Archived community.zenoss.org | full text search
Skip navigation
1 2 Previous Next 4171 Views 17 Replies Latest reply: Nov 8, 2011 6:55 AM by dpetzel RSS
Robert Bell Rank: White Belt 58 posts since
Oct 4, 2011
Currently Being Moderated

Nov 5, 2011 1:52 PM

device report errors

When I try to view any device report I get this:

 

Screen Shot 2011-11-05 at 10.51.49 AM.png

 

I cant find this in any log files. It happens on all device reports, I can't view any of them

 

 

Type:

Value: primaryAq

  • jmp242 ZenossMaster 4,060 posts since
    Mar 7, 2007
    Currently Being Moderated
    1. Nov 7, 2011 8:20 AM (in response to Robert Bell)
    Re: device report errors

    What version of Zenoss on what platform? I've seen you post a bunch, and it seems like there's a lot sort of broken with your install, but I don't recall all the details for each thread. It's always a good idea to put full info in a thread so it's self contained.

     

    --

    James Pulver

    ZCA Member

    LEPP Computer Group

    Cornell University

  • dpetzel Rank: Brown Belt 1,141 posts since
    Oct 17, 2010
    Currently Being Moderated
    4. Nov 7, 2011 3:35 PM (in response to Robert Bell)
    Re: device report errors

    Which one? Knowing which is broken, could save others your same pain in the future, or alert the original author that something is up.

  • dpetzel Rank: Brown Belt 1,141 posts since
    Oct 17, 2010
    Currently Being Moderated
    6. Nov 7, 2011 5:29 PM (in response to Robert Bell)
    Re: device report errors

    Well there is some Irony.... Thats my ZenPack

     

    I'm just now (as of this week) testing it on 3.2.1, previously I only tested it on 3.0.3 and 3.1. If there is a bug, I'm very much interestedin resolving it.

     

    When you say "Once I set the device class to /Network/f5" what exactly does that mean? Did you move an existing device into that device class, or something else?

     

    I don't recall having any references to primaryAq in that code, but I'll search through it again tonight.

     

    And steps to resolve were:

    1) Re-Install The Pack

    2) Run the 3 line DMD script above?

  • dpetzel Rank: Brown Belt 1,141 posts since
    Oct 17, 2010
    Currently Being Moderated
    9. Nov 7, 2011 6:40 PM (in response to Robert Bell)
    Re: device report errors

    Well the good news (for me), is I don't think this is direclty related to the ZenPack itself. The traceback all references core modules and no Zenpack modules.

     

     

    All that aside, I'm a bit baffled by your approach of adding new devices (or at least this device).

    I'm assuming you are adding the device via the Web UI? If so won't don't you simply choose the proper device class on the device add screen rather than attempting to move it there after the fact?

     

     

    If you had the device directly, or drag/drop into the /Network/f5 class, the appropriate templates should automatically get inherited from the device class, avoiding the need to manually bind them.

     

     

    All and All I think your install is clean, and you just need to refine your process for adding new devices.

  • dpetzel Rank: Brown Belt 1,141 posts since
    Oct 17, 2010
    Currently Being Moderated
    11. Nov 7, 2011 7:06 PM (in response to Robert Bell)
    Re: device report errors

    Try the following:

    1) Log into your Zenoss server via SSH

    2) change to the Zenoss User

    3) Run the following (going from memory, not in front of zeonss box):

    zenperfsnmp run -d x.mydevice.com - v10

     

    This should produce some really verbose output and ideally give a little more insight on whats up.

  • dpetzel Rank: Brown Belt 1,141 posts since
    Oct 17, 2010
    Currently Being Moderated
    13. Nov 7, 2011 7:45 PM (in response to Robert Bell)
    Re: device report errors

    Yeah seems off... Where did you see "Error reading value for "TotalConnections" on x.mydevice.com (oid .1.3.6.1.4.1.3375.2.2.10.2.3.1.11 is bad)" message?

     

    Have you restarted Zenoss since re-installing the zenpack?

1 2 Previous Next

More Like This

  • Retrieving data ...

Legend

  • Correct Answers - 4 points
  • Helpful Answers - 2 points