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6094 Views 3 Replies Latest reply: Nov 18, 2011 12:50 PM by mahimahi RSS
xelor81 Newbie
xelor81
4 posts since
Oct 11, 2010
Currently Being Moderated

Oct 18, 2010 3:25 AM

IP Service Monitoring on zenoss 3.0.1

Hi all,

 

I have a problem with disabling some IP services from zenoss monitoring. What I found is that smtp monitoring on Solaris boxes (using standard /Device/Server/Solaris template on zenoss 3.0.1) is reportong lots of smtp timeout errors while service is working and not used at all.

 

I was trying to disable it from monitoring by going to the IP services of a device, however alerts are still produced.

 

Second I was trying to delete the service from the IP services list of the device however ip service re-occured on the list after an hour or so.

 

Is there any way to disable that service or delete it from monitoring?

Tags: monitoring, events, alert, service, error, smtp, 3.0.1
  • phonegi Rank: Brown Belt
    phonegi
    446 posts since
    Apr 15, 2009
    Currently Being Moderated
    1. Oct 18, 2010 10:50 AM (in response to xelor81)
    Re: IP Service Monitoring on zenoss 3.0.1

    By saying:

    I was trying to disable it from monitoring by going to the IP services of a device, however alerts are still produced.

     

    Did you mean that you selected the IP Service and changed the Monitoring... setting so that the component would not be monitored? Did you Lock... the IP Service after you changed the Monitoring... setting?

  • xelor81 Newbie
    xelor81
    4 posts since
    Oct 11, 2010
    Currently Being Moderated
    2. Oct 19, 2010 6:49 AM (in response to phonegi)
    Re: IP Service Monitoring on zenoss 3.0.1

    Hi phonegi,

     

    phonegi wrote:

     

    Did you mean that you selected the IP Service and changed the Monitoring... setting so that the component would not be monitored? Did you Lock... the IP Service after you changed the Monitoring... setting?

    Yes that's excatly what I have on my mind. And no I did not lock the service after update. I thought locking service option is to prevent anyone (meaning zenoss users) changing the config of monitored service.

     

    Anyway I have setup the lock on the service now. Thanks for the tip.

     

    ==============

    I have disable monitoring for smtp service. I locked the service using option 'Lock From Updates' and submit changes. However zenoss is still producing timeout alerts for smtp service which I woould like to get rid off.

     

    Any ideas what I missed ?

     

    screenshot attached.

    Attachments:
  • mahimahi Rank: White Belt
    mahimahi
    8 posts since
    Apr 19, 2009
    Currently Being Moderated
    3. Nov 18, 2011 12:50 PM (in response to xelor81)
    Re: IP Service Monitoring on zenoss 3.0.1

    Encountering the same problem with the 3.2.1 release.  Was there a resolution to this problem?

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