9:53:21 AM mrayzenoss: themactech: docs/DOC-5857 I'm writing a tutorial for SSH ZenPacks around OS X monitoring
9:53:38 AM themactech: great news
9:53:49 AM venturaville: any ideas about what format the start time in fetchRRDValue is?
9:54:05 AM mrayzenoss: the .1 version just models the status page data
9:54:35 AM themactech: I have figured out how to do custom labels in the status page for different device classes
9:55:01 AM themactech: just need to figure out how to add custom data fields and I can make custom status pages for any device class
9:55:31 AM themactech: you can make a custom schema at the device root, and substitute the labels in the status page with such a value
9:55:48 AM themactech: for example, most of the gear I monitor does not have a service tag number
9:56:05 AM themactech: so I make a custom schema called cCustomTagHeader
9:56:35 AM themactech: i set its default value to "Service Tag #" at the root of the device tree
9:57:39 AM themactech: When I create a device class "my great dev", I can set the default cCustomTagHeader value to "Firmware revision" and for that device class the status page will read that instead of "Service tag number"
9:58:17 AM themactech: Now I need to know how to add extra fields to the database, in the same class as the "comments" field
9:58:46 AM themactech: I do NOT for this want to make the field only applicable to a specific device class, as many have suggested in the forums.
9:59:13 AM themactech: I want these fields to be usable by all devices, and I will customize their function via customized headers
9:59:34 AM themactech: So how do I add fields like the comment field?
9:59:44 AM themactech: BTW I will have a look at your apple stuff
9:59:54 AM themactech: thanks for making that available
10:00:44 AM mrayzenoss: themactech: why don't you post that in the zenoss-dev forum and I'll try to get someone to answer that.
mrayzenoss has changed the topic to: Zenoss Developers are here (10:00:53 AM)
10:01:13 AM twm1010: Is there a topic?
10:01:21 AM themactech: Ok I will, but this IRC session has been my gold mine so far (crosses fingers)
10:01:31 AM mrayzenoss: ummm…
mrayzenoss has changed the topic to: Zenoss Developers are here: Alpha #2 is out! (10:01:42 AM)
10:01:47 AM mrayzenoss: how's that?
10:02:07 AM themactech: I will later have to go thru the ZenPacks that add stuff for specific device classes but for this, its not what I'm looking for
10:02:12 AM mrayzenoss: dgarcia_at_zenos is our developer on call today, he's fairly new so be gentle
10:02:24 AM themactech: just that in the session 2 weeks ago I got more answers than trolling thru the forums in 3 months
10:04:11 AM themactech: Plus, if I can get a few generic fields into the database, I can do a very simple write-up on how to model data to it, and how to customize the status page skin so any user can very easily customize the status page to suit any gear. Would make life easier for a lot of newbies like me
10:04:59 AM twm1010: themactech: this chatroom is most definitely a goldmine, how often do you get to work with developers eh?
10:05:33 AM themactech: 3 of them were answering my questions last time, I felt like a diva celebrity
10:05:51 AM themactech: almost bought a chiwawa with a diamond necklace
10:06:32 AM themactech: Sadly I haven't had the time to work on Zenoss much in the last 2 weeks so my barrage won't be so nasty this time
10:07:49 AM themactech: I really want to know how to add a few fields to the database, that's the last piece I need to do this write up.
10:08:03 AM themactech: If I can't get that info in the next hour I'll post it in the dev forums
10:08:06 AM themactech: and weep
10:08:14 AM twm1010: heh, i'm back to it after a 3 month hiatus
10:08:45 AM themactech: I spend most of my free time at the office on it, but haven't had much free time in last 2 weeks
10:08:57 AM themactech: we mostly monitor apple gear and xsans
10:09:50 AM venturaville: so I'll throw the first punch ... I need an example of how to pass the correct time type to getRRDValue or fetchRRDValue.. time and datetime don't seem to make it choke on marshalling types
10:09:57 AM venturaville: 'now-14d' doesn't work either
10:12:04 AM ptom: anyone know what function I can use to post values to custom schemas/properties. this is at the device level.
