[2009-03-05 10::01:26] ** You changed the topic to "Zenoss Development is now available".
[2009-03-05 10::01:52] mrayzenoss: Good morning everyone
[2009-03-05 10::02:13] ** VBNewUser joined the chat room.
[2009-03-05 10::02:23] mrayzenoss: bedward and I will be answering questions
[2009-03-05 10::02:35] drtns: does zenoss, or has anyone gotten zenoss to create events based on checking (pop/imap) an email box for say things like cron problems etc?
[2009-03-05 10::04:39] VBNewUser: While generating report I get an error:
[2009-03-05 10::04:42] ** russb joined the chat room.
[2009-03-05 10::04:45] VBNewUser: How do I fix this?
[2009-03-05 10::04:56] ** russb is now known as russ.
[2009-03-05 10::05:16] ** russ left the chat room.
[2009-03-05 10::05:46] magnachef: bedwards: just an FYI - mray stated that Ian was doing some investigation into this issue yesterday
[2009-03-05 10::06:16] mrayzenoss: yeah, I'm trying to get them to sync up with each other
[2009-03-05 10::06:45] magnachef: ok, cool. Just wanted to make sure he was aware
[2009-03-05 10::07:51] VBNewUser: can someone help me please?
[2009-03-05 10::08:16] mrayzenoss: VBNewUser: so your locale is set to en_IN? Hmmm... I'll ask around
[2009-03-05 10::08:18] bedwards: magnachef: do you have zenhub workers enabled?
[2009-03-05 10::08:22] ** cluther joined the chat room.
[2009-03-05 10::08:40] VBNewUser: mrayzenoss: yes.
[2009-03-05 10::08:45] drtns: mrayzenoss not exactly. I want to say point my cron's to a zenoss@ email box. which then zenoss checks via imap or pop looks at new messages and creates events based on the email.
[2009-03-05 10::08:46] ** cluther left the chat room.
[2009-03-05 10::08:53] magnachef: not sure what that means
[2009-03-05 10::09:00] ** cluther joined the chat room.
[2009-03-05 10::09:08] drtns: which you could then use event mappings etc to determine severity etc..
[2009-03-05 10::10:03] magnachef: bedwards: where do I check for that
[2009-03-05 10::10:06] sergeymasushko: mrayzenoss: I've tried to setup http monitor by instruction as you suggested earlier:
[2009-03-05 10::10:36] ** syntaxcollector joined the chat room.
[2009-03-05 10::11:11] bedwards: magnachef: is there a line in $ZENHOME/etc/zenhub.conf that says "workers "
[2009-03-05 10::11:57] magnachef: checks
[2009-03-05 10::12:35] VBNewUser: I am trying to find out what is the license for zenoss. Is it GPL?
[2009-03-05 10::12:50] mrayzenoss: yeah, GPLv2
[2009-03-05 10::12:52] magnachef: bedwards: I have nothing in that file
[2009-03-05 10::13:31] VBNewUser: This might be a dumb question, but let me ask...since I don't know much about licensing..
[2009-03-05 10::13:52] ** snowgod joined the chat room.
[2009-03-05 10::14:00] VBNewUser: can I add some features to zenoss, and use it to monitor my customers network and charge them?
[2009-03-05 10::14:11] mrayzenoss: VBNewUser: yes.
[2009-03-05 10::14:26] VBNewUser: do I have to give out my source code too?
[2009-03-05 10::14:45] mrayzenoss: VBNewUser: Only if you're distributing the product
[2009-03-05 10::15:02] ** cico left the chat room.
[2009-03-05 10::15:05] bedwards: magnachef: zenhub workers is disabled. you should leave it that way.
[2009-03-05 10::15:06] mrayzenoss: so if you're hosting it, you won't have to share the modifications
[2009-03-05 10::15:14] magnachef: ok
[2009-03-05 10::15:26] mrayzenoss: VBNewUser: but if you're installing it on location, they get the patches
[2009-03-05 10::15:47] VBNewUser: mrayzenoss: if our business partner is hosting the modified zenoss, then?
[2009-03-05 10::16:04] ** winston_p joined the chat room.
[2009-03-05 10::16:21] mrayzenoss: VBNewUser: why don't you email me offline about how you want to deploy and I'll get you a definitive answer
[2009-03-05 10::16:29] VBNewUser: ok
[2009-03-05 10::16:34] mrayzenoss: mray@zenoss.com
[2009-03-05 10::16:50] VBNewUser: Will do. Meanwhile, can someone help me on the en_IN locale thing?
[2009-03-05 10::16:52] mrayzenoss: is that report the only thing not working in en_IN?
[2009-03-05 10::19:03] VBNewUser: a few reports are not working.
