infrastructure page is loading forever

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2616 Views 6 Replies Latest reply: Nov 1, 2011 12:50 PM by Shane Scott

tgdaero9

42 posts since
Sep 23, 2008

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Sep 19, 2011 11:48 AM

Against every best practice i've updated from 3.1 to 3.2 immediatly after it was announced.

Now the Infrastructure page does not finish anymore to load.

I am currently preparing a Zenoss Server Migration.

Is there a workaround for this issue so i am able to proceed?

I except this to be fixed with v3.2.1 maintenance release.

Further more, some processes are alerting as down, despite they're discovered and running.

But I saw allready a ticket opened therefore....

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tgdaero9
42 posts since
Sep 23, 2008

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1. Oct 27, 2011 4:00 AM (in response to tgdaero9)
Re: infrastructure page is loading forever

Restart of Zenoss did not solve anything, so I left it for holidays ;-)
After some weeks, came back and it was working again (how it should be after holidays - Problem fixed themselves)

Meanwhile i've upgraded to 3.2.1 and still faceing some minor issues.....

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Shane Scott
1,373 posts since
Jul 6, 2009

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2. Oct 27, 2011 5:56 AM (in response to tgdaero9)
Re: infrastructure page is loading forever

tgdaero9:

Sounds like it was recataloging or dumping old events from the sql tables. What else is giving you trouble?

Best,
--Shane W. Scott(Hackman238)
ZCA - community/zca/blog

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dpetzel
1,141 posts since
Oct 17, 2010

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3. Oct 27, 2011 11:21 AM (in response to Shane Scott)
Re: infrastructure page is loading forever

I seem to be having a similar issue post 3.1 --> 3.2.1 upgrade. My Infrastructure page spins for quite some time, several minutes and eventually when it returns its blank. Cleared browser cache and cookies. Tried FF, Chrome, IE same result.

Other screens seem OK, and I am able to navigate to devices using the their link on the event page, so I know my devices still exist, seems to just not want to display them.

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Shane Scott
1,373 posts since
Jul 6, 2009

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4. Nov 1, 2011 12:45 PM (in response to dpetzel)
Re: infrastructure page is loading forever

dpetzel:

Have you tried rebuilding the deviceSearch and componentSearch catalogs?

Best,
--Shane W. Scott(Hackman238)
ZCA - community/zca/blog

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dpetzel
1,141 posts since
Oct 17, 2010

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5. Nov 1, 2011 12:47 PM (in response to Shane Scott)
Re: infrastructure page is loading forever

Negative. Turns out my issue was a whole lot simplier, I detailed my trials here: message/62296#62296

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Shane Scott
1,373 posts since
Jul 6, 2009

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6. Nov 1, 2011 12:50 PM (in response to dpetzel)
Re: infrastructure page is loading forever

dpetzel:

Wow, strange indeed!

Glad you're back up and running.

--Shane

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Sep 19, 2011 11:48 AM

infrastructure page is loading forever

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