10:12:54 AM themactech: You want to set custom schemas values programatically?
10:13:15 AM ptom: i am trying something like this: node._setProprty("cValue", value)
10:13:29 AM themactech: I would like to know that myself
10:13:50 AM rocket: venturaville did you use fetchRRDValue(dp,start=time.time()-129600)
10:15:26 AM ptom: also, is there a way I could make this custom field searchable?
10:15:27 AM rocket: ptom: did you try node._setProperty("cValue", value, type='int')
10:15:50 AM ptom: i did not, it's a string value
10:15:55 AM ErikRose: What would cause an SNMP data point to test fine but toss an 'Error reading value for "ssSwapOut" on ...' in practice?
10:16:04 AM mrayzenoss: ptom: searchable where?
10:16:24 AM ptom: searchable from the search box
10:16:30 AM mrayzenoss: ptom: in 3.0
10:16:46 AM ptom: excellent
10:16:55 AM themactech: ErikRose, does the SNMPGet on that OID always return an integer?
10:16:56 AM dgarcia_at_zenos: you will not be able to use search unless that field added to the index
10:17:02 AM rocket: type='string'
10:17:28 AM ptom: heh, thanks, I will give it a try
10:17:45 AM ErikRose: themactech: snmpwalk gives me "UCD-SNMP-MIB::ssSwapOut.0 = INTEGER: 0 kB"
10:18:19 AM ErikRose: It always does. But I haven't got a single successful datum gathered in practice.
10:18:29 AM ganiman: mrayzenoss: when will 3.0 be released? the latest I am seeing is 2.5.2
10:18:52 AM themactech: do you get a rrd item for your datapoint?
10:19:10 AM ErikRose: themactech: Where would that be hiding?
10:19:36 AM themactech: let me fire up my vw zenoss and check
10:19:45 AM ErikRose: I appreciate it!
10:20:40 AM venturaville: rocket: have tried variations on that ... though it looks getRRDValue() works using 'now-14d' as the start and AVERAGE function ... it is just fetchRRDValue() that does not work...
10:22:20 AM ErikRose: themactech: If you mean "am I getting an .rrd file on disk for the datapoint", the answer is no.
10:22:38 AM mrayzenoss: ganiman: we're on alpha #2 right now. Figure 3 or 4 more alphas and a few betas
10:22:40 AM ErikRose: My assumption is that one doesn't get created until the first successful collection.
10:23:14 AM themactech: Erik, look in /usr/local/zenoss/zenoss/perf/Devices/MyDeviceOrIP/
10:23:14 AM ganiman: mrayzenoss: sounds good - my organization has been looking for an improved search function in zenoss for years
10:23:22 AM ErikRose: themactech: Yep, that's where I looked.
10:23:31 AM ErikRose: (See just above.)
10:23:40 AM venturaville: getRRDValue() does not seem to like using MAX as the function, only MAXIMUM
10:23:53 AM venturaville: though I have no idea how to fetch multiple RRD values without going straight to the RRDs now
10:23:55 AM themactech: Now when you try to create your datapoint do not test with snmpwalk but with snmpget
10:24:01 AM ErikRose: k
10:24:02 AM venturaville: (from a single datapoint)
10:24:06 AM themactech: snmpwalk will fetch a whole oid branch
10:24:13 AM themactech: you want the specific oid
10:24:20 AM themactech: sometimes adding a .0 at end fixes it
10:24:32 AM ErikRose: I did try the .0 thing; still waiting 5 minutes to see...
10:24:33 AM ganiman: mrayzenoss: any chance that 3.0 will have support for variable oids? We monitor thousands of devices here, many of which have variable oids and zenoss currently cannot collect data from these variable oids unless we manually update a template every time an oid changes
10:24:33 AM mrayzenoss: ganiman: it will be a pluggable api, so you can add new search providers.
10:24:55 AM mrayzenoss: ganiman: I don't believe that's been added
10:25:08 AM ganiman: mrayzenoss: 3.1!