[2009-03-05 10::19:54] mrayzenoss: If you could open tickets for the localization issues, I'll get them looked at
[2009-03-05 10::20:12] VBNewUser: aggregate report is working.
[2009-03-05 10::21:07] mrayzenoss: http://dev.zenoss.com/trac/wiki/HowToAddTicket
[2009-03-05 10::21:32] bedwards: magnachef: are there any errors in $ZENHOME/log/zenhub.log
[2009-03-05 10::22:23] ** kain22 joined the chat room.
[2009-03-05 10::22:33] mrayzenoss: drtns: you may be able to use zenaction to check SMTP queues, I'm not positive
[2009-03-05 10::22:42] magnachef: not that I see...I will dig through a little more
[2009-03-05 10::22:44] snowgod: Has anyone moved the events database on to a mysql cluster (ndb) for purposes of HA and scaling?
[2009-03-05 10::22:46] mrayzenoss: drtns: we have a few tools for dealing with emails
[2009-03-05 10::23:33] magnachef: I am getting some errors about devices not in topology
[2009-03-05 10::23:43] drtns: mrayzenoss nod I figured I could just use an action to execute a script that did it all, just wanted to check and see if something existed before I go about reinventing the wheel
[2009-03-05 10::24:44] snowgod: mrayzenoss: Enterprise customers using stock builds? Or people willing to get their hands dirty and monkey in ZenEventManager?
[2009-03-05 10::26:23] mrayzenoss: snowgod: it may take a little configuration... still looking. Did you see the HA stuff in the Admin Guide?
[2009-03-05 10::27:07] VBNewUser: mrayzenoss: ticket Ticket #4588
[2009-03-05 10::28:02] drtns: mrayzenoss thanks for that link looks like with minimal modification I can get it to do what I need!
[2009-03-05 10::28:10] mrayzenoss: cool
[2009-03-05 10::28:31] ** rocket joined the chat room.
[2009-03-05 10::28:31] mrayzenoss: snowgod: there's a bit about remove MySQL DBs in the Admin Guide, that may work for the cluster setup
[2009-03-05 10::28:35] snowgod: mrayzenoss: yea, DRBD accomplishes HA between sites. A full on cluster install would (potentially) offer scaling benefits as well
[2009-03-05 10::29:11] mrayzenoss: oops, not "remove" but "remote MySQL"
[2009-03-05 10::29:47] rocket: Hi all .. I am working with zenoss for the first time ... cool project .. still trying to figure out how to model my aix systems properly though ..
[2009-03-05 10::30:21] mrayzenoss: rocket: yeah, I've got a beta AIX ZenPack that kinda works
[2009-03-05 10::30:24] snowgod: mrayzenoss: I've pointed zen to an external mysql server, that works pretty well (except for a zenbackup/zenrestore issue I filed and bug/patch for). ndb has some limitations that InnoDB doesn't - that was my main source of concern
[2009-03-05 10::30:47] mrayzenoss: rocket: I just haven't published it yet
[2009-03-05 10::31:00] rocket: mrayzenoss: oh? where would I find that .. and how would I use that? I am not too familiar with zenpacks yet ... :/
[2009-03-05 10::31:11] drtns: mrayzenoss I know this is a little off topic, what's the SLA for web tickets? mines been unassigned for 48 hours now. it's not a priority level 1 ticket or anything I just want to know what the general expectation is as I am a new enterprise customer.
[2009-03-05 10::31:13] bedwards: magnachef: do you have any $ZENHOME/var/*.zec files on your system?
[2009-03-05 10::31:46] mrayzenoss: rocket: http://forums.zenoss.com/viewtopic.php?t=5884
[2009-03-05 10::31:50] rocket: mrayzenoss: is it something I could get from you and maybe I can figure out a way to tweak it etc as I learn more about this software .. kind of a pet project to help me jump in head first
[2009-03-05 10::31:53] adytum-bot: Title: Forums :: View topic - Beta AIX zenpack for Beta Zenoss (at forums.zenoss.com)
[2009-03-05 10::32:29] magnachef: bedwards: yes, /opt/zenoss/var/zeo1-1.zec
[2009-03-05 10::32:38] mrayzenoss: rocket: I've got all those ZenPacks in the thread, just sitting in my backlog to post since I don't have instructions for it
[2009-03-05 10::33:03] magnachef: I believe I cleared it through during the upgrade
[2009-03-05 10::33:20] mrayzenoss: rocket: plus in the 2.4 release we'll be adding better SSH modeling/monitoring, which might be easier than SNMP
[2009-03-05 10::35:00] drtns: mrayzenoss for enterprise customers. just wondering what the normal SLA and response time is on a non level 1 issue. my contact, and the website only list SLA for the level-1 issues.
