Production state "Decommissioned" still ping - Zenoss 3.2.0 - Open Source Network Monitoring and Systems Management

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4999 Views 11 Replies Latest reply: Oct 25, 2011 9:16 AM by dhopp

Eric Gemme

30 posts since
Aug 5, 2011

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Sep 16, 2011 11:29 PM

Production state "Decommissioned" still ping - Zenoss 3.2.0

Hi,

I run Zenoss 3.2. In a device class, I have some decommissioned devices. Some never been active and never been modeled. One other once been active and collected some RRD, etc.

Even "decommissioned", the one with history still raises red flag on the device. However, the one with no data work as expected. Is this a know issue in 3.2?

Thanks

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Eric Gemme
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Aug 5, 2011

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1. Sep 21, 2011 2:11 PM (in response to Eric Gemme)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

Well, I though I would at least get an acknoledgment here...

According to many threads I read, the fact of setting a device to "Decommissioned" is supposed to stop pinging status and report red flags. Not only a set the device to "Decommissionned" but also set to zPingMonitorIgnore to "true" and still get red flags on this device.

In the meantime, I deleted the device since it was polluting the overall health figure of our infrastructure.

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jmp242
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Mar 7, 2007

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2. Sep 21, 2011 2:52 PM (in response to Eric Gemme)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

This doesn't seem to be a known issue. Can you open a ticket on this?
http://dev.zenoss.com/trac/wiki/HowToAddTicket

--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University

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dhopp
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Jul 17, 2007

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3. Sep 21, 2011 8:56 PM (in response to Eric Gemme)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

Eric -

After you set the state to decommisioned did you restart zenhub and zenping (or all of the daemons to be sure)? The collectors don't necessarily pickup those kind of changes right away.

--Dennis

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Eric Gemme
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4. Sep 21, 2011 10:18 PM (in response to dhopp)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

Dennis, I knew that zenping may be slow to detect changes in configuration, but my device been decommissioned for 3 or 4 days before I decided to raise the flag. After this delay, I would have assumed that zenping woke-up and see something new.

Anyways, I not only restarted some Zen services without any improvement.

I'm willing to open a ticket. I primarily wanted to poll the folks to see if someone is successfully dealing with this feature with Zenoss Core 3.2.0.

Will try one or two other things and open a ticket.

Thanks to all.

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Shane Scott
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5. Sep 22, 2011 12:16 AM (in response to Eric Gemme)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

Eric,

Form the device status screen try 'push config'. I'm curious if that will have any effect.

Thanks!

--Shane

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Eric Gemme
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6. Sep 23, 2011 12:16 PM (in response to Shane Scott)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

I did a push config and this seemed to help. Thank you

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Shane Scott
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7. Sep 23, 2011 12:24 PM (in response to Eric Gemme)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

Eric:

Glad it worked.

Best,
--Shane

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mwcotton
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Apr 23, 2008

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8. Sep 23, 2011 4:52 PM (in response to Shane Scott)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

What does push config do?

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Shane Scott
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9. Sep 23, 2011 4:53 PM (in response to mwcotton)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

mwcotton:

Notifies daemons of configuration changes.

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Alexander Fortin
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Oct 14, 2011

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10. Oct 25, 2011 5:50 AM (in response to Shane Scott)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

Hi folks, so if I got it right, the right way to decommission a device via api calls is:

setProductionState()
pushChanges()

right?

Few questions though:
- I did decommission a device and pushed changes, but Device Status still says "UP", what does it mean?
- what about collected data and events for decommissioned devices? will they still be available for the future?

Thanks

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dhopp
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Jul 17, 2007

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11. Oct 25, 2011 9:16 AM (in response to Alexander Fortin)
Re: Production state "Decommissioned" still ping - Zenoss 3.2.0

The Device Status of "Up" doesn't really mean anything for a decommissioned device.

The history of events and performance data will still be there for a decommissioned device as long as you don't delete the device. I *think* the RRD files (performance data) may eventually get cleaned up since they won't have been modified for a certain length of time but I am not 100% sure on that.

--Dennis

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Sep 16, 2011 11:29 PM

Production state "Decommissioned" still ping - Zenoss 3.2.0

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