Any way to make heartbeat failures critical instead of error?

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13271 Views 5 Replies Latest reply: Mar 3, 2010 3:18 PM by tasdienes

tasdienes

21 posts since
Mar 9, 2009

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Mar 2, 2010 1:31 PM

I have a few apps that generate syslog messages, and i'm using Zenoss hearbeat mechanism to alert me if they fail. But i need to escalate these to crticial level. Is that possible? I've scratched my head for a while and i can't see a way.

Thanks...Tas

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phonegi
446 posts since
Apr 15, 2009

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1. Mar 2, 2010 10:52 PM (in response to tasdienes)
Re: Any way to make heartbeat failures critical instead of error?

Did you try changing the zEventSeverity zProperty for the event? Where did you find documentation regarding custom heartbeats?

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jmp242
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Mar 7, 2007

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2. Mar 3, 2010 9:34 AM (in response to phonegi)
Re: Any way to make heartbeat failures critical instead of error?

It's in the community FAQ from a post from Chet Luther I think.
--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University

phonegi wrote, On 3/2/2010 10:53 PM:
Did you try changing the zEventSeverity zProperty for the event? Where did you find documentation regarding custom heartbeats?
>

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tasdienes
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Mar 9, 2009

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3. Mar 3, 2010 2:12 PM (in response to phonegi)
Re: Any way to make heartbeat failures critical instead of error?

phonegi: thanks; that works. I was hoping for a way to only apply this to certain HB failures, but I dont think there is a way.

Here's what I was using for reference: docs/DOC-2479

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phonegi
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4. Mar 3, 2010 2:45 PM (in response to tasdienes)
Re: Any way to make heartbeat failures critical instead of error?

Sure there is. Thats what event transforms are for. Read up in the admin guide and Jane Curry's Event Mangement paper.

For instance, you can leave the zEventSeverity set to error for the event, but add a transform that checks for the name of the component against a list and ups the severity:

if evt.component in ['Comp1', 'Comp2', 'Comp3']: evt.severity = 5

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tasdienes
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5. Mar 3, 2010 3:18 PM (in response to phonegi)
Re: Any way to make heartbeat failures critical instead of error?

Aha, I was missing the 'defaultmapping' EventClassKey... with that, I can make it work. Thanks!

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Mar 2, 2010 1:31 PM

Any way to make heartbeat failures critical instead of error?

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