[2009-03-05 10::35:00] rocket: mrayzenoss: when is the 2.4 release scheduled for or is that something I can find on the website?
[2009-03-05 10::35:50] bedwards: magnachef: you can try: "zenoss stop && rm /opt/zenoss/var/*.zec && zenoss start"
[2009-03-05 10::35:55] mrayzenoss: drtns: right now there are 23 tickets in the queue, I don't deal with support so I don't know what the SLAs are. I know they address them by priority
[2009-03-05 10::36:16] drtns: mrayzenoss thanks
[2009-03-05 10::36:19] bedwards: magnachef: I'm going to raise a flag on this one, so we can get someone dedicated to it
[2009-03-05 10::36:19] mrayzenoss: rocket: The 2.4 release is targeted for starting a beta in about 2 weeks
[2009-03-05 10::36:29] syntaxcollector: I have an array of relational snmp data coming out of one of machines. They're mostly disk quotas. I want to be able to map the users name (.1.3 for example) with their hard limit (.3.3) how can I go about doing this in zenoss?
[2009-03-05 10::37:03] rocket: mrayzenoss: thanks...
[2009-03-05 10::37:03] ** neophytal joined the chat room.
[2009-03-05 10::37:17] neophytal: Is anyone around to help me out with a compile error?
[2009-03-05 10::37:25] mrayzenoss: rocket: feel free to email me about the AIX SNMP ZenPacks, I've been looking for someone to adopt them
[2009-03-05 10::37:31] rocket: mrayzenoss: I am going to have to start digging into the code to really understand how this is all put together
[2009-03-05 10::37:45] mrayzenoss: syntaxcollector: yikes
[2009-03-05 10::37:52] magnachef: bedwards: I'm going to try it on another server of mine - I can't bring the system down during the day
[2009-03-05 10::38:11] syntaxcollector: its essentially the same thing when zenoss detects hard drives
[2009-03-05 10::38:32] magnachef: I know I did the rm /opt/zenoss/var/*.zec as part of the upgrade though
[2009-03-05 10::40:06] VBNewUser: mrayzenoss: I am looking at zenoss from an MSP environment.
[2009-03-05 10::40:46] mrayzenoss: syntaxcollector: probably worth starting a thread in the forums, possibly zenoss-dev
[2009-03-05 10::40:57] ** bedwards left the chat room.
[2009-03-05 10::41:09] syntaxcollector: ok, thank you
[2009-03-05 10::41:12] mrayzenoss: VBNewUser: that's available in Zenoss Enterprise
[2009-03-05 10::41:15] magnachef: bedwards: any thoughts on the Event Console part of the problem?
[2009-03-05 10::41:28] ** bedwards joined the chat room.
[2009-03-05 10::42:09] mrayzenoss: VBNewUser: I know we have Enterprise customers doing MSP stuff in India
[2009-03-05 10::43:00] VBNewUser: ok.. can I create hostgroups like nagios?
[2009-03-05 10::43:06] magnachef: bedwards: did you see my previous queston? I didn't see you sign off
[2009-03-05 10::43:19] bedwards: i missed it
[2009-03-05 10::43:41] neophytal: make[2]: *** [ntvfs/sysdep/inotify.o] Error 1
[2009-03-05 10::44:29] mrayzenoss: neophytal: which platform?
[2009-03-05 10::45:00] neophytal: ubuntu 8.10 server
[2009-03-05 10::45:15] mrayzenoss: you mean 8.04 server? 8.10 is desktop
[2009-03-05 10::45:39] VBNewUser: mrayzenoss: can that be done in core?
[2009-03-05 10::45:46] neophytal: Ubuntu 8.10 Server (the latest version): Includes the latest enhancements and is maintained until 2010
[2009-03-05 10::46:03] mrayzenoss: VBNewUser: I think there are some notes about implementing it in Core for yourself
[2009-03-05 10::46:11] neophytal: I looked at 2 that I found, but don't see anything I didn't do.
[2009-03-05 10::48:36] magnachef: bedwards: any thoughts on the Event Console part of the problem?
[2009-03-05 10::48:41] VBNewUser: Is there any difference between Groups and DeviceGroup. The Set Groups does not seem to show anything to me.
[2009-03-05 10::48:56] mrayzenoss: neophytal: the stack installer will work, but I'd love to solve this
[2009-03-05 10::49:15] adytum-bot: Title: Forums :: View topic - Zenoss 2.3.2 on Ubuntu 8.1 Server WMI Install Error (at forums.zenoss.com)
[2009-03-05 10::49:36] neophytal: exact same error...
[2009-03-05 10::50:12] VBNewUser: mrayzenoss: just to summarize, I cannot use the Group feature to assign devices to different groups in core, right?
