Features

Configuration Management Database (CMDB)

• Modeling of entire environment including networks, servers, software, and applications
• Mapping of IT elements and cross-platform information into a normalized data schema
• Logical and physical grouping and mapping to business systems, locations and responsible parties
• Population through auto-discovery, web services API, XML import/export, and manual user input

Inventory and Change Tracking

• Automatically discover Network devices & servers
• Icon based representation of discovered devices and organizers (Device Class, Groups, Systems, and Locations)
• Device configuration details including interfaces, memory, disk, OS, services, processes, software
• IP address utilization
• Automatic logging of change history during auto-discovery and manual      population
• Automatic event generation and alerting based on change type and affected resource

Availability Monitoring

• ICMP response testing
• SNMP response testing
• Testing of standard TCP/IP services (HTTP, SMTP, etc.)
• Testing of specified TCP/IP ports with regular expression matching
• Windows service availability testing
• Windows process availability testing
• Linux/Unix process availability testing
• Support for Nagios Plug-Ins

Performance Monitoring

• Scheduled collection and storage of SNMP OID values
• Agentless native JMX performance monitoring of J2EE servers
• Pre-loaded MIBs and new local MIBs
• Support for Nagios and Cacti performance collection scripts
• Support for custom performance collection plug-ins
• Ability to set multiple threshold levels on a specific metric
• Ability to generate events/alerts based on thresholds with unique severities
• Graphing of  trends over time: hourly, weekly, monthly, yearly

Event Management, Log Monitoring & Alerting

• Aggregation of events from various sources: availability monitoring, performance      monitoring, syslog sources, SNMP trap sources, Windows Event log
• Custom event creation through XML-RPC interface
• Application-specific text logs are processed with custom scripts and/or 3rd party log parsers
• Ability to build event processing rules through GUI interface
• Automatic event classification
• Automatic event prioritization
• Automatic de-duplication
• Automatic begin/end correlation
• Operator acknowledgment
• Automatic and Manual Archiving
• Ability to view current events and event history
• Inventory of events and event classifications

Web Portal and Dashboards

• Secure web-based portal/console
• Role-based permissions
• Custom event views
• Customized Dashboard that summarizes active events by business system and severity
• Rich AJAX-Enabled customized user interface with portlets
• Drag & Drop and configurable
• Available with Google Maps, Zenoss Object Watch List, Device Issues, Heartbeat and Production State portlets

Integration

• Web Services API's (XML-RPC and REST)
• XML Import/Export
• Python Scripting Shell

ZenPacks

• A complete configuration for monitoring a specific software application or device
• Performance monitoring templates that include target metrics and default thresholds
• Event mappings for given device and software application
• New collection daemons
• New user interfaces and model elements

Zenoss Administration

• User defined internal Zenoss events
• Enables users to change alerts and messages to fit business needs
• Custom definition of groups and rules
• Groups can be used to aggregate alerting rules for several users into one location
• Group rules are added to the rules defined for a given user

Reporting

• E-mailed reports with embedded graphs and images
• Customizable and UI driven graph definition capabilities with full power of RDD Graphing Language
• Reports that include custom selection of individual graphs
• Multi graph reports that include combination of multiple elements for selected devices