version 2.3.2

    zenwin run --debug -v 10 -d 192.168.200.160

    and

    wmic -U Administrator%xxx //192.168.200.160 "select * from Win32_ComputerSystem"

    work.

    Any hints?

  • sdonova Rank: White Belt
    sdonova
    12 posts since
    Feb 19, 2009
    Currently Being Moderated
    32. Mar 26, 2009 12:36 PM (in response to linuxtrek)
    anyone
    Has anyone figured this out yet?
  • stephm Rank: White Belt
    stephm
    28 posts since
    Oct 23, 2008
    Currently Being Moderated
    33. Apr 23, 2009 4:51 PM (in response to sdonova)
    Windows 2008 servers
    I am having this issue still, any news??
  • alzoo Rank: White Belt
    alzoo
    74 posts since
    May 11, 2009
    Currently Being Moderated
    34. May 15, 2009 4:23 AM (in response to stephm)
    NT_STATUS_ACCESS_DENIED
    Hi Everyone,

    I've been working on this a fair bit and have come up with certain information concerning resolving these issues, especially
    component       zenwin
message      Could not read the status of Windows services (NT_STATUS_ACCESS_DENIED). Check your username/password settings and verify network connectivity.

    This is definitely related to DCOM permissions for your domain user to remotely access WMI on the target server http://msdn.microsoft.com/en-us/library/aa393266.aspx

    For more info, check out my posts on the forum here
    http://forums.zenoss.com/viewtopic.php?p=34789

    Hope it helps
    Alzoo
  • bizenoss Newbie
    bizenoss
    1 posts since
    Aug 4, 2009
    Currently Being Moderated
    35. Aug 4, 2009 8:23 AM (in response to alzoo)
    Windows services (NT_STATUS_ACCESS_DENIED).
    Hi,

    I am new to this thread, I have not seen solution to this issue "Windows services (NT_STATUS_ACCESS_DENIED)". This error appear only when I run zeneventlog, it seems zenoss is trying to read the eventlog and thereby get the above error. Please, any help would be appreciated.

    Suggested troubleshoot was to run the wmic command:
    I get this strange error as the poster requested feedback, meanwhile, I have enough memory on my system:
    hostz%>wmic user=zenossadmin%P@ssword 10.0.111.111 "select * from Win32_ComputerSystem"
    Failed to allocate Memory!!!

    On another host I only get the following error:
    "Connection was refused by other side: 111: Connection refused."
    This machine is a WinXP SP3, this error appears only when I run zenmodeler
  • jchristy Newbie
    jchristy
    3 posts since
    Aug 27, 2009
    Currently Being Moderated
    36. Nov 9, 2009 6:26 PM (in response to jsauve)
    Re: Could not read the status of Windows services...since 2.3

    After racking my head on this for a long time this is the answer:

    http://support.microsoft.com/default.aspx?scid=KB;EN-US;180548

     

    The problem is that if a machine only exsists as part of just a workgroup and not a domain this ForceGuest settings rules.

     

    Esentially,

     

    On Windows XP, the ForceGuest registry             value is set to 1 by default in the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
    On a Windows XP computer that is a member of a workgroup:             
    • If ForceGuest is enabled (set to 1), SSPI will always try                     to log on using the Guest account.
    • If the Guest account is enabled, an SSPI logon will succeed                     as Guest for any user credentials.
    • If the Guest account is disabled, an SSPI logon will fail                     even for valid credentials.
    • If ForceGuest is disabled (set to 0), SSPI will log on as                     the specified user.

     

    Jeff

  • mlanner Newbie
    mlanner
    4 posts since
    Nov 13, 2009
    Currently Being Moderated
    37. Feb 16, 2010 4:48 AM (in response to jchristy)
    Re: Could not read the status of Windows services...since 2.3

    I must have tried everything in this thread, but I still can't get it to work properly. I keep on getting:

     

    Could not read the Windows event log (NT_STATUS_ACCESS_DENIED). Check  your username/password settings ...