10:25:12 AM mrayzenoss:
10:25:19 AM mrayzenoss: 3.1 is reporting
10:25:51 AM ErikRose: themactech: Sure enough, snmpget works with .0, breaks otherwise. Hopefully my events console will reflect the same good fortune imminently...
10:26:25 AM themactech: snmpwalk is great for discovery but not to test datapoint OIDs
10:26:37 AM ErikRose: *is enlightened.*
10:26:56 AM themactech: Good for you
10:27:16 AM themactech: I'm bummed I haven't had any luck with my question, I WANT MY MONEY BACK!!! lol
10:27:36 AM mrayzenoss: theacolyte: dgarcia_at_zenos told me he was looking at the code
10:27:36 AM ganiman: mrayzenoss: just to give an example of what I mean - we have wifi access points which are managed through a single device (a zone director). We can add/remove/change SSIDs to some or all of the hundreds of access points from a single interface. When we do that, the OID for the SSID is "generated" (something random) and zenoss templates must be changed each time this happens. It can also happen when the director reboots, which tends to be a lot of w
10:28:17 AM themactech: was that theacolyte reply for me, a misclick?
10:28:28 AM mrayzenoss: ErikRose: yeah, that's a poorly advertised "feature" in 6.2.4 in the Admin Guide
10:28:29 AM bbibeault: For those that are interested in the 3.0 Zenoss Alpha (currently a Zenoss QA Test Day around that alpha in #zenoss-testing)
10:28:29 AM bbibeault: Some of the things updated in Alpha irc://irc.freenode.net/#2 - the device details screen has been completely changed from Alpha 1, and now contains more functionality as well as a newer look and feel. Please offer whatever feedback you have on this.
10:29:25 AM ErikRose: mrayzenoss: The enlightenment?
10:29:50 AM ptom: when trying to update the custom field I am getting an error: __call__() got an unexpected keyword argument 'type'
10:29:58 AM mrayzenoss: ganiman: yeah, I may be looking at that in the next couple of weeks, planning on writing a AirPort Extreme ZenPack at some point and handling the DHCP tables dynamically
10:30:12 AM mrayzenoss: ganiman: since I know those OIDs jump around too
10:31:04 AM themactech: you're becoming quite the Apple Fan Boy, great news for me
10:31:20 AM mrayzenoss: themactech: just because that's the stuff I have lying around
10:31:35 AM themactech: I downloaded your ZenPack, looking at some of it now
10:31:46 AM mrayzenoss: themactech: after my MacBook and AirPorts, I'm doing DD-WRT, Wii and XBox
10:31:52 AM ganiman: mrayzenoss: that would be great - we have a few different device models which have oids that jump around, so any support for this would be most welcome
10:32:15 AM themactech: Yeah, because you really need to be alerted on those critical Wii failures
10:32:24 AM ErikRose: *chortles.*
10:32:45 AM mrayzenoss: themactech: I'm writing up the 0.1 version here: docs/DOC-5859
10:32:56 AM mrayzenoss: still writing it as we speak
10:32:58 AM themactech: BTW, I found an open source unix daemon to monitor APC UPS's over USB, for the consumer models
10:33:01 AM themactech: works great
10:33:05 AM mrayzenoss: cool
10:33:13 AM themactech: someone could make a ZenPack for consumers
10:34:03 AM themactech: for those models
10:41:43 AM mrayzenoss: did everyone catch the blog post about Alpha testing and the survey? We're giving away an iPad for participating
10:42:02 AM mrayzenoss: and speaking of 3.0, we're planning on adding ePub as a documentation format
10:42:44 AM ptom: Ipads ARE blendable. just an FYI
10:44:53 AM ptom: is there a section in the api where I can find the _setProperty() function?
10:48:21 AM mrayzenoss: ptom: it's in the epydoc: docs/DOC-5801
10:48:31 AM bbibeault: Also, alpha-level documentation has just been posted to the zenoss-testing forums. Please use this to help you with any 3.0 questions that may arise. Also, any feedback on this documentation would be helpful, and can help us focus on certain areas if needed before launch.
