Error 1045 While installing Zenoss 4.2.4

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317 Views 2 Replies Latest reply: Feb 28, 2014 8:35 AM by Ed Reber

Ed Reber

43 posts since
Jun 6, 2013

Currently Being Moderated

Feb 26, 2014 4:06 PM

Hello All,

I am trying to install Zenoss 4.2.4, and I am receiving the following error message:

Fresh install pre steps

Checking RRDtool version >=1.4.7: [ OK ] 1.4.7

Error 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)

Dropping database: zodb_session

Failed to create ZODB session database

Can someone tell me what i need to do to fix this issue? I have removed MySQL and Zenoss completely from my server and tried to reinstall and still get this messgae.

My Operating system is CentOS 6.5

Thanks,

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Tags: zenoss, installation, 4.2

Ed Reber
43 posts since
Jun 6, 2013

Currently Being Moderated

1. Feb 28, 2014 8:35 AM (in response to Ed Reber)
Re: Error 1045 While installing Zenoss 4.2.4

I resolved this initial error by logging in to MySQL and running the following command:

UPDATE mysql.user SET Password = PASSWORD('password') WHERE User = 'root';

Substituting my password where it shows 'password'.

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Ed Reber
43 posts since
Jun 6, 2013

Currently Being Moderated

2. Feb 28, 2014 8:35 AM (in response to Ed Reber)
Re: Error 1045 While installing Zenoss 4.2.4

After I did this, I was able to start creating the databases and schema. However, I received the following message that I am working on:

Unable to create the initial Zenoss object database.

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Feb 26, 2014 4:06 PM

Error 1045 While installing Zenoss 4.2.4

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