     

    I've tried:

     

    wmic -U Administrator%Password //192.168.xx.xx "select * from Win32_ComputerSystem"

     

    ... and that works fine.

     

    I've set zProperties to:

     

    zWinUser:  .\Administrator

    zWinPassword:  Password

     

    Is there a step-by-step guide for monitoring Windows machines somewhere?

     

    The machines I'm monitoring are in a workgroup, not in a domain.

     

    Any tips are greatly appreciated. Thanks in advance.

  • alzoo Rank: White Belt
    alzoo
    74 posts since
    May 11, 2009
    Currently Being Moderated
    38. Feb 17, 2010 3:23 AM (in response to mlanner)
    Re: Could not read the status of Windows services...since 2.3

    Two things to resolve this error for a workgroup server

     

    the zWinUser account you use in zpropertires needs to be created locally on the server, and then you need to put that local user in the local Distrubuted COM user group (& performace monitors).  Either that or run dcomcnfg and give that local user access via COM secuirity tab on the properties of my computer.

     

    Hope it helps

    Alzoo

  • Ryan Matte ZenossMaster
    Ryan Matte
    653 posts since
    Mar 26, 2009
    Currently Being Moderated
    39. Feb 18, 2010 5:53 PM (in response to mlanner)
    Re: Could not read the status of Windows services...since 2.3

    Everyone in here seems to be using local accounts.

     

    I remember having to put a ./ in front of local accounts back when I was using 2.3.3 and I believe it's still required.

     

    Try ./Administrator, or ./zenossadmin or whatever as your zWinUser and see if it makes a difference.

  • jmp242 ZenossMaster
    jmp242
    4,060 posts since
    Mar 7, 2007
    Currently Being Moderated
    40. Feb 19, 2010 8:46 AM (in response to Ryan Matte)
    Re: Could not read the status of Windows services...since 2.3

    Hey, not everyone. I use Domain accounts!

    --

    James Pulver

    Information Technology Area Supervisor

    LEPP Computer Group

    Cornell University

     

     

     

    Ryan Matte wrote, On 2/18/2010 5:53 PM:

    Everyone in here seems to be using local accounts.

     

    I remember having to put a ./ in front of local accounts back when I was using 2.3.3 and I believe it's still required.

     

    Try ./Administrator, or ./zenossadmin or whatever as your zWinUser and see if it makes a difference.

    >

  • Ryan Matte ZenossMaster
    Ryan Matte
    653 posts since
    Mar 26, 2009
    Currently Being Moderated
    41. Feb 19, 2010 10:24 AM (in response to jmp242)
    Re: Could not read the status of Windows services...since 2.3

    I was referring to everyone who previously posted in this thread who are experiencing issues

  • peak6 Rank: White Belt
    peak6
    51 posts since
    Feb 25, 2010
    Currently Being Moderated
    42. Mar 30, 2010 3:11 PM (in response to Ryan Matte)
    Re: Could not read the status of Windows services...since 2.3

    Bump

     

    So I can do wmic -u from the command line and get the proper response, but the same server has trouble with zeneventlog in the gui.

    Could not read the Windows event log  (NT_STATUS_CONNECTION_REFUSED). Check your             username/password settings and verify network connectivity.

    The username/pw is fine. Works on 90% of my windows servers. Does not seem to be OS based.  If it works via command line but not gui, where can we get the exact command the gui runs? perhaps the problem lies there?

  • Ryan Matte ZenossMaster
    Ryan Matte
    653 posts since
    Mar 26, 2009
    Currently Being Moderated
    43. Mar 30, 2010 3:34 PM (in response to peak6)
    Re: Could not read the status of Windows services...since 2.3

    It has to be some sort of permissions issue.  I've had windows event log monitoring working fine in Zenoss.  Is the account that you're using an administrator account?

  • peak6 Rank: White Belt
    peak6
    51 posts since
    Feb 25, 2010
    Currently Being Moderated
    44. Mar 30, 2010 3:35 PM (in response to Ryan Matte)
    Re: Could not read the status of Windows services...since 2.3

    It’s a domain admin.

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