10:48:40 AM bbibeault: message/48233
10:49:09 AM dgarcia_at_zenos: ptom, ZenPropertyManager is where you want to look
10:49:49 AM ptom: ty
10:54:04 AM ptom: So I can use this _setProperty() function to add values to a custom schema at the device level, correct?
10:57:27 AM themactech: you can set custom schema default values at any point of the device hierarchy from the GUI as well
10:58:22 AM ptom: I set up the schema at the /device level, now I am trying to script values into these properties.
10:58:22 AM themactech: mrayzenoss, you can play with this line in your OS X ZenPack: `curl -s 'https://selfsolve.apple.com/Warranty.do?serialNumber='$TheSer'&country=USA&fullCountryName=United%20States'`
10:58:30 AM themactech: where $TheSer is your serial number
10:58:42 AM themactech: pulls alot of juicy info from Apple's web site
10:59:16 AM mrayzenoss: hmm… sounds like a good addition for around .8 in my tutorial series
10:59:43 AM themactech: thats how I get warranty status info, and the model name you get from that is much better than what system profiler gives you, MacBook 4,1 doesnt mean much
10:59:49 AM themactech: but MacBook late 2009 does
10:59:57 AM ptom: also, is there a way to assign values to these custom properties using a rest call?
11:00:07 AM themactech: and is what is used in Apple's GSX service tool
11:00:45 AM mrayzenoss: system_profiler makes it super easy to pull stuff from the CLI
11:00:47 AM themactech: I saw someone post the URL syntax to pull same data from Dell
11:00:51 AM mrayzenoss: system_profiler SPHardwareDataType | grep 'Serial Number (system)'
11:00:58 AM themactech: Yeah, I use that too
11:01:21 AM themactech: thats how i get the serial number so I can query Apple's site for warranty expiration and coverage type
11:01:23 AM mrayzenoss: so what does it mean when it's empty?
11:01:39 AM themactech: Try the above command with the serial number from your machine
11:01:48 AM themactech: btw that is from a OS X shell
11:02:06 AM themactech: in linux curl is not installed by default on some flavors
11:02:21 AM themactech: maybe wget will obtain similar results
11:02:45 AM themactech: type the line above as is in your OS X terminal substituting your serial numberç
11:02:51 AM mrayzenoss: I did… nothing
11:03:11 AM venturaville: works for iphones too apparently
11:03:51 AM mrayzenoss: ahh, got it
11:04:09 AM mrayzenoss: that's handy stuff
11:04:30 AM mrayzenoss: I'll roll it into my tutorial later, after I have modeling and monitoring done
11:04:32 AM SEJeff: themactech, I do something similar with the dell site
11:04:37 AM SEJeff: Do you want the url?
11:05:01 AM mrayzenoss: SEJeff: how about bundle it in a ZenPack
11:05:15 AM themactech: specially for a modeler, and I really want to implement warranty coverage tracking into Zenoss, I think that should be in a SNMP agent
11:05:18 AM SEJeff: mrayzenoss, We don't use that in zenoss... We use that in an internal tool
11:05:20 AM themactech: I have the URL somewhere
11:05:27 AM SEJeff: which gets some data from zenoss, but not much
11:05:29 AM themactech: the hard part is writing it into a modeler
11:05:54 AM mrayzenoss: SEJeff: you can plug it into a zLink or something, themactech uses it for alerting when warrantees are going to expire
11:06:03 AM SEJeff: http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?c=us&cs=555&l=en&s=biz&servicetag=<YOUR_SERVICE_TAG_HERE>
11:06:08 AM themactech: this way when you add an Apple or Dell device, a lot of info would be added automatically
11:06:22 AM SEJeff: mrayzenoss, Thats quite clever
11:06:34 AM themactech: I want to have a field in the Zenoss database for warranty expiration, and have thresholds set on that
11:06:41 AM SEJeff: mrayzenoss, That kind of functionality should be in zenoss by default
11:06:48 AM themactech: so Zenoss sends an event when, say 1 month left on coverage
11:07:03 AM SEJeff: Sure
11:07:24 AM themactech: most manufacturers will not let you extend a warranty after it has expired, and most clients do NOT track that, this would be a very appreciated feature for them
11:07:46 AM vbundi: hey I'm about to install ZenOSS for the first time... am I best to use native packages so the update manager can maintain the install? What is the point of the 'Stack installer' bin type install
11:07:51 AM mrayzenoss: SEJeff: by default is a tall order, I agree that it would be a valuable addition to the DellMonitor ZenPack
11:07:57 AM themactech: and has a service provider, if we don't warn them of warranty expiration, they actually blame us for it
11:08:15 AM themactech: even though it should be on them to track that
11:08:18 AM twm1010: interesting, are you talking about tracking x-serves here? client workstations?
