can't start the zenhub - Open Source Network Monitoring and Systems Management

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1875 Views 4 Replies Latest reply: Sep 16, 2013 6:21 AM by Emocke

James Smith

84 posts since
Jan 28, 2013

Currently Being Moderated

May 20, 2013 10:44 PM

can't start the zenhub

Hi everyone, I have make set up the zenoss 4.2.3 on the suse 11. Almost I can start all the daemons but the zenhub. I have found some problems about the ipv6. The error is following:

zenoss@A0304003:/usr/local/zenoss/log> zenhub run -v10

2013-05-20 15:50:23,659 DEBUG zen.Plugins: Loading collector plugins from: /usr/local/zenoss/Products/DataCollector/plugins

Traceback (most recent call last):

File "/usr/local/zenoss/Products/ZenHub/zenhub.py", line 985, in <module>

z = ZenHub()

File "/usr/local/zenoss/Products/ZenHub/zenhub.py", line 412, in __init__

interface = '::' if ipv6_available() else ''

File "/usr/local/zenoss/Products/ZenUtils/Utils.py", line 1812, in ipv6_available

socket.socket(socket.AF_INET6).close()

File "/usr/local/zenoss/lib/python2.7/socket.py", line 187, in __init__

_sock = _realsocket(family, type, proto)

TypeError: an integer is required

I have tried to close the ipv6, but the problem is still exist. My question is how can I resolve the problem.

Thank you in advance!

------

James

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Tags: install, zenhub, 4.2.3_core

Ron Barak
10 posts since
Mar 7, 2013

Currently Being Moderated

1. Jun 12, 2013 3:40 AM (in response to James Smith)
Re: can't start the zenhub

Hi James,

I also had problems with zenhub not running, and it turns out my problem was rabbitmqctl (which does Zenoss event queueing) related.
Running the following commands (as root) brought zenhub back from the dead:

service zenoss status
rabbitmqctl list_queues -p /zenoss
rabbitmqctl add_user zenoss zenoss
rabbitmqctl add_vhost /zenoss
rabbitmqctl set_permissions -p /zenoss zenoss '.*' '.*' '.*'
service zenoss restart
service rabbitmq-server status
service zenoss status

Bye,
Ron.

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Emocke
50 posts since
Jun 9, 2010

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2. Sep 11, 2013 1:46 PM (in response to Ron Barak)
Re: can't start the zenhub

Hi Ron

Seems my issue is linked to something else.
Tried all your commands and Zenhub still does not want to work
[root@ZenossMain ~]# service zenoss status
Daemon: zeneventserver program running; pid=25159
Daemon: zopectl program running; pid=25244
Daemon: zenrrdcached program running; pid=25249
Daemon: zenhub not running
Daemon: zenjobs program running; pid=25351
Daemon: zeneventd program running; pid=25386
Daemon: zenping program running; pid=25450
Daemon: zensyslog program running; pid=25510
Daemon: zenstatus program running; pid=25539
Daemon: zenactiond program running; pid=25570
Daemon: zentrap program running; pid=25606
Daemon: zenmodeler program running; pid=25640
Daemon: zenperfsnmp program running; pid=25671
Daemon: zencommand program running; pid=25702

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jcurry
1,021 posts since
Apr 15, 2008

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3. Sep 11, 2013 1:52 PM (in response to Emocke)
Re: can't start the zenhub

If this is a 4.2.3 install or later then you may be in the "good passwords" issue. Check my append here about resetting rabbit - message/71139#71139 .
Cheers,
Jane

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Emocke
50 posts since
Jun 9, 2010

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4. Sep 16, 2013 6:21 AM (in response to jcurry)
Re: can't start the zenhub

Hi

Since i could not get it right i decided on starting from scratch.
I will reload this on another server to check if my case was related to the "good Passwords" issue.

Thank in advance.
Erick

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