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2414 Views 9 Replies Latest reply: May 15, 2013 3:35 AM by Simon Jackson RSS
Simon Jackson Rank: White Belt 12 posts since
Feb 14, 2013
Currently Being Moderated

Apr 25, 2013 3:34 AM

Issue Using ZenPacks | VMware Player Instance

Background:

Having downloaded the VMware Player Edition of Zenoss Core (4.2 I think).. I needed it to run on an ESXi instance; so I migrated it using vSphere Converter... worked really smoothly. Uploaded to SAN storage and imported the VM.. sweet it worked! Powered on..

Configured the static IP using NANO and the /etc/networking/interfaces file..

Rebooted and managed to get the web interface for the first time..(10.0.91.10)

Added a public firewall NAT plus a DNS record and away we go..

http://monitoring.company.com:8080

*i'll deal with HTTPS later..

 

Getting things moving:

I setup a discover of SNMP devices and spent days configuring all my network devices to support a private SNMP community.. I finally got green lights! Not bothered extending to the Windows/Linux Systems yet as I want to expand the SNMP capabilities by utilising MIB packs.

 

Reading:

ZenPacks as it's referred to in the Zenoss world (MIB pack + objects + locations + commands + additional device classes + object specific monitors etc)..

 

I uploaded a dozen or so ZenPacks via the /zport/ URL; which appear to have uploaded (Login>Advanced>ZenPacks>Upload>Select ZIP file>Upload>wait..

Unfortunately, no additional device classes have appeared; and no additional options appear next to my network devices in the /zport/ gui.

 

Here are the list of ZenPacks that Zenoss web interface believes are installed...

ZenPacks.zenoss.ActiveDirectory

ZenPacks.zenoss.ApacheMonitor

ZenPacks.zenoss.DellMonitor

ZenPacks.zenoss.DeviceSearch

ZenPacks.zenoss.DigMonitor

ZenPacks.zenoss.DnsMonitor

ZenPacks.zenoss.EsxTop

ZenPacks.zenoss.FtpMonitor

ZenPacks.zenoss.HPMonitor

ZenPacks.zenoss.HttpMonitor

ZenPacks.zenoss.IISMonitor

ZenPacks.zenoss.IRCDMonitor

ZenPacks.zenoss.JabberMonitor

ZenPacks.zenoss.LDAPMonitor

ZenPacks.zenoss.LinuxMonitor

ZenPacks.zenoss.MSExchange

ZenPacks.zenoss.MSMQMonitor

ZenPacks.zenoss.MSSQLServer

ZenPacks.zenoss.MySqlMonitor

ZenPacks.zenoss.NNTPMonitor

ZenPacks.zenoss.NtpMonitor

ZenPacks.zenoss.PySamba

ZenPacks.zenoss.WindowsMonitor

ZenPacks.zenoss.XenMonitor

ZenPacks.zenoss.ZenAWS

ZenPacks.zenoss.ZenJMX

ZenPacks.zenoss.ZenossVirtualHostMonitor

 

Some of the key ZenPacks should give me capabilities of doing additional stuff; like so:

docs/DOC-11311

*See additional SNMP Object IDs; EG monitor consumable information...

 

Unfortunately it would appear that the ZenPacks don't offer any of these options at any of the Device Branches that it suggests...

EG: The class: Devices\HTTP exists; 11 objects (individual IPs) are added in the Devices\HTTP class but the zProperties (or Configuration Properties as it's now known) doesn't give me any more options..

Adding a monitored object under this device class too doesn't give any further options (Devices\HTTP\Object Underneath > PLUS Symbol [bottom left] > No additional options).

 

No HTTP username or password options are available under this device class>details>configuration properties.. i'm a little confused to be honest, as the Template clearly shows HttpMonitor as an additional class.

 

This specific ZenPack isn't the only one i'm having this issue with - infact ALL of the packs listed above are giving me the same trouble.

 

Have I done anything wrong, or am I just being stupid?

  • jcurry ZenossMaster 1,021 posts since
    Apr 15, 2008
    Currently Being Moderated
    1. Apr 25, 2013 8:04 AM (in response to Simon Jackson)
    Re: Issue Using ZenPacks | VMware Player Instance

    Hi Simon,

    A couple of things here.  Lets's start with the HttpMonitor which is provided by the standard ZenPacks.zenoss.HttpMonitor.  Really all this provides is the device class, /HTTP, an event, and a performance template, HttpMonitor which MAY be applied to any device class under /Devices.  The device class /HTTP supplied with the ZenPack has already had this HttpMonitor template bound to it so that any device you add to the /HTTP device class, also gets this template.  If you navigate to one of the 11 devices that you have, you should see this template listed at the bottom of the left-hand menu?