11:08:25 AM mrayzenoss: vbundi: the stack installer contains all your dependencies and handles upgrades the best. I recommend it for new users
11:09:01 AM themactech: i am working on making ZenPacks for Xserves, Clients, and Promise RAIDS (basically the whole Apple Xsan ecosystem)
11:09:23 AM vbundi: mrayzenoss: so when I want to update, do I just run a new stack installer? In a system like ubuntu, I would have thought that the native packages would be taken care of by a PPA or something
11:09:27 AM themactech: but i won't be able to post them on community as my employer is paying my salary to do this
11:10:59 AM twm1010: xserves and clients sounds fairly useful
11:11:16 AM SEJeff: themactech, Why don't you ask them and try?
11:11:17 AM twm1010: err, xserves and promise
11:11:33 AM twm1010: vbundi: you just run the latest stack installer
11:11:44 AM mrayzenoss: vbundi: yes, you can just run the stack installer again and it will upgrade the install in place. And yes, I'm working on inclusion in Debian and Ubuntu
11:12:01 AM SEJeff: mrayzenoss, wrong channel
11:12:05 AM themactech: We sell service contracts to monitor Xsans, if we make the zenoss stuff we work on public, our competitors could use our work to try and compete with us on these contracts
11:12:22 AM themactech: Not gonna happen
11:12:25 AM SEJeff: However since you already work well on Fedora and do most development on CentOS, would it make any since to try to get into fedora?
11:12:33 AM SEJeff: themactech, Makes sense.
11:12:34 AM vbundi: twm1010, mrayzenoss: thanks
11:12:39 AM mrayzenoss: SEJeff: I'm working on all fronts
11:12:41 AM themactech: but some stuff that is not Mac specific I will post
11:12:50 AM SEJeff: themactech, sounds great
11:13:16 AM themactech: That is why I would like to seperate the warranty tracking from my Apple stuff, I would like to make a nice and clean ZenPack that gives you warranty tracking
11:13:30 AM themactech: but I am still lacking in a lot of technical areas
11:13:31 AM SEJeff: themactech, That would be very handy
11:13:46 AM themactech: just learning python
11:13:57 AM themactech: finding that following python scripts is rather complex
11:14:03 AM twm1010: it'd be nice if there was asset lifecycle in there too, with accompanying reports
11:14:24 AM twm1010: purchase date, etc...
11:14:39 AM themactech: the modularity of the language is great feature, but it makes tracking down code a pain, as routines import from routines that import from routines...
11:14:57 AM themactech: Yeah I agree, an inventory function would be sweet
11:15:09 AM davidX-: a ton of my 1gbps and 2gbps interface interface perf graphs seem hosed, is this a 32 bit vs 64 bit counter issue in 2.5.2?
