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1 2 3 Previous Next 7323 Views 32 Replies Latest reply: Dec 10, 2013 5:24 PM by residentbiscuit RSS Go to original post
  • residentbiscuit Rank: White Belt
    residentbiscuit
    56 posts since
    Jun 4, 2013
    Currently Being Moderated
    30. Dec 10, 2013 9:54 AM (in response to Pavel Perez)
    Re: zepConnectionError timeout service

    Was there a resolution to this? I'm experiencing this same thing in a 4.2.4 SP179 install. Pretty lost as to how to get this fixed.

  • Rob Eagle Rank: Green Belt
    Rob Eagle
    155 posts since
    Feb 20, 2012
    Currently Being Moderated
    31. Dec 10, 2013 10:35 AM (in response to residentbiscuit)
    Re: zepConnectionError timeout service

    Jared,

    No never got one.  Actually had this happen to me more than once.

    Only thing that worked for us was to remove the zenoss package and them the mysql packet and the mysql + zenoss directories.  Then reinstall mysql and zenoss bring it up and then stop zenoss and restore from last good known backup.

    --Rob

  • residentbiscuit Rank: White Belt
    residentbiscuit
    56 posts since
    Jun 4, 2013
    Currently Being Moderated
    32. Dec 10, 2013 5:24 PM (in response to Pavel Perez)
    Re: zepConnectionError timeout service

    Just to add to the hunt for the cause:

     

    After working with Shane Scott for quite awhile, we couldn't find the issue. So I reverted back to a backup from 5 days ago. All was working well there. From this point, I went and changed the production state on 4 different devices, individually. After the fourth device, my web interface stopped responding. This lasted about 10 minutes before I decided to issue a 'zenoss restart'. This fixed the web interface and made it respond again, but now my events are back to having the same issues. Looking to see if I can find anything different at this point.

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