Yes, but is the template bound to the class/devices? Look in zProperties

under zDeviceTemplates ... is the Bluecoat template there? If not, it's

not bound. You can either add the exact name in a new line there and

save, OR, go to Templates, dropdown, Bind Templates. CONTROL-CLICK so

each template you want to apply is highlighed Blue (DO NOT UNBIND

DEVICE Accidentally for instance) and click save.

--

James Pulver

Information Technology Area Supervisor

LEPP Computer Group

Cornell University

smcingvale wrote, On 12/30/2009 10:33 AM:

Not sure I follow.  What do you mean they'll show up in the perf tab when bound?  As graphs?  Because nothing shows up right now.  However, it looks like the following templates are part of the /Devices/Network/Bluecoat organizer.  Specifically, the BlueCoat-Stats template has all the data sources I want (it also has graphs for those data sources).

 

 

  Image:BlueCoat.bmp  (servlet/JiveServlet/showImage/1996/BlueCoat.bmp)

 

The problem seems to be that Zenoss isn't collecting the Data Sources in the BlueCoat-State template.  I have 2 devices under /Devices/Network/Bluecoat.  When I browse to them under $ZENHOME/perf/Devices and ls this is what I see:

 

Re: BlueCoat ZenPack Graphs not showing  # ls

os  sysUpTime_sysUpTime.rrd

 

 

 

So, my guess is for some reason Zenoss isn't collecting the data in the BlueCoat-State template?  Since thre's no data the graphs don't show up under the perf tab.  How can I debug why Zenoss isn't collecting this data?  Do I have to do something else to get this to work?

>