[2009-03-05 10::50:16] neophytal: well, close
[2009-03-05 10::50:21] mrayzenoss: neophytal: I'm trying to get someone to look at it
[2009-03-05 10::50:51] neophytal: mrayzenoss: cool. from that error, I apt-get'd swig autoconf and samba
[2009-03-05 10::51:15] mrayzenoss: neophytal: if you solve that, please email me the corrections and I'll get it doc'd
[2009-03-05 10::51:19] neophytal: got further but no cigar =]
[2009-03-05 10::52:07] mrayzenoss: mray@zenoss.com
[2009-03-05 10::53:33] bedwards: magnachef: it seems like two different problems
[2009-03-05 10::54:43] neophytal: mrayzenoss: emailed. tell me what you think. =]
[2009-03-05 10::55:30] ** mcgarnicle joined the chat room.
[2009-03-05 10::56:02] mrayzenoss: neophytal: I'm trying to get our WMI guy to take a look, maybe he knows
[2009-03-05 10::56:44] neophytal: awesome, thank you very much
[2009-03-05 10::57:46] VBNewUser: mrayzenoss: thanks for the paper, though I didn't really find anything in there which I could relate to what I am looking for.
[2009-03-05 10::58:22] mrayzenoss: well, I meant the stuff on crafting permissions
[2009-03-05 10::58:50] MattBurgoon: Can anyone point me to some information on how to publish file system data that's sitting in a different OID tree than what the normal Filesystem template?
[2009-03-05 10::58:54] bedwards: magnachef: does event.log show an error when you load the page?
[2009-03-05 10::59:17] VBNewUser: mrayzenoss: so, you are saying, it would be possible to craft permissions so that users can add devices to groups?
[2009-03-05 10::59:22] ** npmccallum left the chat room.
[2009-03-05 10::59:51] magnachef: the Event Console?
[2009-03-05 11::00:47] mrayzenoss: VBNewUser: I believe that's how it works, I'm not intimately familiar with it, since it's an Enterprise feature and I typically stick with Core myself. I think that paper is going down the path of adding it to Core though. I need to find the time to sit down and read it thoroughly
[2009-03-05 11::01:50] VBNewUser: ok.. will look into the details myself.
[2009-03-05 11::01:52] MattBurgoon: magnachef: when modelling, so that I can alert and trend it, really the same as the existing filesystem template, it's just in a different oid
[2009-03-05 11::03:01] mrayzenoss: MattBurgoon: I think the HPUX Community ZenPack might have an example of what you want
[2009-03-05 11::03:09] MattBurgoon: excellent.
[2009-03-05 11::03:24] mrayzenoss: MattBurgoon: trac-zenpacks/wiki/ZenPackscommunityHPUXMonitor
[2009-03-05 11::03:30] ** VBNewUser left the chat room.
[2009-03-05 11::04:06] MattBurgoon: Got it. Thanks!
[2009-03-05 11::04:07] magnachef: I am seeing errors in there like: http://nopaste.com/p/aEykwFBw9
[2009-03-05 11::04:14] adytum-bot: Title: nopaste.com (beta) (at nopaste.com)
[2009-03-05 11::04:46] magnachef: I didn't have any issues while doing some modeling this time
[2009-03-05 11::06:02] mrayzenoss: magnachef: http://forums.zenoss.com/viewtopic.php?t=5916
[2009-03-05 11::06:09] adytum-bot: Title: Forums :: View topic - Multigraphs: HTTP headers too long (at forums.zenoss.com)
[2009-03-05 11::07:13] ** kisielk joined the chat room.
[2009-03-05 11::08:14] magnachef: cool...where do I change this setting?
[2009-03-05 11::11:04] mrayzenoss: $ZENHOME/etc/zope.conf
[2009-03-05 11::11:20] bedwards: I'm dropping off
[2009-03-05 11::11:25] ** bedwards left the chat room.
[2009-03-05 11::13:16] magnachef: oh, duh, it was in the forum post
[2009-03-05 11::14:48] mrayzenoss: the GET to POST is the ticket
[2009-03-05 11::15:47] ** r5d5 joined the chat room.
[2009-03-05 11::16:43] magnachef: ok, so that will be fixed eventually, but is not yet available
[2009-03-05 11::17:13] mrayzenoss: yeah, I assume the work-around alleviates the issue
[2009-03-05 11::17:22] ** lukecyca joined the chat room.
[2009-03-05 11::17:48] mrayzenoss: ok, bedwards has dropped out, so I guess that's a wrap. Feel free to followup in the forums. Thanks for all the questions and we'll be back soon.
[2009-03-05 11::18:00] ** You changed the topic to ": Zenoss is Open Source network monitoring".
