Archived community.zenoss.org | full text search
Skip navigation
Currently Being Moderated

Dev chat 08/14/2008

VERSION 1 
Created on: Sep 14, 2009 11:21 AM by Noel Brockett - Last Modified:  Sep 14, 2009 11:21 AM by Noel Brockett
[09:52]  * Now talking on #zenoss
[09:52]  * Topic for #zenoss is: Zenoss Development will be here Thursday August 14 11am EST
[09:52]  * Topic for #zenoss set by mrayzenoss at Thu Aug  7 13:09:18 2008
[09:55]  <IoNu|z> mib_cvxhwq maybe you have 2 templates checking that?
[09:57]  <jb> sup mray..
[09:57]  * russb123 (i=russb@dipsy.tch.org) has joined #zenoss
[09:57]  <mrayzenoss> Good morning/afternoon/evening everyone
[09:58]  <jb> want to nudge the sales team for me?
[09:58]  <IoNu|z> mornin
[09:58]  <jb> I have tried twice to contact them regarding enterprise..
[09:59] <mrayzenoss> __ian__ and I will be fielding most questions this morning, feel free to PM us and we can take discussions offline if necessary.
[09:59]  * russb123 is now known as russbzenoss
[09:59]  <mrayzenoss> jb: PM me and I'll ping your sales guy
[10:00]  <jb> mrayzenoss: well, as you probably know, I am still tryign to solve my graph gaps problem..
[10:00]  <mrayzenoss> jb: oh yeah, I asked EAD about that yesterday
[10:00]  <jb> any progress being made on it?
[10:01]  <mrayzenoss> http://dev.zenoss.com/trac/ticket/3536
[10:01]  <mrayzenoss> I'll ping the devs who worked on that
[10:01] <__adytum-bot__> Title: #3536 (Gaps in RRD Graphs because of random zenperfsnmp pauses/halts) - Zenoss - Trac (at dev.zenoss.com)
[10:01]  <IoNu|z> anyone know why i`m keep getting heartbeat failure?
[10:03]  <mrayzenoss> IoNu|z: is one of your daemons going down?
[10:03]  <IoNu|z> they show green
[10:03]  <mrayzenoss> which heartbeat is failing?
[10:04]  <__ian__> is it a windows daemon?
[10:04]  <IoNu|z> zenwin
[10:04]  <mrayzenoss> cgibbons?
[10:05]  <IoNu|z> zentrap syslog status ping snmp eventlog command
[10:05]  <__ian__> oh. well, that's probably not the problem I was investigating last night.
[10:05]  <__ian__> any tracebacks in the logs?
[10:08]  <IoNu|z> mmyeah
[10:08]  <IoNu|z> let me post them somewhere
[10:08]  <otakup0pe> so out of curiosity how many devs are in here now ?
[10:08]  <jb> looks like 1
[10:08]  <__ian__> three with obvious names
[10:08]  <__ian__> others might be hiding...
[10:08]  <IoNu|z> http://pastebin.com/d775cea57
[10:09]  <__adytum-bot__> Title: pastebin - collaborative debugging tool (at pastebin.com)
[10:09]  <mrayzenoss> otakup0pe: well, some are lurking but I count 3 devs, 2 client services and a community manager
[10:09]  <ericnewton> well, there's your problem
[10:09]  <__ian__> ooh, that's a good one
[10:09]  <__ian__> take it away, ericnewton
[10:09]  <ericnewton> ha... should stayed lurking
[10:09]  <otakup0pe> haha.
[10:09]  <russbzenoss>
[10:10]  <__ian__> I'd just have IMed you asking for help.
[10:10]  <ericnewton> gimme a sec
[10:10]  <__ian__> you can't hide from me.
[10:10]  <ericnewton> IoNu|z: what's going on in the zeo.log file?
[10:11] <MajereDB8> hi, i just wanted to see if there has been any change or improvement to get zenpop3 event generation working
[10:12]  <IoNu|z> http://pastebin.com/d68806d1d
[10:12]  <__adytum-bot__> Title: pastebin - collaborative debugging tool (at pastebin.com)
[10:13]  <ericnewton> IoNu|z: probably a cache file issue...
[10:13]  <ericnewton> stop zenoss, rm $ZENHOME/var/*.zec, start zenoss
[10:13]  <ericnewton> if that doesn't fix it, your database is hectored
[10:14]  <MmeNetView> Does anyone have the MIB Browser ZenPack working on 2.2.0?