     

    If you look at the template, by default it just tries to connect to the ip address of the device - nothing fancy - so it doesn't need any other parameters, so there are no extra Config Properties (zProperties) to do with http.  If you want to, you can modify the standard template or, more likely, create a new subclass of devices under /HTTP and create a new copy of the HttpMonitor template that applies to that class, that has extra parameters like users, passwords, SSL,....

     

    On other ZenPacks, I have a slightly different menu path than you for installing ZenPacks (not the VM and mine is 4.2.3).  Either way, I think your menu is for installing ZenPacks that you already have pulled down to your Zenoss server.  Your list of ZenPacks installed just looks like the standard Zenoss ones that would be pre-installed.

     

    The method I would use to install ZenPacks would be to start with the ZenPacks page on the new wiki site - http://wiki.zenoss.org/Category:ZenPacks .  You probably know that we are currently in rather a transition period between the new wiki and the old JIRA site for ZenPacks.  Start with the url above and you often find that following the documentation link takes you back to the old site.  The new site is trying very hard to ensure that ZenPacks work for Zenoss 4.x - hence my recommendation to start there.

     

    Download the correct version of the ZenPack for Zenoss 4 - hopefully there is a link that shows that.  Sometimes there isn't (like with your printer MIB) - no-one has yet updated it for Zenoss 4.  Many ZenPacks include in their name an indication of the pthon version eg. ZenPacks.TwoNMS.PrinterMIB-1.0-py2.6.egg.zip  - the py2.6 indicates Python 2.6 and is no good for Zenoss 4 - you need something with a py2.7.  This naming convention is just that - the ZP does not have to include the version and some don't (like many of Egor's brillinat ZenPacks).

     

    Can I suggest you start with something on the wiki that does have a 2.7 egg file?  Download it to your Zenoss server and then install it there.  I personally always use command line to install ZenPacks so that, if there are issues, then you see them.  As the zenoss user, I would get, say, ZenPacks.skills1st.bridge-1.0-py2.7.egg into /opt/zenoss/local (my choice of directory - I always create a local dir).Then:

     

    cd /opt/zenoss/local

    zenpack --install  ZenPacks.skills1st.bridge-1.0-py2.7.egg

    zenhub restart

    zopectl restart

     

    Some ZenPacks need you to restart zenoss completely with "zenoss restart" - check the documentation on the ZenPack page.

     

    I have just tried to install your Printer MIB on my Zenoss 4.2.3 and it has made a bit of a mess .  Don't go there at present - hopefully I can fix it and release a Zenoss 4.x version.

     

    Cheers,

    Jane

  • jcurry ZenossMaster 1,021 posts since
    Apr 15, 2008
    Currently Being Moderated
    3. Apr 25, 2013 10:37 AM (in response to Simon Jackson)
    Re: Issue Using ZenPacks | VMware Player Instance

    Hi Simon,

    You have the HttpMonitor template - there at the left (sorry - not on the popup menus from the bottom but under Monitoring Templates).  If you go to Graphs (3rd down in that menu) then you should see values for time and size, provided your Zenoss server can actually get access to the target device.

     

    I am intrigued that you have managed to install the PrinterNMS zenpack - I wouldn't expect it to install anything with py2.6 in its name and it did horrible things to my Zenoss when I tried to recompile it for Python 2.7.  Can you still get to see the INFRASTRUCTURE menu??

     

    If, as zenoss user, you do zenpacks --list

    do you see ZenPacks.TwoNMS.PrinterMIB in the list?

     

    Re starting afresh - it depends why you are doing this.  At present, there isn't support for Debian for Zenoss 4.x - expected soon, but "soon" seems to be a long time coming .  If you areally doing a proof-of-concept, then I would hang in there a bit longer with your VM and winkle out some of your issues first.

     

    Cheers,

    Jane

  • jcurry ZenossMaster 1,021 posts since
    Apr 15, 2008
    Currently Being Moderated
    4. Apr 25, 2013 1:22 PM (in response to jcurry)
    Re: Issue Using ZenPacks | VMware Player Instance

    I have slightly modified the PrinterMIB ZenPack so it now works for me on Zenoss 4.2.3.  I have put a py2.7 version on docs/DOC-11311 .

     

    As always with unknown ZenPacks, if you have a VM I would take a snapshot first and then try installing the new version of the ZenPack.

     

    Cheers,

    Jane

  • jcurry ZenossMaster 1,021 posts since
    Apr 15, 2008
    Currently Being Moderated
    7. Apr 26, 2013 6:07 AM (in response to Simon Jackson)
    Re: Issue Using ZenPacks | VMware Player Instance

    Sorry - you need to unzip the file first to get something ending in .egg.  Then run the zenpack install against that.

    Cheers,

    Jane

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