[2009-03-05 10::01:52] mrayzenoss: Good morning everyone
[2009-03-05 10::02:13] ** VBNewUser joined the chat room.
[2009-03-05 10::02:23] mrayzenoss: bedward and I will be answering questions
[2009-03-05 10::02:35] drtns: does zenoss, or has anyone gotten zenoss to create events based on checking (pop/imap) an email box for say things like cron problems etc?
[2009-03-05 10::04:39] VBNewUser: While generating report I get an error:
[2009-03-05 10::04:42] ** russb joined the chat room.
[2009-03-05 10::04:45] VBNewUser: How do I fix this?
[2009-03-05 10::04:56] ** russb is now known as russ.
[2009-03-05 10::05:16] ** russ left the chat room.
[2009-03-05 10::05:46] magnachef: bedwards: just an FYI - mray stated that Ian was doing some investigation into this issue yesterday
[2009-03-05 10::06:16] mrayzenoss: yeah, I'm trying to get them to sync up with each other
[2009-03-05 10::06:45] magnachef: ok, cool. Just wanted to make sure he was aware
[2009-03-05 10::07:51] VBNewUser: can someone help me please?
[2009-03-05 10::08:16] mrayzenoss: VBNewUser: so your locale is set to en_IN? Hmmm... I'll ask around
[2009-03-05 10::08:18] bedwards: magnachef: do you have zenhub workers enabled?
[2009-03-05 10::08:22] ** cluther joined the chat room.
[2009-03-05 10::08:40] VBNewUser: mrayzenoss: yes.
[2009-03-05 10::08:45] drtns: mrayzenoss not exactly. I want to say point my cron's to a zenoss@ email box. which then zenoss checks via imap or pop looks at new messages and creates events based on the email.
[2009-03-05 10::08:46] ** cluther left the chat room.
[2009-03-05 10::08:53] magnachef: not sure what that means
[2009-03-05 10::09:00] ** cluther joined the chat room.
[2009-03-05 10::09:08] drtns: which you could then use event mappings etc to determine severity etc..
[2009-03-05 10::10:03] magnachef: bedwards: where do I check for that
[2009-03-05 10::10:06] sergeymasushko: mrayzenoss: I've tried to setup http monitor by instruction as you suggested earlier:
[2009-03-05 10::10:36] ** syntaxcollector joined the chat room.
[2009-03-05 10::11:11] bedwards: magnachef: is there a line in $ZENHOME/etc/zenhub.conf that says "workers "
[2009-03-05 10::11:57] magnachef: checks
[2009-03-05 10::12:35] VBNewUser: I am trying to find out what is the license for zenoss. Is it GPL?
[2009-03-05 10::12:50] mrayzenoss: yeah, GPLv2
[2009-03-05 10::12:52] magnachef: bedwards: I have nothing in that file
[2009-03-05 10::13:31] VBNewUser: This might be a dumb question, but let me ask...since I don't know much about licensing..
[2009-03-05 10::13:52] ** snowgod joined the chat room.
[2009-03-05 10::14:00] VBNewUser: can I add some features to zenoss, and use it to monitor my customers network and charge them?
[2009-03-05 10::14:11] mrayzenoss: VBNewUser: yes.
[2009-03-05 10::14:26] VBNewUser: do I have to give out my source code too?
[2009-03-05 10::14:45] mrayzenoss: VBNewUser: Only if you're distributing the product
[2009-03-05 10::15:02] ** cico left the chat room.
[2009-03-05 10::15:05] bedwards: magnachef: zenhub workers is disabled. you should leave it that way.
[2009-03-05 10::15:06] mrayzenoss: so if you're hosting it, you won't have to share the modifications
[2009-03-05 10::15:14] magnachef: ok
[2009-03-05 10::15:26] mrayzenoss: VBNewUser: but if you're installing it on location, they get the patches
[2009-03-05 10::15:47] VBNewUser: mrayzenoss: if our business partner is hosting the modified zenoss, then?
[2009-03-05 10::16:04] ** winston_p joined the chat room.
[2009-03-05 10::16:21] mrayzenoss: VBNewUser: why don't you email me offline about how you want to deploy and I'll get you a definitive answer
[2009-03-05 10::16:29] VBNewUser: ok
[2009-03-05 10::16:34] mrayzenoss: mray@zenoss.com
[2009-03-05 10::16:50] VBNewUser: Will do. Meanwhile, can someone help me on the en_IN locale thing?
[2009-03-05 10::16:52] mrayzenoss: is that report the only thing not working in en_IN?
[2009-03-05 10::19:03] VBNewUser: a few reports are not working.
