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2412 Views 3 Replies Latest reply: Nov 29, 2011 8:32 AM by andrew savvas RSS
andrew savvas Rank: White Belt
andrew savvas
8 posts since
Sep 8, 2011
Currently Being Moderated

Oct 12, 2011 4:58 AM

'totalBlocks' error

Morning all,

 

I am having a problem with the WMIDataSource ZenPack and I cant figure out for the life of me whats going wrong. Any help would be great.

 

prodState1000
stateChange2011/10/12 09:09:28.000
facilityunknown
eventClassKey
agentzenhub
dedupidlocalhost|ZenPacks.community.WMIDataSource.services.WmiPerfConfig.WmiPerfConfig|||5|Unhandled exception in zenhub service ZenPacks.community.WMIDataSource.services.WmiPerfConfig.WmiPerfConfig: \'totalBlocks\'
managerlonschmon01.XXXX.XXXXX.XXXX
Location
owneridits
firstTime2011/10/07 22:01:22.000
eventClass/Unknown
messageUnhandled exception in zenhub service ZenPacks.community.WMIDataSource.services.WmiPerfConfig.WmiPerfConfig: 'totalBlocks'
DevicePriority3
suppid
monitorlocalhost
priority-1
DeviceClass/Server/Linux
eventState1
evid69908b70-3992-4cf3-8cdb-96dbf6100ec5
eventClassMapping
componentZenPacks.community.WMIDataSource.services.WmiPerfConfig.WmiPerfConfig
clearid
DeviceGroups|
eventGroup
devicelocalhost
severity5
count29
ntevid0
summaryUnhandled exception in zenhub service ZenPacks.community.WMIDataSource.services.WmiPerfConfig.WmiPerfConfig: 'totalBlocks'
eventKey
lastTime2011/10/12 09:09:28.000
ipAddress127.0.0.1
Systems|/Monitoring
tracebackTraceback (most recent call last): File "/opt/zenoss/Products/ZenCollector/services/config.py", line 84, in _wrapFunction return functor(*args, **kwargs) File "/opt/zenoss/ZenPacks/ZenPacks.community.WMIDataSource-2.11.egg/ZenPacks/community/WMIDa
methodCall_createDeviceProxy((,), {})
Tags: linux, wmidatasource, totalblocks
  • jmp242 ZenossMaster
    jmp242
    4,060 posts since
    Mar 7, 2007
    Currently Being Moderated
    1. Oct 17, 2011 11:56 AM (in response to andrew savvas)
    Re: 'totalBlocks' error

    Sadly there isn't enough information here for us to help you. Can you please specify the Zenoss version, OS version, remote Windows version(s), zenhub logs (at debug level) etc...

     

    --

    James Pulver

    Information Technology Area Supervisor

    LEPP Computer Group

    Cornell University

  • Shane Scott ZenossMaster
    Shane Scott
    1,373 posts since
    Jul 6, 2009
    Currently Being Moderated
    2. Oct 18, 2011 6:47 PM (in response to jmp242)
    Re: 'totalBlocks' error

    Andrew Savvas:

     

    After installing the pack did you restafrt Zenoss? It looks like the config service is unknown to zenhub. Also, seond jmp242's questions. Zenhub.log would be very helpful.

     

    Thanks!

     

    Best,

    --Shane W Scott (Hackman238)

  • andrew savvas Rank: White Belt
    andrew savvas
    8 posts since
    Sep 8, 2011
    Currently Being Moderated
    3. Nov 29, 2011 8:32 AM (in response to jmp242)
    Re: 'totalBlocks' error

    Sorry guys, ive been away from this project for a little while but back to it now.

     

    jmp, I'm running Zenoss v3.1.0, on Red Hat 64 bit, Windows server 2003, and 2008r2

     

    Zenhub Log

     

    2011-11-27 05:51:50,431 ERROR zen.hub: Unhandled exception in zenhub service ZenPacks.community.WMIDataSource.services.WmiPerfConfig.WmiPerfConfig: 'totalBlocks'

    Traceback (most recent call last):

      File "/opt/zenoss/Products/ZenCollector/services/config.py", line 84, in _wrapFunction

        return functor(*args, **kwargs)

      File "/opt/zenoss/ZenPacks/ZenPacks.community.WMIDataSource-2.11.egg/ZenPacks/community/WMIDataSource/services/WmiPerfConfig.py", line 134, in _createDeviceProxy

        device)

      File "/opt/zenoss/ZenPacks/ZenPacks.community.WMIDataSource-2.11.egg/ZenPacks/community/WMIDataSource/services/WmiPerfConfig.py", line 98, in getWbemDeviceConfig

        threshs = getWbemComponentConfig(trs, device, queries, datapoints)

      File "/opt/zenoss/ZenPacks/ZenPacks.community.WMIDataSource-2.11.egg/ZenPacks/community/WMIDataSource/services/WmiPerfConfig.py", line 70, in getWbemComponentConfig

        extra={'now':'now'})

      File "/opt/zenoss/Products/ZenUtils/ZenTales.py", line 33, in talesEval

        res = compiled(getEngine().getContext(contextDict))

      File "/opt/zenoss/lib/python/zope/tales/expressions.py", line 261, in __call__

        v = var(econtext)

      File "/opt/zenoss/lib/python/zope/tales/expressions.py", line 217, in __call__

        return self._eval(econtext)

      File "/opt/zenoss/lib/python/Products/PageTemplates/Expressions.py", line 127, in _eval

        ob = self._subexprs[-1](econtext)

      File "/opt/zenoss/lib/python/zope/tales/expressions.py", line 124, in _eval

        ob = self._traverser(ob, element, econtext)

      File "/opt/zenoss/lib/python/Products/PageTemplates/Expressions.py", line 76, in boboAwareZopeTraverse

        object = object.restrictedTraverse(name)

      File "/opt/zenoss/lib/python/OFS/Traversable.py", line 310, in restrictedTraverse

        return self.unrestrictedTraverse(path, default, restricted=True)

      File "/opt/zenoss/lib/python/OFS/Traversable.py", line 293, in unrestrictedTraverse

        raise e

    KeyError: 'totalBlocks'

     

    Shane, you Zenoss has been restarted a number of times since the install.

     

    thanks again.

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