Jun 13, 2011 8:16 AM
Exception Cannot find "root". KeyError: 'root'
-
Like (0)
Hi,
When I click on Monitoring Template zenoss shows this message :
The server reported the following error:
Exception Cannot find "root". KeyError: 'root'
The system has encountered an error. Please reload the page.
I trace event.log file and see this when this error occur :
2011-06-13T18:03:38 ERROR extdirect Cannot find "root". KeyError: 'root'
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenUtils/extdirect/router.py", line 128, in _processDirectRequest
result = _targetfn(**data)
File "/usr/local/zenoss/zenoss/Products/Zuul/routers/template.py", line 33, in getTemplates
return Zuul.marshal(templates)
File "/usr/local/zenoss/zenoss/Products/Zuul/__init__.py", line 116, in marshal
for o in obj:
File "/usr/local/zenoss/zenoss/Products/Zuul/facades/templatefacade.py", line 62, in _getTemplateLeaves
obj = self._getObject(id)
File "/usr/local/zenoss/zenoss/Products/Zuul/facades/__init__.py", line 66, in _getObject
raise Exception('Cannot find "%s". %s: %s' % args)
Exception: Cannot find "root". KeyError: 'root'
I didn't any update or changes
We still have this issue here. any update ?
Hi,
I got around this issue by clearing my cookies and cache.
have a nice day
Follow Us On Twitter »
|
Latest from the Zenoss Blog » | Community | Products | Services Resources | Customers Partners | About Us | ||
Copyright © 2005-2011 Zenoss, Inc.
|
||||||||