[2009-03-05 10::19:54] mrayzenoss: If you could open tickets for the localization issues, I'll get them looked at
[2009-03-05 10::20:12] VBNewUser: aggregate report is working.
[2009-03-05 10::21:07] mrayzenoss: http://dev.zenoss.com/trac/wiki/HowToAddTicket
[2009-03-05 10::21:32] bedwards: magnachef: are there any errors in $ZENHOME/log/zenhub.log
[2009-03-05 10::22:23] ** kain22 joined the chat room.
[2009-03-05 10::22:33] mrayzenoss: drtns: you may be able to use zenaction to check SMTP queues, I'm not positive
[2009-03-05 10::22:42] magnachef: not that I see...I will dig through a little more
[2009-03-05 10::22:44] snowgod: Has anyone moved the events database on to a mysql cluster (ndb) for purposes of HA and scaling?
[2009-03-05 10::22:46] mrayzenoss: drtns: we have a few tools for dealing with emails
[2009-03-05 10::23:33] magnachef: I am getting some errors about devices not in topology
[2009-03-05 10::23:43] drtns: mrayzenoss nod I figured I could just use an action to execute a script that did it all, just wanted to check and see if something existed before I go about reinventing the wheel
[2009-03-05 10::24:44] snowgod: mrayzenoss: Enterprise customers using stock builds? Or people willing to get their hands dirty and monkey in ZenEventManager?
[2009-03-05 10::26:23] mrayzenoss: snowgod: it may take a little configuration... still looking. Did you see the HA stuff in the Admin Guide?
[2009-03-05 10::27:07] VBNewUser: mrayzenoss: ticket Ticket #4588
[2009-03-05 10::28:02] drtns: mrayzenoss thanks for that link looks like with minimal modification I can get it to do what I need!
[2009-03-05 10::28:10] mrayzenoss: cool
[2009-03-05 10::28:31] ** rocket joined the chat room.
[2009-03-05 10::28:31] mrayzenoss: snowgod: there's a bit about remove MySQL DBs in the Admin Guide, that may work for the cluster setup
[2009-03-05 10::28:35] snowgod: mrayzenoss: yea, DRBD accomplishes HA between sites. A full on cluster install would (potentially) offer scaling benefits as well
[2009-03-05 10::29:11] mrayzenoss: oops, not "remove" but "remote MySQL"
[2009-03-05 10::29:47] rocket: Hi all .. I am working with zenoss for the first time ... cool project .. still trying to figure out how to model my aix systems properly though ..
[2009-03-05 10::30:21] mrayzenoss: rocket: yeah, I've got a beta AIX ZenPack that kinda works
[2009-03-05 10::30:24] snowgod: mrayzenoss: I've pointed zen to an external mysql server, that works pretty well (except for a zenbackup/zenrestore issue I filed and bug/patch for). ndb has some limitations that InnoDB doesn't - that was my main source of concern
[2009-03-05 10::30:47] mrayzenoss: rocket: I just haven't published it yet
[2009-03-05 10::31:00] rocket: mrayzenoss: oh? where would I find that .. and how would I use that? I am not too familiar with zenpacks yet ... :/
[2009-03-05 10::31:11] drtns: mrayzenoss I know this is a little off topic, what's the SLA for web tickets? mines been unassigned for 48 hours now. it's not a priority level 1 ticket or anything I just want to know what the general expectation is as I am a new enterprise customer.
[2009-03-05 10::31:13] bedwards: magnachef: do you have any $ZENHOME/var/*.zec files on your system?
[2009-03-05 10::31:46] mrayzenoss: rocket: http://forums.zenoss.com/viewtopic.php?t=5884
[2009-03-05 10::31:50] rocket: mrayzenoss: is it something I could get from you and maybe I can figure out a way to tweak it etc as I learn more about this software .. kind of a pet project to help me jump in head first
[2009-03-05 10::31:53] adytum-bot: Title: Forums :: View topic - Beta AIX zenpack for Beta Zenoss (at forums.zenoss.com)
[2009-03-05 10::32:29] magnachef: bedwards: yes, /opt/zenoss/var/zeo1-1.zec
[2009-03-05 10::32:38] mrayzenoss: rocket: I've got all those ZenPacks in the thread, just sitting in my backlog to post since I don't have instructions for it
[2009-03-05 10::33:03] magnachef: I believe I cleared it through during the upgrade
[2009-03-05 10::33:20] mrayzenoss: rocket: plus in the 2.4 release we'll be adding better SSH modeling/monitoring, which might be easier than SNMP
[2009-03-05 10::35:00] drtns: mrayzenoss for enterprise customers. just wondering what the normal SLA and response time is on a non level 1 issue. my contact, and the website only list SLA for the level-1 issues.
