Mar 3, 2010 5:32 AM
Problem with Zenoss 2.5.2
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Hello,
After an upgrade from 2.5.1 OR with a fresh install (Debian 5.0 for both) I have several problems which seems to be related.
With 2.5.2 I cannot install any zenpacks !
Here is the event log :
And here is what I have on the interface :
/bin/sh: zenpack: command not found
Same issue when upgrading from 2.5.1 to 2.5.2. This release doesn't work for me.
Has anyone tested it yet ?
Regards,
Richard
Hey, Richard.
Thanks for the feedback. Can you provide a bit more data?
With which artifact did you try upgrading / installing?
zenoss-stack_2.5.2_x64.deb
zenoss-stack_2.5.2_i386.deb
Did you go through the deb repo or did you download the artifact directly and do a dpkg -i?
Please spell this out a bit more in gory detail so it is easier to repro. Is there anything unique about your setup that would be helpful to know (i.e., in terms of install paths or overridden zope/zeo ports)?
What errors, if any, did you see while installing the core product (as opposed to what you saw while trying to install zenpacks).
Is there any interesting recent content in /tmp/bitrock_installer.log?
Can you post the exact steps you took to install the zenpacks?
Which zenpack were you trying to install, btw?
On a typical (healthy system), the zenpack executable is found here:
-rwxr-xr-x 1 zenoss zenoss 918 2010-03-03 10:22 /usr/local/zenoss/zenoss/bin/zenpack
Is this missing on your system or do you see, perhaps, a path issue when you become the zenoss user?
Please post your path...
su - zenoss
echo $PATH
Anyone else in the community having similar grief?
QA generally shakes out the *.deb artifacts on Ubuntu and does test installs off the repo once the bits have been blessed internally.
Thanks,
Glenn
p.s.
Zenoss QA is sponsoring a community test day on Thursday. You might want to join in on that. They actually had a test day a few weeks ago with a recent 2.5.2 candidate build. Your input upstream of any release in any of these or similar events is much appreciated.
Same thing for me on Debian 5 (2.6.26-2-amd64) with both apt-get and dpkg -i for:
zenoss-stack_2.5.2_x64.deb
The web zenpack installer is broken.
When you install zenpacks with the shell, they show as broken.
Gabriel
All - QA is trying to reproduce with the .deb installation against Ubuntu (that is the method we use for testing the .deb installers internally). What ZenPacks were you trying to install? Were they community zenpacks, or zenoss core zenpacks? Links would be helpful, if they are community zenpacks.
Tested it with both version (x86 and amd64) and having the same issue :
- no problem/error during update or install
- Zenoss seems to work fine
All my tests/setup are with standard installation (eg. : I followed the installation guides)
But anytime It tries to use so scripts, it shows errors like "couldn't find file...". I've check the $ZENHOME and it's ok...
I've gone back to 2.5.1 but I can't do a fresh install on Debian using Aptitude now
Regards.
Richard
"When you install zenpacks with the shell, they show as broken." - Gabriel
I'd just like to point out that quite a few ZenPacks will show as broken after being installed. This generally means that you need to restart Zenoss. This is completely normal behaviour (nothing new).
Based on what I've read here, this issue appears to be very specifically related to installing ZenPacks via the UI.
I'll be conducting a few tests tomorrow to see if I can duplicate this issue.
Tested with WMI DataSource(docs/DOC-3392) and ASA (docs/DOC-3465) same issue for both.
Also tried with some other and same thing.
The error is not like the one you get when you need to restart zeoctl.
After an upgrade from a working 2.5.1, the perfwmi deamon would not start with same error.
Hello, ticket http://dev.zenoss.com/trac/ticket/6250 (Cannot Install a Zenpack via UI on .deb installer) was opened to track this issue.
There is a workaround for this. Try to install the zenpack manually by using a ssh client
That will install the zenpack, now use browser and navigate on your server and look for the Zenpack page at Settings->Zenpack, if you see that the zenpack is reported as broken or missing then you need to restart zenoss. open a new ssh client on your system and as the root user execute:
/etc/init.d/zenoss-stack stop
/etc/init.d/zenoss-stack start
That will do the trick
The UI is one bug but the shell one is another. I tried to install WMI Data Source with zenpack --install and restarted the stack but the zenpack showed as broken even after the restart.
Gabriel
Gabriel - is it any zenpack that fails to install, or the WMI one, via SSH? Could you please try and install the core zenoss zenpacks and see how those fair? Is it possible that what you are seeing from the command line is tied to a particular issue with that zenpack and not all zenpacks?
I am also having problems with WMI DataSource 1.5 Zenpack. After upgrading from zenoss 2.5.1 to 2.5.2, zenperfwmi daemon won't start. I tried to uninstall this zenpack, and install it again, and I faced this same zenpack installation error through web UI (/bin/sh: zenpack: not found). I managed to install zenpack back again through SSH, but the problem with zenpack still remains.
Seems to be that upgrade broke:
- Zenpack installation through web ui won't work --> seems like from web ui, the path to zenpack-command can not be reached.
- WMI DataSource 1.5 functionality --> zenperfwmi daemon can not be started.
I use Ubuntu 9.10 64bit version and now from this morning zenoss 2.5.2.
Any suggestions how to get these things working again?
experiencing the same issue w/ ubuntu server, tried deleting/re-installing zenpack from command line, re-installing zenoss-stack, set sym link from message/46362, none of it works, 2.5.2 completely destroys wmi monitoring on ubuntu... is there anyway to downgrade
back to 2.5.1?
-m
Mariogd - I believe that the issues with that WMI zenpack are affecting all artifacts. I believe that the developer is aware of the situation, but I don't have any additional information or workarounds, sorry.
-- Brian
What do you mean "affecting all artifacts"? Is it affecting other zenoss processes/daemons as well?
-m
It is not just tied to the Ubuntu/Deb installer artifact, I meant. I believe I had seen issues reported with that zenpack and the RPM installers, for example. The issue with the zenpack installs through the UI failing, the original post in this thread, is specific to the .deb installer.
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