[10:15]  <mrayzenoss> I tested it with 2.2.0 a bit, there seems to be an issue with uninstalling it
[10:15] <Sain0rs> on a related note, any plans to update the zenmib import process to automatically import dependent mibs?
[10:15]  <MmeNetView> Correct - it fails to uninstall - thread running on forum
[10:16]  <MmeNetView> I aslo don't see any MIB tree...
[10:16]  <mrayzenoss> MmeNetView: you don't get the pop-up?
[10:16] <__ian__> MajereDB8: Looks like the zenpop3 tickets didn't have a milestone associated with them in Trac, which means they don't get looked at very often.
[10:16]  <IoNu|z> now... zenactions won`t start
[10:16]  <__ian__> I'm setting them to 2.3.
[10:16] <MmeNetView> I get the popup but the MIB tree part at the bottom is empty - or possibly truncated / not rendered properly
[10:17]  <ericnewton> zenpop is not going to happen in 2.3
[10:17]  <IoNu|z> this is what it says when i do zenactions run
[10:17]  <IoNu|z> http://pastebin.com/d1ac5bbc6
[10:17] <mrayzenoss> Sain0rs: Do you actually need to MIBs? They're not really needed for monitoring, just for parsing traps
[10:17]  <__ian__> ericnewton: No, it won't, but it'll get reviewed.
[10:17]  <__adytum-bot__> Title: pastebin - collaborative debugging tool (at pastebin.com)
[10:19] <MajereDB8> __ian__: i know you all have a lot on your plate, so i appreciate that you're at least reviewing it. if i can get zenpop working, it would allow me to monitor and acknowledge events from my cell phone or other sms devices, which is a really killer feature
[10:19] <mrayzenoss> MmeNetView: I could see it not working for everything, it's a community ZenPack that the user wrote from scratch. It's cool, but possibly buggy
[10:20]  <mrayzenoss> MmeNetView: of course not being to uninstall it is annoying
[10:20]  <MajereDB8> sadly i suck at python so i'm just the average feature requester :-\.  but i appreciate it!
[10:20]  <mrayzenoss> MmeNetView: I'll see about a fix for uninstalling it cleanly
[10:21]  <mrayzenoss> MmeNetView: I'll post it to the thread once it's documented
[10:21]  <MmeNetView> Great - thanks. If you saw the MIB tree, do you know what browser you used?  I have Firefox 2.0.0.6
[10:22]  <mrayzenoss> it was probably FireFox 2.0.X when I first used it, now I'm on 3.01
[10:22]  <IoNu|z> why won`t my zenactions start?
[10:23]  <mrayzenoss> I also took the screenshots on the MibBrowser page with Safari
[10:23]  <__ian__> member:identifier:ionu|z: Looking at it
[10:24]  <IoNu|z> thank you
[10:24]  <mrayzenoss> Any OSX users?  I'm running a short beta test of our OSX installer if there are any volunteers
[10:26]  <jb> nope
[10:26]  <chudler> mray:  I don't have OSX Server but I'll give it a shot on just OSX if you want
[10:26]  <mrayzenoss> chudler: Thanks.  The more people who check it out the better
[10:27]  <MmeNetView> How do I create a signature to add to forum entries?
[10:28]  <__ian__> MmeNetView: If you figure it out, let me know. I was baffled by that last week.
[10:28]  <MmeNetView> I have the box ticked that says to add the signature, but I can't see how to create one.
[10:28]  * rmull_ is now known as rmull
[10:29]  <MmeNetView> I think Matt has it as his entries all seem to have a signature....
[10:29]  <mrayzenoss> I just turned on my signature in Profile->Preferences
[10:29]  <mrayzenoss> but I don't see a box for where to put a signature
[10:30]  <__ian__> IoNu|z: Can you try running zenactions with debugging? zenactions run -v10
[10:30]  <mrayzenoss> You can also subscribe to the forums via email, and use your email signature
[10:31]  <MmeNetView> Yup - I have the Profile-> Preferences ticked but no signature
[10:31]  <IoNu|z> sure
[10:31]  <IoNu|z> here it is http://pastebin.com/d5fa6e9c5
[10:31]  <__adytum-bot__> Title: pastebin - collaborative debugging tool (at pastebin.com)
[10:32] <mrayzenoss> MmeNetView: I can't find it. We are investigating replacements for the forums and community website right now, so this is a temporary issue
[10:32] <mib_cvxhwq> I created a new Threshold called "propVirtual" which is how the IpInterface Type is called...and I did not set any Max & MIn thresholds, this should have worked to handle the Vlan percentage threshold....why is it not?