[2009-03-05 10::35:00] rocket: mrayzenoss: when is the 2.4 release scheduled for or is that something I can find on the website?
[2009-03-05 10::35:50] bedwards: magnachef: you can try: "zenoss stop && rm /opt/zenoss/var/*.zec && zenoss start"
[2009-03-05 10::35:55] mrayzenoss: drtns: right now there are 23 tickets in the queue, I don't deal with support so I don't know what the SLAs are. I know they address them by priority
[2009-03-05 10::36:16] drtns: mrayzenoss thanks
[2009-03-05 10::36:19] bedwards: magnachef: I'm going to raise a flag on this one, so we can get someone dedicated to it
[2009-03-05 10::36:19] mrayzenoss: rocket: The 2.4 release is targeted for starting a beta in about 2 weeks
[2009-03-05 10::36:29] syntaxcollector: I have an array of relational snmp data coming out of one of machines. They're mostly disk quotas. I want to be able to map the users name (.1.3 for example) with their hard limit (.3.3) how can I go about doing this in zenoss?
[2009-03-05 10::37:03] rocket: mrayzenoss: thanks...
[2009-03-05 10::37:03] ** neophytal joined the chat room.
[2009-03-05 10::37:17] neophytal: Is anyone around to help me out with a compile error?
[2009-03-05 10::37:25] mrayzenoss: rocket: feel free to email me about the AIX SNMP ZenPacks, I've been looking for someone to adopt them
[2009-03-05 10::37:31] rocket: mrayzenoss: I am going to have to start digging into the code to really understand how this is all put together
[2009-03-05 10::37:45] mrayzenoss: syntaxcollector: yikes
[2009-03-05 10::37:52] magnachef: bedwards: I'm going to try it on another server of mine - I can't bring the system down during the day
[2009-03-05 10::38:11] syntaxcollector: its essentially the same thing when zenoss detects hard drives
[2009-03-05 10::38:32] magnachef: I know I did the rm /opt/zenoss/var/*.zec as part of the upgrade though
[2009-03-05 10::40:06] VBNewUser: mrayzenoss: I am looking at zenoss from an MSP environment.
[2009-03-05 10::40:46] mrayzenoss: syntaxcollector: probably worth starting a thread in the forums, possibly zenoss-dev
[2009-03-05 10::40:57] ** bedwards left the chat room.
[2009-03-05 10::41:09] syntaxcollector: ok, thank you
[2009-03-05 10::41:12] mrayzenoss: VBNewUser: that's available in Zenoss Enterprise
[2009-03-05 10::41:15] magnachef: bedwards: any thoughts on the Event Console part of the problem?
[2009-03-05 10::41:28] ** bedwards joined the chat room.
[2009-03-05 10::42:09] mrayzenoss: VBNewUser: I know we have Enterprise customers doing MSP stuff in India
[2009-03-05 10::43:00] VBNewUser: ok.. can I create hostgroups like nagios?
[2009-03-05 10::43:06] magnachef: bedwards: did you see my previous queston? I didn't see you sign off
[2009-03-05 10::43:19] bedwards: i missed it
[2009-03-05 10::43:41] neophytal: make[2]: *** [ntvfs/sysdep/inotify.o] Error 1
[2009-03-05 10::44:29] mrayzenoss: neophytal: which platform?
[2009-03-05 10::45:00] neophytal: ubuntu 8.10 server
[2009-03-05 10::45:15] mrayzenoss: you mean 8.04 server? 8.10 is desktop
[2009-03-05 10::45:39] VBNewUser: mrayzenoss: can that be done in core?
[2009-03-05 10::45:46] neophytal: Ubuntu 8.10 Server (the latest version): Includes the latest enhancements and is maintained until 2010
[2009-03-05 10::46:03] mrayzenoss: VBNewUser: I think there are some notes about implementing it in Core for yourself
[2009-03-05 10::46:11] neophytal: I looked at 2 that I found, but don't see anything I didn't do.
[2009-03-05 10::48:36] magnachef: bedwards: any thoughts on the Event Console part of the problem?
[2009-03-05 10::48:41] VBNewUser: Is there any difference between Groups and DeviceGroup. The Set Groups does not seem to show anything to me.
[2009-03-05 10::48:56] mrayzenoss: neophytal: the stack installer will work, but I'd love to solve this
[2009-03-05 10::49:15] adytum-bot: Title: Forums :: View topic - Zenoss 2.3.2 on Ubuntu 8.1 Server WMI Install Error (at forums.zenoss.com)
[2009-03-05 10::49:36] neophytal: exact same error...
[2009-03-05 10::50:12] VBNewUser: mrayzenoss: just to summarize, I cannot use the Group feature to assign devices to different groups in core, right?
