#1. About
The EnterpriseReports ZenPack adds new reports to the standard Zenoss reports. Available reports include:
95th Percentile
Alert Rule Email Addresses
Defined Thresholds
Event Time to Resolution
Interface Volume
Maintenance Windows
Organizer Availability
User Event Activity
Users Group Membership
To access Enterprise reports, navigate in the interface to Enterprise Reports in the Reports section.
#1.1. 95th Percentile
The 95th Percentile report provides details about all network interfaces in the system, sorted by highest utilization.
95th percentile is a widely used mathematical calculation that evaluates the regular and sustained utilization of a network connection. The 95th percentile method more closely reflects the needed capacity of the link in question than other methods (such as mean or maximum rate).
This report is useful for network capacity planning and billing for either average or 95th percentile bandwidth utilization.
You can filter this report by device name. Enter a complete or partial name (using * (asterisk) for matching), and then click Update to filter the report.
To change the reporting time period, enter Start and End dates (or click Select to select dates from a calendar). Click Update to refresh the report.
#1.2. Alert Rule Email Addresses
The Alert Rule Email Addresses report displays all alert rules and the email addresses to which alerts are sent.
This report is useful when reviewing which users receive certain types of system alerts.
#1.3. Defined Thresholds
The Defined Thresholds report provides details about all thresholds defined in the system. The report links to the target of each threshold. The target can be a device class, individual device, or individual component.
This report is useful for administering the system. You can use it to quickly identify which threshold events can occur within the system, and the severity of those events.
#1.4. Event Time to Resolution
The Event Time to Resolution report shows, for each user, the total time taken to acknowledge or clear events. Results are organized by event severity.
This report is helpful for tracking response time SLAs in a NOC-type environment.
#1.5. Interface Volume
The Interface Volume report shows network interface volume. It reports on all network interfaces in the system, sorted by highest utilization. Volume is defined as the total number of bytes transferred during a specific reporting period.
This report is useful for determining billing on total bandwidth consumption.
To change the reporting time period, enter Start and End dates (or click Select to select dates from a calendar). Click Update to refresh the report.
#1.6. Maintenance Windows
The Maintenance Windows report shows all defined windows that are active during a selected time period.
To change the reporting time period, enter Start and End dates (or click Select to select dates from a calendar). Click Update to refresh the report.
#1.7. Organizer Availability
Provides the availability percentage of all network organizers in the system. This report can be filtered by organizer, event class, component, and date.
You can report on the availability of device classes, locations, systems, or groups within a defined time frame. This report offers two reporting modes:
Averaged - Defines the organizer as available for the average availability time for all devices contained in it.
Coalesced - Defines the organizer as available only if all devices are available during a certain time period.
Two modes of operation: Averaged - defines the organizer as available for the average availability time for all the devices contained within it. Coalesced - defines availability of the organizer as the available only if all devices are available during a certain time period.
#1.8. User Event Activity
Reports the total number of events acknowledged and cleared, on a per-user basis, during the reporting period.
This report is helpful for tracking operator activity in a NOC-type environment.
#1.9. Users Group Membership
Shows all users and the groups to which they belong.