[10:32]  <IoNu|z> i thimnk it was my stupid schedule
[10:33]  <IoNu|z> modified that and now it starts
[10:33]  <__ian__> Yeah, it was the schedule
[10:33]  <__ian__> What did you modify to make it work?
[10:34]  <IoNu|z> the schedule
[10:34]  <IoNu|z> on alerting rules
[10:34] <mib_cvxhwq> The template that I am using are the defaults plus the one I created..."propVirtual" ...do I have to dele the one called :ethernetMcsda" ?
[10:34]  <IoNu|z> the duration of it
[10:35]  <IoNu|z> now... why am i getting Error reading value for "VLANXX" on device (oid .1.3.6.1.2.1.2.2.1.10.28 is bad)
[10:35]  <mib_cvxhwq> I do get the same errors with Vlans
[10:35]  <IoNu|z> i shouldn`t monitor vlans?
[10:36]  <IoNu|z> but some of the vlans work
[10:36]  <mib_cvxhwq> the problem with Vlans i sthat they are different type interface
[10:36]  <IoNu|z> it`s very hard because they are  both type ethernetCsmacd
[10:36]  <IoNu|z> i can`t make a different template for it
[10:37] <mib_cvxhwq> and the soultion has been for me what I typed before...but they are not longer working with version 2.2.3
[10:37]  <IoNu|z> i would need to chnage the template for each vlan
[10:37]  <ericnewton> you can change the modeler plugin to lie and make it a different type
[10:37]  <mib_cvxhwq> yesy you can..
[10:37]  <IoNu|z> oh
[10:37]  <IoNu|z> is there a tutorial somewhere?
[10:37]  <ericnewton> it's not ideal, *cough*, *kludge* , but it works
[10:38]  <mib_cvxhwq> click on devices...then templates...select Etherent template and then from  menu select copy
[10:38]  <mrayzenoss> chet was working on a fix for this I believe, but I think it was targeted for 2.3
[10:38]  <mib_cvxhwq> and the place it on the context of the device you are working with
[10:38]  <IoNu|z> oh yes...
[10:38]  <IoNu|z> but i would have to do that for each device...
[10:38]  <IoNu|z> right?
[10:39]  <IoNu|z> doesn`t matter not such a big issue
[10:39]  <mib_cvxhwq> not really like for my switches I have copied to NETWORKS location..
[10:39]  <mib_cvxhwq> also you need to rename your Template "propVirtual"
[10:40]  <IoNu|z> oh that`s another one
[10:40]  <IoNu|z> thioes vlans work
[10:40]  <mib_cvxhwq> then modified the template by removing the threshold..
[10:40]  <IoNu|z> does zenoss core alert when an interface goes down?
[10:40]  <mib_cvxhwq> then you are done
[10:40] <mrayzenoss> MmeNetView: I just pulled up a 2.2.0 VM and installed the MibBrowser ZenPack on it and loaded up a Mib with no issues. FF 3.0.1. Which MIB were you using?
[10:40] <otakup0pe> oh come to think of t i have a question for devs. what's the process here, just dump it irc, or do we take numbers, or do you previously have to have bought a developer a drink
[10:41]  <mrayzenoss> otakup0pe: we try to make everybody happy
[10:41]  <__ian__> IoNu|z: Yes, it ought to.
[10:41]  <mrayzenoss> otakup0pe: What's the problem?
[10:41]  <MmeNetView> chipcom - I'll try another one
[10:41]  <otakup0pe> ok quick question then. i moved a device from one device group to another.
[10:41]  <otakup0pe> and when i'm in the 'device overview' the alerts for the device that was moved
[10:41]  <otakup0pe> show up in both the count for the old and the new group
[10:42]  <mib_cvxhwq> mrayzenoss: can you look at my situation please
[10:42]  <IoNu|z> well i have this Voice Over IP Peer and wehn i shut it off zenoss doesn`t alert me that it`s down...
[10:42]  <otakup0pe> is the solution delete/recreate the device (which although it seems logical i have not tried)
[10:42]  <IoNu|z> did i miss some steps maybe?
