For those of us who didn't remove incompatible ZenPacks, how do we force the remove when it now show a line:

Broken      This pack was just installed, or is missing or broken. Please restart Zope.

Is there a way to tell Zenoss Core to purge all missing and broken ZenPacks?

Thanks

P.S.  Using Zenoss Core 3.0.0

I don't want to hijack a post, but I am encountering the same problem and running the commands you posted for zendmd are not removing the broken zenpack. This is definetely a lesson in doing due diligence before an upgrade especially when everything says to. This is the error I am receiving:

>>> dmd.ZenPackManager.packs._delObject('ZenPacks.SCC.ShowGraphPortlet')
Traceback (most recent call last):
  File "<console>", line 1, in <module>
  File "/opt/zenoss/Products/ZenRelations/ToManyRelationshipBase.py", line 79, in _delObject
    self.removeRelation(obj, suppress_events)
  File "/opt/zenoss/Products/ZenRelations/RelationshipBase.py", line 109, in removeRelation
    self._remoteRemove(obj)
  File "/opt/zenoss/Products/ZenRelations/ToManyContRelationship.py", line 187, in _remoteRemove
    obj.getPrimaryId(), self.getPrimaryId()))
AttributeError: getPrimaryId

Any ideas?

Hi,

I am getting exactly the same thing:

>>> dmd.ZenPackManager.packs._delObject('ZenPacks.community.NetApp')
Traceback (most recent call last):
  File "<console>", line 1, in <module>
  File "/opt/zenoss/Products/ZenRelations/ToManyRelationshipBase.py", line 79, in _delObject
    self.removeRelation(obj, suppress_events)
  File "/opt/zenoss/Products/ZenRelations/RelationshipBase.py", line 109, in removeRelation
    self._remoteRemove(obj)
  File "/opt/zenoss/Products/ZenRelations/ToManyContRelationship.py", line 187, in _remoteRemove
    obj.getPrimaryId(), self.getPrimaryId()))
AttributeError: getPrimaryId

Any ideas? This is getting rather frustrating as this ZenPack does not want to install on 3.2.1 & there is no other available. I thank you in advance for some leads on resolving this issue.

Best Regards,

Tom McCarthy

Shane,

I receive the following error from the CLI.

>>> dmd.ZenPackManager.packs. _delObject('ZenPacks.community.NetApp')

Traceback (most recent call last):

  File "<console>", line 1, in <module>

  File "/opt/zenoss/Products/ZenRelations/ToManyRelationshipBase.py", line 91, in _delObject

    self.removeRelation(obj, suppress_events)

  File "/opt/zenoss/Products/ZenRelations/RelationshipBase.py", line 109, in removeRelation

    self._remoteRemove(obj)

  File "/opt/zenoss/Products/ZenRelations/ToManyContRelationship.py", line 186, in _remoteRemove

    obj.getPrimaryId(), self.getPrimaryId()))

AttributeError: getPrimaryId

I also tried with out the _delOB to no avail. That returned:

>>> dmd.ZenPackManager.packs.('ZenPacks.community.NetApp')

  File "<console>", line 1

    dmd.ZenPackManager.packs.('ZenPacks.community.NetApp')

                             ^

SyntaxError: invalid syntax

Any other ideas would be welcomed. I only have about 15% more configuration to do & it seems that last bit is the toughest.

Thank You,

Tom

Shane,

Here is the error now.

[zenoss@zenossprod zenpack_downloads]$ zenpack --install ZenPacks.community.NetApp-1.13-py2.4.egg

Link to http://pypi.python.org/simple/ZenPacks.community.NetApp/ ***BLOCKED*** by --allow-hosts

Couldn't find index page for 'ZenPacks.community.NetApp' (maybe misspelled?)

Link to http://pypi.python.org/simple/ ***BLOCKED*** by --allow-hosts

No local packages or download links found for ZenPacks.community.NetApp==1.13

Couldn't find index page for 'ZenPacks.community.NetApp' (maybe misspelled?)

No local packages or download links found for ZenPacks.community.NetApp==1.13

ERROR:zen.ZenPackCmd:zenpack command failed

Traceback (most recent call last):

  File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 406, in <module>

    zp.run()

  File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 134, in run

    previousVersion= self.options.previousVersion)

  File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 240, in InstallEggAndZenPack

    zpDists = InstallEgg(dmd, eggPath, link=link)

  File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 303, in InstallEgg

    DoEasyUninstall(eggPath)

  File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 891, in DoEasyUninstall

    easy_install.main(args)

  File "/opt/zenoss/lib/python/setuptools/command/easy_install.py", line 1712, in main

    with_ei_usage(lambda:

  File "/opt/zenoss/lib/python/setuptools/command/easy_install.py", line 1700, in with_ei_usage

    return f()

  File "/opt/zenoss/lib/python/setuptools/command/easy_install.py", line 1716, in <lambda>

    distclass=DistributionWithoutHelpCommands, **kw

  File "/opt/zenoss/lib/python2.6/distutils/core.py", line 152, in setup

    dist.run_commands()

  File "/opt/zenoss/lib/python2.6/distutils/dist.py", line 975, in run_commands

    self.run_command(cmd)

  File "/opt/zenoss/lib/python2.6/distutils/dist.py", line 995, in run_command

    cmd_obj.run()

  File "/opt/zenoss/lib/python/setuptools/command/easy_install.py", line 211, in run

    self.easy_install(spec, not self.no_deps)

  File "/opt/zenoss/lib/python/setuptools/command/easy_install.py", line 427, in easy_install

    return self.install_item(None, spec, tmpdir, deps, True)

  File "/opt/zenoss/lib/python/setuptools/command/easy_install.py", line 478, in install_item

    self.process_distribution(spec, dist, deps)

  File "/opt/zenoss/lib/python/setuptools/command/easy_install.py", line 519, in process_distribution

    [requirement], self.local_index, self.easy_install

  File "/opt/zenoss/lib/python/pkg_resources.py", line 563, in resolve

    dist = best[req.key] = env.best_match(req, self, installer)

  File "/opt/zenoss/lib/python/pkg_resources.py", line 799, in best_match

    return self.obtain(req, installer) # try and download/install

  File "/opt/zenoss/lib/python/pkg_resources.py", line 811, in obtain

    return installer(requirement)

  File "/opt/zenoss/lib/python/setuptools/command/easy_install.py", line 434, in easy_install

    self.local_index

  File "/opt/zenoss/lib/python/setuptools/package_index.py", line 475, in fetch_distribution

    return dist.clone(location=self.download(dist.location, tmpdir))

AttributeError: 'NoneType' object has no attribute 'clone'

ANY Ideas would be welcomed. Thank you AGAIN.

Tom