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  • Shane Scott ZenossMaster 1,373 posts since
    Jul 6, 2009
    Currently Being Moderated
    15. Oct 25, 2011 12:01 PM (in response to dseagren)
    Re: Upgrade Question

    dseagren:

     

    Before you upgrade again I'd try a zenchkrels -x1 -r and zenfixit.py to clear up any half relationships. All processes should be stopped during the upgrade, like the instructions say. If something doesn't die gracefully in 2-3 minutes kill -7 or kill -9 the remaining items.

     

    Best,

    --Shane

  • Shane Scott ZenossMaster 1,373 posts since
    Jul 6, 2009
    Currently Being Moderated
    18. Oct 26, 2011 4:53 PM (in response to dseagren)
    Re: Upgrade Question

    dseagren:

     

    Have you tried clearing your cookies? I know that sounds silly, but try it.

     

    Can you post the page error?

     

    Best,
    --Shane

  • Shane Scott ZenossMaster 1,373 posts since
    Jul 6, 2009
    Currently Being Moderated
    20. Oct 26, 2011 5:36 PM (in response to dseagren)
    Re: Upgrade Question

    dseagren:

     

    On the zenoss master, `su zenoss`, `zopectl stop`, `zopectl fg`

     

    Are there any errors in the console?

     

    Navigate to a problem page. Are there any errors in the console?

     

    Thanks!

    --Shane

  • briffle Rank: White Belt 47 posts since
    Mar 11, 2011
    Currently Being Moderated
    21. Oct 27, 2011 9:43 AM (in response to Shane Scott)
    Re: Upgrade Question

    Thanks for this thread.. I've been reading it, like checking of a checklist of my past day or so. (thanks for the tip on clearing the cookies/temp files.. that was driving me nuts)  I couldn't figure out why a VMWare rollback to previous snapshot would have problems.. now it seems obvious

     

    I am using the vmware appliance for 3.0, and upgrading to 3.2.1.  same exact thing as you saw.  Things would kind of load, but not really.. lots of times I would see that error msg. Emails were going out about hosts being down that were up.. No device had any components listed, etc.  A bit weird, since its an 'official' zenoss image, with very, very few changes.. ( a few zenpacks, and some custom python scripts).

     

    I will try it again in a few days, but I am having trouble seeing any actual step by step directions on the upgrade process.

  • Shane Scott ZenossMaster 1,373 posts since
    Jul 6, 2009
    Currently Being Moderated
    24. Oct 27, 2011 10:27 AM (in response to dseagren)
    Re: Upgrade Question

    dseagren:

     

    Yikes! I'm going to get a second opinion on this error.

     

    --Shane

  • Shane Scott ZenossMaster 1,373 posts since
    Jul 6, 2009
    Currently Being Moderated
    26. Oct 27, 2011 4:42 PM (in response to dseagren)
    Re: Upgrade Question

    dseagren:

     

    Let's try something/

     

    As the zenoss user, `zencatalog run --forceindex --createcatalog`

     

    It could take a while. When done, restart zenoss.

     

    --Shane

  • Shane Scott ZenossMaster 1,373 posts since
    Jul 6, 2009
    Currently Being Moderated
    28. Oct 28, 2011 3:39 PM (in response to dseagren)
    Re: Upgrade Question

    dseagren:

     

    Nice. Making progress. Stop zope with zopectl stop and then zopectl fg. Navigate to problem pages and post the trace.

     

    Thanks man!

     

    Best,

    --Shane W. Scott(Hackman238)

      ZCA - community/zca/blog

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