[10:42]  <mrayzenoss> mib_cvxhwq: PM me and I'll get you some followup
[10:43]  <IoNu|z> the type of the ipinterface is   Voice Over IP Encapulation .. at least that`s what zenoss  shows for it
[10:44]  <IoNu|z> in the cisco it is a dial peer
[10:45]  <__ian__> Do any events get thrown when you shut it off? Or does it just not notice at all?
[10:45]  <IoNu|z> i don`t see any notices
[10:46]  <IoNu|z> i do see it down when i remodel the device....
[10:50]  * ryan____ has quit (Read error: 110 (Connection timed out))
[10:51]  * bedwards (n=bedwards@rrcs-97-77-9-2.sw.biz.rr.com) has joined #zenoss
[10:53]  <mrayzenoss> otakup0pe: could you just acknowledge the events and move them to history?
[10:53]  <mrayzenoss> or are you getting double alerts?
[10:54]  <mrayzenoss> err, events
[10:54]  <mib_cvxhwq> I have version 2.2.3 installed and a backup from version 2.2      can I restore it safely?
[10:55]  <jb> i tried..
[10:55]  <jb> didnt work for me..
[10:55]  * bandini has quit (Remote closed the connection)
[10:55]  <mib_cvxhwq> jb..is that answer for me..
[10:55]  <jb> yes
[10:56]  <mib_cvxhwq> thanks
[10:56]  <jb> i have had 0 luck with zenbackup/zenrestore
[10:56]  <mib_cvxhwq> I just can't find sa way to do it..
[10:56]  <jb> even from 2.2.3 <-> 2.2.3
[10:56]  <mib_cvxhwq> really
[10:57]  <Sain0rs> any errors during the backup?
[10:57]  <mrayzenoss> jb: where you going from source->stack?
[10:57]  <MmeNetView> In 2.2, how do I track zenwinmodeler?  It doesn't seem to run as a daemon
[10:57]  <jb> i did a zenback up 2.2.3, no errors..
[10:57]  <jb> then did a zenrestore to 2.2.3
[10:57]  <jb> no errors, but no devices
[10:57]  <mib_cvxhwq> from stack to stack
[10:57]  <MmeNetView> It doesn't appear in the Daemons page under Settings
[10:57]  <jb> stack <-> stack
[10:57]  <MmeNetView> it doesn't have a logfile
[10:58]  <MmeNetView> .. and it doesn't seem to poll periodicallyt for wmi services
[10:58]  <nate187> has anyone done any work with integrating radar images into the map?
[10:58]  <MmeNetView> It does seem to run on-demand if you actively remodel a device
[10:59] <mib_cvxhwq> I want the data and settings from 2.2 stack version in a backup file to restore to stack version 2.2.3 is that something that can be done safely?
[11:00]  <mrayzenoss> zenbackup and zenrestore should be working, send me an email and I'll get this looked at
[11:01]  <jb> k
[11:01]  <jb> whats your email address?
[11:02]  <Sain0rs> what are the odds backing up from 2.2 source and restoring to 2.2.3 stack is going to work?
[11:02]  <mrayzenoss> mray@zenoss.com
[11:03]  <otakup0pe> mrayzenoss: double alerts
[11:03]  <otakup0pe> i have to commute but if you pm me responses that would be awesome <3
[11:04]  <mrayzenoss> otakup0pe: Send me an email to followup
[11:04]  <mrayzenoss> I've got a lot of followups to do
[11:04]   magnachef MajereDB8 malbon mf2ng mib_cvxhwq MmeNetView monrad mrayzenoss MrTux
[11:04]  <mrayzenoss> MmeNetView: it appears there is an error in our documentation
[11:05]  <__ian__> mib_cvxhwq: Should work as long as zenmigrate is run
[11:06]  <__ian__> Sain0rs: We've tested that pretty well, so it should work fine.
[11:06]  <Sain0rs> sweet
[11:06]  <mib_cvxhwq> _ian_ :zenmigrate is run after the restore?
[11:06]  <MmeNetView> Which error are you referring to??
[11:06]  <__ian__> mib_cvxhwq: Yes. I think restore runs it automatically, but it can't hurt to make sure.
[11:07]  <mib_cvxhwq> very cool
[11:07]  <mrayzenoss> MmeNetView: I'm looking at the ZenWinModeler question
[11:08]  <mib_cvxhwq> does anyone know the Uninstall command for Zenoss-stack ver. 2.2.3?