[2009-03-05 10::50:16] neophytal: well, close
[2009-03-05 10::50:21] mrayzenoss: neophytal: I'm trying to get someone to look at it
[2009-03-05 10::50:51] neophytal: mrayzenoss: cool. from that error, I apt-get'd swig autoconf and samba
[2009-03-05 10::51:15] mrayzenoss: neophytal: if you solve that, please email me the corrections and I'll get it doc'd
[2009-03-05 10::51:19] neophytal: got further but no cigar =]
[2009-03-05 10::52:07] mrayzenoss: mray@zenoss.com
[2009-03-05 10::53:33] bedwards: magnachef: it seems like two different problems
[2009-03-05 10::54:43] neophytal: mrayzenoss: emailed. tell me what you think. =]
[2009-03-05 10::55:30] ** mcgarnicle joined the chat room.
[2009-03-05 10::56:02] mrayzenoss: neophytal: I'm trying to get our WMI guy to take a look, maybe he knows
[2009-03-05 10::56:44] neophytal: awesome, thank you very much
[2009-03-05 10::57:46] VBNewUser: mrayzenoss: thanks for the paper, though I didn't really find anything in there which I could relate to what I am looking for.
[2009-03-05 10::58:22] mrayzenoss: well, I meant the stuff on crafting permissions
[2009-03-05 10::58:50] MattBurgoon: Can anyone point me to some information on how to publish file system data that's sitting in a different OID tree than what the normal Filesystem template?
[2009-03-05 10::58:54] bedwards: magnachef: does event.log show an error when you load the page?
[2009-03-05 10::59:17] VBNewUser: mrayzenoss: so, you are saying, it would be possible to craft permissions so that users can add devices to groups?
[2009-03-05 10::59:22] ** npmccallum left the chat room.
[2009-03-05 10::59:51] magnachef: the Event Console?
[2009-03-05 11::00:47] mrayzenoss: VBNewUser: I believe that's how it works, I'm not intimately familiar with it, since it's an Enterprise feature and I typically stick with Core myself. I think that paper is going down the path of adding it to Core though. I need to find the time to sit down and read it thoroughly
[2009-03-05 11::01:50] VBNewUser: ok.. will look into the details myself.
[2009-03-05 11::01:52] MattBurgoon: magnachef: when modelling, so that I can alert and trend it, really the same as the existing filesystem template, it's just in a different oid
[2009-03-05 11::03:01] mrayzenoss: MattBurgoon: I think the HPUX Community ZenPack might have an example of what you want
[2009-03-05 11::03:09] MattBurgoon: excellent.
[2009-03-05 11::03:24] mrayzenoss: MattBurgoon: trac-zenpacks/wiki/ZenPackscommunityHPUXMonitor
[2009-03-05 11::03:30] ** VBNewUser left the chat room.
[2009-03-05 11::04:06] MattBurgoon: Got it. Thanks!
[2009-03-05 11::04:07] magnachef: I am seeing errors in there like: http://nopaste.com/p/aEykwFBw9
[2009-03-05 11::04:14] adytum-bot: Title: nopaste.com (beta) (at nopaste.com)
[2009-03-05 11::04:46] magnachef: I didn't have any issues while doing some modeling this time
[2009-03-05 11::06:02] mrayzenoss: magnachef: http://forums.zenoss.com/viewtopic.php?t=5916
[2009-03-05 11::06:09] adytum-bot: Title: Forums :: View topic - Multigraphs: HTTP headers too long (at forums.zenoss.com)
[2009-03-05 11::07:13] ** kisielk joined the chat room.
[2009-03-05 11::08:14] magnachef: cool...where do I change this setting?
[2009-03-05 11::11:04] mrayzenoss: $ZENHOME/etc/zope.conf
[2009-03-05 11::11:20] bedwards: I'm dropping off
[2009-03-05 11::11:25] ** bedwards left the chat room.
[2009-03-05 11::13:16] magnachef: oh, duh, it was in the forum post
[2009-03-05 11::14:48] mrayzenoss: the GET to POST is the ticket
[2009-03-05 11::15:47] ** r5d5 joined the chat room.
[2009-03-05 11::16:43] magnachef: ok, so that will be fixed eventually, but is not yet available
[2009-03-05 11::17:13] mrayzenoss: yeah, I assume the work-around alleviates the issue
[2009-03-05 11::17:22] ** lukecyca joined the chat room.
[2009-03-05 11::17:48] mrayzenoss: ok, bedwards has dropped out, so I guess that's a wrap. Feel free to followup in the forums. Thanks for all the questions and we'll be back soon.
[2009-03-05 11::18:00] ** You changed the topic to ": Zenoss is Open Source network monitoring".
