Zenpack installation via Webinterface works? - Open Source Network Monitoring and Systems Management

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4374 Views 11 Replies Latest reply: Dec 4, 2011 5:17 PM by dpetzel

Gerry Armstrong

5 posts since
Dec 2, 2011

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Dec 2, 2011 10:40 AM

Zenpack installation via Webinterface works?

Hi Guys,

I have recently installed Zenoss 3.2.1 on Ubuntu via the Zenoss apt source and I have not been able to upload and ZenPacks via the web interface, is this feature working correctly? I get no error and evene after restarting the entire server I do not see the ZenPack installed.

How can I manually remove a ZenPack, is it as simple as deleting the files from the server?

Gerry

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jmp242
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1. Dec 2, 2011 10:53 AM (in response to Gerry Armstrong)
Re: Zenpack installation via Webinterface works?

Umm, http://www.catb.org/~esr/faqs/smart-questions.html
Did you unzip if zipped? What errors? Don't just delete files from the server . . .

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James Pulver
ZCA Member
LEPP Computer Group
Cornell University

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Gerry Armstrong
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Dec 2, 2011

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2. Dec 2, 2011 11:39 AM (in response to jmp242)
Re: Zenpack installation via Webinterface works?

I did unzip them and I am not seeing any errors just nothing shows up in the window even after I restarted Zope as instructed.
I have since attempted to install them the old fashioned way from command line and there are now errors in the web interface as shown below.
ZenPacks.AndreaConsadori.Pfsense This pack was just installed, or is missing or broken. Please restart Zope.

broken
This pack was just installed, or is missing or broken. Please restart Zope.

I have restarted Zope and the entire Zenoss installation now as well but the errors remain.

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jmp242
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3. Dec 2, 2011 11:58 AM (in response to Gerry Armstrong)
Re: Zenpack installation via Webinterface works?

We need a lot more info. Which version of the zenpack? did the CLI install give any output? You may want to wipe it out, reinstall clean, and then make sure you're using the correct zenpack version... Fixing broken zenpacks isn't fun or easy.

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James Pulver
ZCA Member
LEPP Computer Group
Cornell University

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Gerry Armstrong

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4. Dec 2, 2011 12:41 PM (in response to jmp242)

Re: Zenpack installation via Webinterface works?

That's what I was afraid of. seeing as it is a brnad new install I think I may be better off just uninstalling, wiping the direcotries etc and starting again. Can you confirm that the web interface for installing the ZenPacks works though? I installed the latest version of Zenoss available in their debian repository which installed the below:

Zenoss	Zenoss 3.2.1
OS	Linux (i686) 2.6.32 (Linux zenoss 2.6.32-21-generic-pae #32-Ubuntu SMP Fri Apr 16 09:39:35 UTC 2010 i686)
Zope	Zope 2.12.1
Python	Python 2.6.2
Database	MySQL 5.0.45 (Ver 5.0.45)
RRD	RRDtool 1.3.9
Twisted	Twisted 8.1.0
NetSnmp	NetSnmp 5.4.1
PyNetSnmp	PyNetSnmp 0.29.13
WMI	Wmi 1.3.13

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jmp242
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5. Dec 2, 2011 12:51 PM (in response to Gerry Armstrong)
Re: Zenpack installation via Webinterface works?

Well, I don't use Ubuntu, I usually recommend CENTOS for Zenoss. That said, I've used the web interface and the CLI and both seem to work for me...

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James Pulver
ZCA Member
LEPP Computer Group
Cornell University

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Gerry Armstrong
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6. Dec 2, 2011 12:54 PM (in response to jmp242)
Re: Zenpack installation via Webinterface works?

Ok thanks James,
I will try again and ensure that the Plugins are the correct versions althougth I though I did that, maybe I didn't.

Thanks again for your input.

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me2
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Nov 27, 2011

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7. Dec 4, 2011 11:46 AM (in response to Gerry Armstrong)
Re: Zenpack installation via Webinterface works?

same exact problem on virtual appliance 3.2.1.

installaing the zenpack via web gui it goes through the motions like somethign is happening but then on the server no dir/files are copied to the server and a reboot shows nothing.

what log file on the server can I tail out and capture the web interface zenpack install and I will cut and paste it here.

The attempted zenpack was

docs/DOC-3386

I downloaded the file to my local c drive, extracted it.

and clicked on the egg file, the file was not a .egg file but a .egg-info extension.
hopefully clicking on the below image will enlarge it..thanks.

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dpetzel
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8. Dec 4, 2011 3:52 PM (in response to me2)
Re: Zenpack installation via Webinterface works?

I just downloaded the 2.6 file your link and it installed with no issues. This is the link I used: servlet/JiveServlet/download/3386-26-3224/ZenPacks.Nova.Windows.SNMPPerfMonitor-1.6-py2.6.egg.zip

Once downloaded unzip and was indeed left with a .egg file. So if you didnt get a .egg double check what file you actually downloaded.
From there it install as normal (As outlined in the Admin Guide).

Doing a zenpack list while logged in as the zenoss user also shows it as installed.
[zenoss@localhost ~]$ zenpack --list | grep Nova
ZenPacks.Nova.Windows.SNMPPerfMonitor (/opt/zenoss/ZenPacks/ZenPacks.Nova.Windows.SNMPPerfMonitor-1.6-py2.6.egg)
As far as log files, you probably want to check $ZENHOME/logs/event.log or $ZENHOME/logs/zenhub.log

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me2
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Nov 27, 2011

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9. Dec 4, 2011 4:45 PM (in response to dpetzel)
Re: Zenpack installation via Webinterface works?

ok the zip file I got from your link worked.
I downloaded it , it was an egg, I installed it via web interface, see the files in the zenpack dir via cmd line, rebooted and everything came up fine.

Weird..but again I thank you. I wonder if the redirection to a new download site might be the issue.
My zip file was called somethign differeent the extension had some hex numbers in the end of it.

I am having a little difficulty follwing this step in the zenpack install.
The below steps says

Navigate to /Events/Perf/Memory and select More -> Transform from the menu. Insert the following transform and save:
I can't find the above in the web gui...and am scratching my head.

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dpetzel
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10. Dec 4, 2011 5:17 PM (in response to me2)
Re: Zenpack installation via Webinterface works?

Click on Events
Click Event Classes
Click Perf
Click Memory
Click the Gear menu in the lower left
Click transform
Paste the code from your screen shot

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me2
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11. Dec 4, 2011 5:22 PM (in response to me2)
Re: Zenpack installation via Webinterface works?

I found it!!!

lol

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