[11:08]  <mib_cvxhwq> I am using CEntOS 5.2
[11:08]  <nate187> rm -rf *
[11:09]  <mrayzenoss> ZenWinModeler is called by ZenModeler on demand, so no daemon
[11:09]  <mrayzenoss> http://community.zenoss.com/forums/viewtopic.php?p=23402
[11:09] <zanaga> is there a way to easily make the database consistent again? Our database has some entries that cause grief due to missing references. zenbackup/restore just restores the same broken database.
[11:09]  <mrayzenoss> oops, wrong thread
[11:09] <__adytum-bot__> Title: Forums :: View topic - Can't uninstall ZenPacks.community.mib_utils-1.04-py2.4.egg (at community.zenoss.com)
[11:10]  <mrayzenoss> mib_cvxhwq: http://community.zenoss.com/forums/viewtopic.php?p=23104
[11:10]  <__adytum-bot__> Title: Forums :: View topic - Uninstall Zenoss from CentOS 5 (at community.zenoss.com)
[11:10]  <__ian__> zanaga: You can try rebuilding the relations and reindexing.
[11:10]  <zanaga> __ian__: how do i rebuild the relations? reindexing alone doesn't help.
[11:10]  <__ian__> the latter first, actually. What kind of objects are the problem?
[11:11]   __adytum-bot__ __ian__
[11:11]   __adytum-bot__ __ian__
[11:11]  >__ian__< we can finish up whenever you want
[11:11] <MmeNetView> http://community.zenoss.com/forums/viewtopic.php?p=23402 - maybe right thread - seems to have an answer there anyway - will try
[11:11]  <zanaga> __ian__: let me pull an actual error for you.
[11:12] <__adytum-bot__> Title: Forums :: View topic - Can't uninstall ZenPacks.community.mib_utils-1.04-py2.4.egg (at community.zenoss.com)
[11:12]  <mib_cvxhwq> Thank you mrayzenoss...you are on the ball today...thank you for making this forum alive again !!
[11:12]  <mrayzenoss> Thanks!
[11:12]  <mib_cvxhwq> I got 2 for 2 today..
[11:13]  <jb> now we just need better forums!
[11:13]  <jb> (faster, better search, etc)
[11:14] <mrayzenoss> Ian and I are going to have to wrap up today, we're going to try to have a dedicated session like this every 2 weeks. A log will be added to the blog.zenoss.com and the IRC page http://www.zenoss.com/community/discuss/irc
[11:14] <__adytum-bot__> Title: IRC - Commercial Open Source Network, Systems and Application Monitoring - Zenoss (at www.zenoss.com)
[11:14]  <mrayzenoss> jb: I'm working on that
[11:15]  <MmeNetView> Still not sure where we are on zenwinmodeler???
[11:15]  <mrayzenoss> MmeNetView: ZenModeler calls ZenWinModeler, no ZenWinModeler daemon
[11:15]  <mrayzenoss> MmeNetView: was there more to the question?
[11:15]  <zanaga> __ian__: http://pastebin.com/m6373fc9 <- that is from installing HelloWorld zenpacjk
[11:15]  <__adytum-bot__> Title: pastebin - collaborative debugging tool (at pastebin.com)
[11:16]  <MmeNetView> thanks - why does it not find down services is, I guess, the remaining question..
[11:16]  <MmeNetView> There seem to be several threads about flaky WMI
[11:16]  <ericnewton> wmi is a big focus of current development
[11:17]  <mrayzenoss> WMI is actively being worked on
[11:17] <zanaga> __ian__: those things are all over the place.. luckily things work at the moment, but it's always an interesting moment to install zenpacks
[11:19]  <mrayzenoss> zanaga: Humor me, I assume you're running x86?
[11:19]  <__ian__> zanaga: all zenpacks, or just HelloWorld?
[11:19]  <zanaga> __ian__: most zenpacks..
[11:19]  <zanaga> __ian__: i've managed to fix things enough to get some zenpacks installed
[11:20]  <zanaga> mrayzenoss: yup
[11:20] <mrayzenoss> Why don't we follow up on this in the forums? zanaga could you post a recap in the forums or send me an email and we'll get more eyes on it there?
[11:21]  <zanaga> sure..
[11:21]  <mrayzenoss> Thanks again everyone, later!
[11:21]  <__ian__> Later all.
[11:21]  <jb> seeya
[11:21]  <jb> thanks, guys..
[11:21]  * ericnewton (n=ericnewt@74.93.194.82) has left #zenoss
[11:21]  * __ian__ has quit ()
[11:22]  <MmeNetView> Thanks - cheers!
Comments (0)