11:15:19 AM twm1010: well it already does some inventory, a few more attributes and some simple accompanying reports would be killer for me
11:15:26 AM twm1010: i suppose i could code it myself at some point
11:15:30 AM themactech: as it is, some engineers at my firm are using the zenoss console to look up info on gear instead of parsing thru the Spreadsheet or databases they made
11:16:18 AM themactech: I do very complete layouts with locations down to the room number, added all serial numbers, so by navigating thru the zenoss console they can quickly get down to any specific device info they need
11:16:26 AM twm1010: It's one thing at a time for me, right now, its understanding traps from my routers and voice gateways
11:16:34 AM themactech: so the use zenoss even though they have no interest whatsoever in SNMP monitoring
11:17:27 AM SEJeff: themactech, I hijack zenoss for the xmlrpc stuff
11:17:47 AM SEJeff: And have internal django apps talk to it via xmlrpc to do things such as get a list of hosts as json to feed to jquery-autocomplete
11:17:47 AM themactech: Since you have an HTTP server, you could also make a folder to store purchase invoices, code their name using a DeviceID and make a Zlink to pull them from the status page
11:18:38 AM themactech: I love zenoss for how open it is but I lack some of the skills to get to where I want to be on that customisation stuff
11:18:59 AM themactech: for example, I haven't been able to get Zenoss Core working with LDAP on Ubuntu server 9.1
11:19:42 AM themactech: if I get this done, next step is to setup a calendar server on the machine, also tied to the LDAP, and try to setup alert rules and maintenance windows to reference the calendar server
11:20:03 AM rmatte: themactech: really? what guide are you using?
11:20:17 AM themactech: that way clients can make scheduling for alerts in a calendar server, and also make maintenance windows the same way
11:20:27 AM twm1010: at least you know how to code, i'm clueless in that department
11:20:29 AM themactech: I'm surprised the Zenoss folks haven't done this yet
11:20:50 AM themactech: i know shell scripting, zero html knowledge, just learning some python
11:20:57 AM themactech: its a struggle
11:21:48 AM themactech: To me it seems like a natural symbiosis for Zenoss to have use a calendar server to do anything related to scheduling
11:21:56 AM SEJeff: themactech, I wrote a django app for scheduling downtime with find as you type host name (or per-location) support
11:22:03 AM SEJeff: And am trying to get work to let me GPL it
11:22:04 AM SEJeff: really hard
11:22:19 AM twm1010: sounds pretty cool guys
11:22:28 AM themactech: sound great, but to drive in the point of my lack of knowledge, I have no idea what django is....
11:22:40 AM themactech: (wears the dunce hat)
11:22:50 AM themactech: (Sits in corner in shame)
11:23:02 AM SEJeff: themactech, A python web programming framework. It is like RubyOnRails but in python and not as sucky
11:23:09 AM SEJeff: http://www.djangoproject.com/
11:23:48 AM rmatte: themactech: this is the best guide for setting up LDAP on Ubuntu: docs/DOC-2510
11:23:56 AM themactech: even if I could become a python god overnight I still lack knowledge in the plumbing of Zenoss to be able to do the useful scripting I need
11:23:59 AM rmatte: there are some crucial steps in that guide which aren't listed in any others
11:24:05 AM themactech: I have tried it, I can't get it to work
11:24:17 AM rmatte: you tried it with that guide?
11:24:20 AM themactech: yes
11:24:29 AM SEJeff: themactech, Have you tried playing with the dmd?
11:24:36 AM rmatte: You did the part where it says "Link python-ldap components to Zenoss's site packages path"?
11:24:51 AM SEJeff: That is how you will learn it. Use find and grepdir. They will help you a lot. The guys here who work for zenoss are extremely helpful as well
11:24:56 AM rmatte: I have LDAP working perfectly in Ubuntu
11:25:02 AM themactech: from what I can tell, most of my problems come from the fact that all the recent plugins are made for python 2.6 and zenoss uses 2.4
11:25:05 AM rmatte: so it's definitely possible
11:25:14 AM rmatte: and that's the guide I used
11:25:15 AM themactech: which version of ubuntu are you using
11:25:22 AM rmatte: 8.4 at the moment
11:25:36 AM themactech: and did you download the plugin versions specified in the guide or the more recent versions
11:25:46 AM rmatte: the ones in the guide
mrayzenoss has changed the topic to: Zenoss Alpha #2 is Available: docs/DOC-5854 (11:25:52 AM)
11:26:06 AM rmatte: though the more recent ones should work as well
11:26:11 AM mrayzenoss: gotta run, meeting
