[root@usl-zenoss zenoss]# rpm -qa | grep zenoss

zenoss-core-zenpacks-3.1.0-1031

zenoss-3.1.0-1031.el5

So it looks like I would use the Centos Native Packages?

Well I installed the Zenoss 3.2.1 RPM and then the updated Zenpack RPM.  I followed the process in the installation guide and everything seemed to go well but upon logging into the website I get the "unable to connect to the server" popup pretty much everywhere I click.  The only things that really work are the dashboard and the Advanced tab.  All Daemons appear to be running.  Any advice?  I do have a snapshot (VMware) so I can revert back fairly easily but I would like to be on the new version.

yeah i actually did a full restart of the box.  this is the only thing in the install log that I saw of issue.

WARNING:zen.migrate:Recovering

Traceback (most recent call last):

  File "/opt/zenoss/Products/ZenModel/migrate/zenmigrate.py", line 21, in <module>

    main()

  File "/opt/zenoss/Products/ZenModel/migrate/zenmigrate.py", line 18, in main

    m.main()

  File "/opt/zenoss/Products/ZenModel/migrate/Migrate.py", line 423, in main

    self.cutover()

  File "/opt/zenoss/Products/ZenModel/migrate/Migrate.py", line 310, in cutover

    self.migrate()

  File "/opt/zenoss/Products/ZenModel/migrate/Migrate.py", line 286, in migrate

    m.cutover(self.dmd)

  File "/opt/zenoss/Products/ZenModel/migrate/eventfacadeUsingCatalog.py", line 46, in cutover

    comp.index_object(idxs=('getId',))

AttributeError: 'Win32Processor' object has no attribute 'index_object'

Stopping Zope Object Database

daemon process stopped

Zenoss upgrade pre-restart commands complete.

Daemon: zeoctl .

daemon process started, pid=6876

Daemon: zopectl .

daemon process started, pid=6881

Daemon: zenhub starting...

Daemon: zenjobs starting...

Daemon: zenping starting...

Daemon: zensyslog starting...

Daemon: zenstatus starting...

Daemon: zenactions starting...

Daemon: zentrap starting...

Daemon: zenmodeler starting...

Daemon: zenperfsnmp starting...

Daemon: zencommand starting...

Daemon: zenprocess starting...

Daemon: zenwin starting...

Daemon: zeneventlog starting...

Daemon: zenjmx starting...

Daemon: zenperfwmi starting...

Upgrade install post step

Testing for the pre-upgrade ZenPack...

Zenoss upgrade complete.

This thread seems to be similar:message/61059#61059

3.1.0

well i decided to revert back to my vmware snapshot until I can get more time to try again.  The revert was successful but there must be something that isn't running because I get nothing when clicking on infrastructure or events.  I don're receive an error, just not data.   This will teach me to try upgrading.  Here is a screenshot of what I see after reverting back to a snapshot.  No errors.  not sure where to look



Yeah I'm not sure what happened exactly.  I may open a new thread for the issue I'm having now as it's not really related to upgrading.  All the daemons are running and I'm still getting alerts so it must be an issue with zope.  No errors when navigating to events or infrastructure but nothing shows up.

I feel like an idiot.  I cleared all the cache after the upgrade but when I reverted back I forgot to do it.  There is still the question of the upgrade.   I will be taking another run at the upgrade today to see how it goes.  One of the issues I saw last time was that after stopping the zenoss services a "ps ax | grep zenoss" still showed java and zenjmx items listed.  The upgrade instructions say there should be nothing running.